Name: Hotel Soriente
Address: 545 A Flores Streeet Corner J. Bocobo Street,Flores Streeet, Manila, Manila, Manila, 1000, Philippines
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

General

Cable TV

Flat-screen TV

Shower/Bathtub

Shower

Rooms

Accessibility features

Accessibility

Safe-deposit box

Wake-up service

Telephone

Services and amenities

Internet access

Internet

English

Languages Spoken

Offsite parking reservations required

Parking

Location

At the hotel

Room amenities

Ninoy Aquino International Airport

Hotel Soriente

Manila

The establishment exudes an atmosphere of antiquity and somberness, especially evident in the dimly lit and eerie hallways. The expansive room, while lacking a musty odor, emanates a sense of age. The television, nearly dilapidated and devoid of cable, adds to the antiquated ambiance. To utilize the fridge, a charge of 100 pesos is imposed, and amenities such as bathroom tissue are conspicuously absent, with the provided soap being meager.

The most disconcerting aspect of my stay was the air conditioner, emitting a disruptive noise akin to resting in an engine room, exacerbated by intermittent street horns, rendering restful sleep nearly impossible.

On a positive note, the hotel enjoys a strategic location in close proximity to a police satellite station and the renowned St. Luke's Clinic, preferred by various embassies for medical examinations. The staff, despite the less-than-ideal conditions, remained notably friendly.

The internet wifi connection is very discouraging.

Regrettably, for those seeking a comfortable setting for business or transient leisure, this establishment does not come recommended.

would not recommend this place

The hotel is well placed compared to intramuros, in a lively neighborhood without being fearful yet. The hotel is guarded 24/7, and there are 2 supercars just down the street. The cleanliness too, perfect. But compared to the price (2200 pesos double), you can expect more charm. That said, it meets the requirements well, it worked us well when we arrive in Manila at a bit unusual hours.

Clean, well-placed, but no more

Late night when we arrive with my mom came from travel this is the hotel open to make a book on booking.com on that time 
24 hrs. Reception 
Old amenities 
Low voltage of power inside the room
Not clean well specialy the bathroom 
Have turo turo (streetfoods) outside that's only one I like.


Late Night

I had the worst treatment from a front desk receptionist with Hotel Soriente. My family has always book here whenever we are around Manila as it is close to the areas we need to visit. But on November 18, 2017 I arrived super early at about 6am and I waited in the lobby area. At first I talked to the chinese looking receptionist named Charmaine asking if there is availability and what could be the possible earliest check in time. I was still waiting for my Dad and sister so I planned just to wait in the lobby instead of paying half the amount of the room rate for early check in. 

After few minutes the guard turned on the airconditioned and I was feeling very cold as its 6am in the morning. I was the only guest by the lobby so I ask the front desk politely if I could turn it off because I don't have jacket and obviously I looked very cold, her only answer is a cold "NO". I'm surprise as I thought they can save electricity by doing that but since its NO i just sitted and wait because my family arrives in about one hour.

After couple of minutes not even 10 mins. The receptionist called my attention and said I can't sleep on the couch. I didn't answer coz I was only sitting still and was on my phone and there's no way I would lie down on the couch as I only got there for 10 mins. and then once again she called my attention on an arrogant tone. I answered slightly with a tone on my voice that I am not sleeping. 

After couple of minutes she went out and she seemed like she talked to the security guard when she came back after 5 mins she asked if I am going to make a reservation. I answered I don't know yet because I want to decide once my family arrives and by her treatment it is making me feel if its comfortable to stay there. But since I am low battery and very tired I just planned to sit there because its the original plan where we will stay. 

But after this answer she told me I can't stay in the lobby area or rather "bawal ang tambay sa lobby". This has really made me mad because obviously she is kicking me out  and this is not the right way to treat a guest or anyone waiting for about 20 mins.  in the lobby area to make a decision whether to get a room or not. 

I felt very discriminated because I probably doesn't look very presentable at that time coz I came from a 12 hour trip didnt have a good sleep and look very wasted. All I wanted was to sit down on the lobby area and wait patiently for my family to arrive and rest. I ended up just leaving and staying next door on Mini Stop and we have to look around for the last minute where to stay.

Lesson is "ALWAYS LOOK PRESENTABLE SO YOU CAN GET THE PROPER TREATMENT FROM A FRONT DESK RECEPTIONIST" if not then you get a low profile look and be discriminated that you are a "TAMBAY"

To the Management of HOTEL SORIENTE: 

In my entire life this is the only moment I became very mad with a hotel receptionist please review your code of conduct with your employees and I hope no one else gets this treatment.

Best Regards, 

Your Old Customer

Worst Front Desk Receptionist

Stayed here for my medical exam for my visa. Overall it was an okay room. You get what you pay for.

Pros:
- great price
- very close to St. Luke's
- aircon in the room is very cold
- free wifi
- cable TV
- heated shower
- comfy bed

Cons:
- no mini fridge in our room, so we had to throw our food
- wifi was not encrypted
- charged 100 pesos for two extra pillows
- all faucets were labeled backwards so it is hard to figure out
- little cockroaches came out in the CR at night
- soap scum all over the CR floor and shower
- no shampoo provided
- housekeeping didn't make up room, so the trash piled up
- no rug in the CR, so the room's tiled floor gets dirty
- no TV remote, so you have to unplug the TV

Medical

Very close to slec
Very affordable and the rooms was nice i would recommend this hotel
It really exceeds my expectation
You won't regret staying here and the staff were really friendly. And many thanks to agoda for easy booking! 


For my slec medical

The place is very accessible. Walking distance from st. Lukes. Wifi is great on the 2nd floor. Water supply is very strong too. Staffs are approachable. Would be a good place if youre going for a medical checkup. 

Good place and spacious 

We had an extra bed (mattress) because we had three adults and a child (1 year old). We paid 700 pesos extra. Clean, there is hot water, good service. The windows went out into a busy street, at night quite quiet. Next to the supermarket, snack bars (the hotel didn't feed us). You can ask for a thermos with hot water in the room at any time. Next to the sea of attractions, parks, immigration office, Manila Ocean Park. I advise those who want to save money at the hotel.

It's an excellent budget hotel.

Relatively inexpensive hotel in Ermita, located on a small street. Near a bar with girls, but at night it's quite quiet. The rooms are quite large. In 5 minutes walk - all kinds of general food establishments.

That's good.

This was the first hotel we stayed in when we came to the Philippines. So I won't say we were thrilled. But after comparing it to others for the same price, this hotel turned out to be wonderful.)) The spacious rooms, the staff very helpful, the room is clean, and you can smoke in the room - great! There are 24-hour grocery stores nearby. The neighborhood was a bit depressing, but it was very close to the center.

Hotel Soriente

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