Name: Camaya Coast Hotel
Address: Sitio Wain, Mariveles, Mariveles, Mariveles, 2105, Philippines
Rating: 6

24-hour reception

Smoke-free property

Garden

Terrace

No elevators

General

Coffee/tea for guests

Snack bar

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Barbeque

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Pool facilities

Pool and beach

Fitness facilities

Sports

Beauty and wellness

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Subic Bay International Airport

Camaya Coast Hotel

Mariveles

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We have stayed at Camaya Resort mid August. We were a big group with 5x rooms. The staff at reception and the concierge were very friendly, specially the lady by the door who welcomed us with a very friendly smile. Unfortunately, the rooms we were allocated with were not cleaned… stains on bed with still sand on it, coffee stain on table, toilets were not clean (you can still see that someone has used the toilet and did not flush it)… it was horrible). It was 3 of 5 rooms which were not cleaned and shouldn’t have been released by housekeeping for their next guests.
The staff obviously made sure to clean everything and they changed the bedsheets after we have raised our complaint - but surely this was not a great start of our long awaited stay at Camaya.
The service in general was suuupppppeerrrr slooooooooowwwwww… everywhere! We went for breakfast at the Pancake House, it took them an hour to get our very simple breakfast ready… 
All in all, I wouldn’t recommend staying at Camaya - the money we have paid for was definitely not worth it!

Weekend stay at Camaya mid August

They cancelled our booking 2 weeks before the scheduled trip. It's been a month, but they haven't returned our refund yet.
Please DO NOT book on this resort. They have bad customer service. One of their representatuves blocked us on viber. They are not answering our phone calls, emails and chats.

Worst Resort: Last Minute Cancellation

We booked their day tour promo for April 21, 2023. However, about a week before the trip, we were told that all ferries were undergoing repairs and so  they cannot accommodate all booking for April until May via email. They also mentioned a refund. has been more than three weeks and we have not received an update from them.  We have repeatedly emailed and sent them messages via Viber but they do not reply. We have also tried calling the mobile numbers listed on their website but no one is picking up. They just let the phones ring.

And we are not the only ones who are experiencing this. Plenty of others on Facebook as well.

Unprofessional conduct

It was a trip from laguna to mariveles .. two hours in ferry starting point near mall of asia to mariveles bataan.. thanks to my sister it was a property tour with access to resort.. the resort was so beautiful.. beach , restaurant, swimming pool and if i have a money i would love to buy a property but unfortunately i dont have.. really recommend to visit the place its worth it..

FUN TRIP + PROPERTY TRIPPING

I paid for 2 people but did not received any confirmation or instruction from them. 
Tried calling the numbers published in their website but the number cannot be reached or no one is answering. 

On their email, it also created a ticket. Who uses a ticketing system for a small resort with very few rooms. 

Badly managed property.

Worst customer management

Worst experience ever.  
First, ferry ride got cancelled last minute. Agent did not provide QR codes for visitors.
Second, reservation got cancelled without prior notice. After weeks of planning and coordination, we were made aware that our reservation was cancelled, just when we asking if we could already check in the unit. Imagine travelling almost 5 hours only to find out you have no place to stay?
Third, why do you have to restrict the entrance of drivers? We registered our drivers as guests but they weren’t allowed to enter even just to eat. 
Your facilities are not great, there were a lot of people and social distancing was not practiced anymore, on top of that, the beach was so so. If there was rating lower than one i’ll rate you that. Thank you for an awesome (!) roadtrip!

NOT WORTH THE TROUBLE

I pay for 4 people , 6396  pesos for a day tour. I paid online , however they inform me that it is cancelled booking.

As soon as I paid the Metrobank, I email the camaya coast the proof payment.
I also indicate the details.

I try to call the office and other contact numbers but unable to reach them.

Camaya coast cancelled booking but paid

Feb 25-27, 2022

We booked 7 rooms for our Nanay’s 82nd bday. Rooms were typical, activities were so much fun especially for the kids. But what made our stay extraordinary, is the kind of Customer Service their employees showed us. I would like to commend Charles of the reservation team, who gave us a smooth booking process, and even went an extra mile to ensure our satisfaction by checking on us from time to time. I would also like to commend the entire Front Office team for the great customer service, with the like of Jai, CJ, Kristine, Jihan, LJ, Aaron and others. With regards to food, we ordered from Max’s, its okay, but then again, it became better with the “personalized” service made by Ross and Aiza. I’m giving it a  rate of 5/5 not because of the rooms/activites (you can find with others) but with the kind of customer service their staff are giving. Worth the money, and will definitely go back ❤️

Nanay's 82nd birthday

Unbelievably Unprofessional!!! Unacceptable!!! Unfortunate!!!

Poorly managed and fails to respond even with their property owners. 

After follow up after follow up with multiple people, they just ignore your communication to them. Let me know who can make the decision or at least who can respond.

UNPROFESSIONAL!

Going here together with my family is one of the most unforgettable outing in Batanes,  there are a lot of fancy restaurant and hotel rooms. there also has a lot of water activities. inflatable for the beach and relaxing spot in their pool area. It was a 4 hour drive from Manila to Camaya, a comfortable one since the way to Camaya was well constructed already. The place was very nice, nice facilities and a very friendly staff. What  like the most is the beach is very Kids friendly, but might be too shallow for adult, no rocks, pure powdery sands while you are swimming. There are tons of restaurants to choose from, very diverse selection. We also enjoy the pool and the acoustic bands playing and fire dance for entertainment. If you want to fully relax, you might want to check in at their hotel where it was just few steps away from the beach. For Catholics, there is also a Mass on a Sunday held on their very cold conference room. Overall we enjoyed our stay, its a nice place to relax and just enjoy the beach.

Camaya Coast Hotel

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