Name: The Hotel Sophia
Address: Airport Road, San Fermin, Cauayan, Cauayan, Cauayan, 3305, Philippines
Rating: 5

Family room

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Cauayan Airport

The Hotel Sophia

Cauayan

child-bed

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

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pets-allowed

wi-fi

kitchen

I was transferred from L05 to L14 (both are ground floor rooms) because the faucet in my first room kept on leaking.  While L14 had a pool view, the hotel management allowed use of pool until late in the evening, with loud music. 
I was about to call the front desk to check what time the "pool party" would end, only to realize that the phone in my room was busted.  
The room had no ref, toiletries, and bath mat.  There was also no double lock for security.  By the way, the sliding doors leading to the pool had no functioning locks. Hence, my room was technically always open and accessible.  
The bed sheets appeared to have been recycled / unchanged since the blanket, bedsheets and pillows already had creases even before I used them.


Lousy hotel near the airport.  Needs a lot of improvement in terms of management and basic room amenities.

The hotel welcomes you with its immense golden lobby and friendly front desk staff. The catch? It is an art gallery hotel. The paintings displayed are made by local artists of Isabela - Isabela Artist Circle. These masterpieces are actually for sale. If you're an aesthete who loves and appreciates works of art and beautiful things, there's no doubt you might bring home one. 

The hotel room is equipped with a keycard. If you love a room with a man-size comfy bed and glass wall, Sophia hotel won't disappoint you. And yes, I am delighted with the bathroom setup. The space is wide enough for you to enjoy your shower. I personally love big and spacious bathrooms. It is a safe space where I can be myself and hold my concert (typically as a bathroom singerist). Don't worry about sockets. I found five universal sockets in my room strategically installed around the corners. That's a plus to Sophia Hotel, perfect for people who work and travel. 

The room is furbished with wide cabinets. Hopefully, they'll upgrade with a hang rack on it. A room provided with WiFi, a Flat Screen TV with Netflix and a Hair blower installed in the bathroom, and a pair of disposable slippers.

If you plan to book here, don't forget those Hawaiian tropical clothes in your closet. Believe me, your instagrammable weekend trip is worth it. The Sophia Hotel is definitely on my list. Whether you are in a group or love to go solo, the Sophia Hotel experience is a staycation you'll also recommend.

A tropical Staycation perfect for the weekend.

Nice hotel which looks  it had seen  better times. Basic necessities missing in the room: no blanket , clogged sink, NO MIRROR IN THE BATHROOM, no glasses , no coffee making facilities.
The hotel itself looks nice and it has a nice pool and open spaces.
Pity the maintenance us so bad!

To ba avoided if you gave other choice. Basic needs not provided.

A very noisy hotel all night people talking in the corridors with the sound of voices including the service people talking on their appliances at the guest doors.  We had no small towels of any kind and when we asked them to bring us they asked with their own eyes to see if the towels were missing and you were not lying.  Don't trust guests.  Stay away!

Very bed hotel

Poor service!
Key card doesn’t work.
Need to ask the staff to open the door everytime to get in to the room (key card doesn’t work).
Bad customer experience.
Decided to change hotel the following day.
Not value for money

Mickey

Poor service. 
Worst experience. 
Key cards doesnt work. 
Need to ask staff to open the door as and when you need to go in to the room.
Decided to change hotel.
Wrong decision to booked at this hotel.
Wont go back nor stay on this hotel again.

Worst experience!

We were billeted in this hotel for a retreat. The room assigned to us was very relaxing because it was situated with a pool view. The pool was just outside our room veranda. The pool was just crystal clear, size is perfect and very accessible from our room. This is one amazing treat for me and my husband. 

The staff were very polite and would always greet us. However, the hotel was still undergoing some finishing touches that's why there were some things that needed to be installed in our room. As a whole, I would recommend this hotel especially because I believe it can still be improved considering the ongoing renovation and construction.

A relaxing hotel near the airport

New wing is definitely much better with bigger rooms and wide hallways.  New lobby was being constructed during my last January 2019 and would surely be a welcome addition to the property.  Very close to the airport (5 mins.) and around 15-20 mins. to the city.  

Bambanti Festival Visit

Hotel/Resort in the heart of the city. The proximity to the city airport is a bonus. This is a nice get away If you want to beat the heat or just relax over the weekend. The mood in the evening is quite festive with the giant screen over the olympic pool just beside the pool bar. Kudos to the lovely and friendly staff.

The Hotel Sophia In the heart of Cauayan City

I am not at all a picky/fussy traveler, but upon seeing the room (our event organizer had booked us an economy rooms on the ground floor), I was aghast. 

It was dingy. The linens weren't exactly fresh-smelling, there was a huge stain on the headboard which was also noticeably worn with time, the "curtain" to cover the window above the bed had rips, there was zero natural light, tiny floor space, and a lingering scent of mustiness. 

The bathroom was a thousand times worse. Not only was it cramped, but it also featured the old style set up of having the toilet bowl and shower area in one space. It had everything you didn't want in a bathroom: grime in corners, rusted metal, slippery tiles, a minuscule sink, dim lighting, no place to hang your towel. The works of a hotel nightmare. 

However, I did have the opportunity to experience the rooms on the second floor which were LEAGUES BETTER than the ground floor economy rooms. Bigger, brighter, better kept, overall fresher.

The staff needs a whole lot more of training as they had difficulty completing even the simplest of requests or answering basic queries about transportation and other basic travelers' concerns. 

The food was the hotel's saving grace -- but order from their ala carte menu, and lower expectations for their breakfast/inclusive meals with your stay. 

In total, I do not recommend that you stay here. It's hit or miss, and in the time I was there, it was almost always a miss.

The Hotel Sophia

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