Name: The Knightsbridge Residences by ZEN Rooms
Address: B. Valdez Street Makati,B. Valdez Street, Makati, Makati, Makati, 1210, Philippines
Rating: 6

Shopping on site

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Doorman

General

Non-smoking rooms

Fridge

Family room

Shower/Bathtub

Shower

Rooms

Luggage storage

Laundry

Safe-deposit box

Concierge services

Services and amenities

Coffee/tea for guests

Breakfast

Cafe

Kitchen

Meals

Free Wi-Fi

Internet access

Internet

Billiards

Nightclub

Recreation

Parking

Swimming pool

Pool and beach

Sports

Beauty services

Sauna

Beauty and wellness

Playroom

Kids

Pets allowed

Pets

Location

At the hotel

Room amenities

Ninoy Aquino International Airport

The Knightsbridge Residences by ZEN Rooms

Makati

I am living here as a tenant. The management rules are imbarasing, the concierge and the guards service is insulting.  
I rented a unit here and they are refuse to give me an access card because I don't have  a 1 year visa although I have a question year contract with the owners . Just to be clear, I am a company worker and the visa process take long time here in the Philippines. During the pandemic the Philippines been lockdown for 3 months, the process took longer time with the immigration.  They didn't want to give me a normal access card to the elevator to go to my unit even though I have an annual contract with the unit owner. Everything I am going to the office the refused to give me access card and asking me to go to the guards to assist me. Today when I want to move out they are claiming that everyone I used the guard assistant it cost me 10$. In total they ask me to pay about 100 $ fine, just because I used the guards assistant to go to my unit that I paying for it every month, my home, because they don't giving me access caes because my Visa taking long time due to the pandemic. 
They are just looking for make money, giving you violations,  penalties for things you didn't do.

Knightsbridge 

I love this place! This condo is just fantastic. Very well situated, close to everything... medical center, malls, restaurants, convenience stores, coffee shops, etc... The lobby is beautifully decorated. The staff is top notch. Everyone is so friendly, courteous and accommodating who can’t do enough to help you. Check-in was smooth.

I love this place!

After battling the manilla traffic we eventually arrived at the hotel for our 2 night stay around 12 noon.
Book in was 2pm and staff were at lunch.
We took a walk around  the area and found manilla is 99% smoking free but at the side of the hotel a a small designated area 
At 2pm we were greeted by the representative Anne who was extremely helpful and polite.
We were asked for an additional ph350 for a lift pass which We refused to pay.
We were taken to our room on the 53 floor and the views were all over manilla and the river.
The apartment has a good bathroom and kitchen area but unfortunately the bed is a cheap low level thin mattress type and the sofa a fold up type .
Both these items if better quality would give some quality to the room.
We went to the pool and found the water is freezing cold, there is no sunlight and whilst the building is a half circle there is an additional building of same height being built on each side that now just leaves a central gap - quiet honestly the pool is of no use or relevance and would benefit being filled in.
The pool area is like the rest of the building also strictly no smoking, so it’s hardly a place to relax while you sit in the cold shaded area.
We left the pool and took clothes to the laundry.
The laundry wanted ph90 per item and 48 hours or double for express 24 hour clean.
As we had paid ph198 for wash and press 20 items in our previous hotel, you will understand my disappointment.
At 3.30pm we booked a taxi to the airport and changed our flight to Palawan.
We didn’t spend a night in the hotel 
Hopefully We never need to return to makati.

We hated this place

Good building with pretty decent facilities. Security is pretty good but a little too over the top sometimes but just doing their job. Location is great as well. Choose wisely if going through Airbnb here, I try to avoid the affects and go with the individuals personally managing their unit. 

Good building

The place is extremely busy, the maintenance is terrible, with lifts out of order etc. 

When u arrive you have to get a security pass and during our stay they insisted that my wife and I both had to have a pass. P3K deposit plus P350, absolute joke. 

Security are a nightmare 

A start to finish poor visit to the Knightsbridge Residences. 

Siglo suites are the company that provide the room and who you book and pay for the accommodation through. They have a poor attitude and are slow to ensure that issues are dealt with. The shower/ hot water did not work for the first three days and it took them that long to fix it. 

The real insult with taking this room was that I was charged for damage by Siglo suites that I did not cause. The cleaners put a burnt sheet on the bed which had an iron burn on it. I did notice it but wasn’t worried as it was clean. I was charged for this and a damaged mattress. I have since found out that this is a standard practice of Siglo suites as they want to keep all deposits to split umongst themselves. Avoid this company at all costs. 

The location is close to shops ( century mall) but there are building sites surrounding the property which are noisy and dusty.

The room facilities were average which a damaged ironing board and poor cooking utensils. The tv did work well however and the once a week clean was done well and efficiently. 

In summary I would not stay there again or use Siglo suites services and would not recommend it/ them.

Avoid Siglo Suites and Knightsbridge Residences. DO NOT USE SIGLO SUITES

A fantastic hotel, swimming pool, spa, fitness center, womens aroebics, 2 minute walk to mall, convenience store, coffee shop, restaurant, security, safe in room, satellite TV, free wifi, kitchenette,

A good feeling

I really do like this building. I do realize that each condo is furnished different to the owners taste. The one I stayed is is very nice. It is a true one bedroom condo. Not a studio with a partition to look like a one bedroom. It is furnished nicely and has most of what I am looking for. One nice thing is they let you use the gym besides the pool. Other condos only let you use the pool and also charge you for it each time you swim. Other condos only let residents use the gym like Jazz. Here everyone gets to use the gym. I feel from my personal experience of 14 trips to the Philippines, this is the best location to stay. Maybe because I know and am familiar with this neighborhood. I highly recommend this condo and will be my go to place in the future. 

Great Condo 

Frustrated by waiting to many times at the lobby until someone comes to help or listened for my complaints. 

Also most of the guys didn’t act professional no introduction help anything.

The worst of all was the level of clean
Dirty sheets 
Death insects lot of old dusk also still trash on the balcony by pre user

Good points the locations price 

I wouldn’t recommend this place.

The Knightsbridge Residences by ZEN Rooms

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