Name: Eurotel Vivaldi Araneta
Address: G/F Vivaldi Residences #628 EDSA, Quezon City, Quezon City, Quezon City, 1109, Philippines
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Newspapers

Express check-in/check-out

General

Non-smoking rooms

Room service

Cable TV

Hairdryer

Locker

Shower/Bathtub

Shower

Linens

Toiletries

Rooms

Safe-deposit box

Concierge services

Luggage storage

Telephone

Services and amenities

Breakfast

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking

Beach/pool towels

Pool and beach

Fax machine

Meeting and presentation facilities

Business

Massage

Beauty and wellness

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Ninoy Aquino International Airport

Eurotel Vivaldi Araneta

Quezon City

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I stayed at the hotel twice in 2018, first in July and second in August with my youngest son. I like it that the place smells so nice! And it is near several establishments so one can easily go malling. Would definitely recommend this hotel!

restful stay!

This is my nth time checking in to this hotel because of the location. I think it is the center of the earth. Hehe.

After every flight i got, this is the hotel i go to because after i checked in i go to practically any place by foot. It is near to where i want to go especially the bus stations.

The breakfast provided is just ok. Service at the concierge is good as well.

My usual stop over Hotel

The hotel is accessibly located at the corner of Aurora Boulevard and EDSA. They can be reached easily by public transport and if you bring your car, basement parking is readily available. The rooms are quite cheap as they offer upfront discount of 50% when you book through them (I highly suggest booking through Agoda or Trivago -- way much cheaper). The hotel is clean and the lobby is cool and organized. Staff are friendly and accommodating. Most of the bookings they offer have free breakfast. The entre for the breakfast buffet needs improvement though. A nice hotel overall if you need easy access to the Araneta City Business District. Be wary of pickpockets or snatchers near the hotel though police regularly patrol this area.

Hotel with access to everything

 I would like to commend rose of frontdesk, she is helpful and accommodating. We were given eaely check in, thanks much. Room is huge and clean. Good locAtion, close to gateway and edsa. Downsides - breakfast few selections, they did not make up our room and we have to inform them, well were not informed that we should have asked to clean our room. I am a hotelier alao and it ahould be automatic unless we put dnd sign. No wifi for the entire 2nd night, so sad. Tonight is our last night and hoping everything will go well but overall we enjoyed our 3nights stay. Value for money is worthit.

Average but friendly staff

For a budget trip, it's not a bad choice.
Me and son stayed for 5 days.
I'm happy that my family can visit and stays all day in the room.
Room space is good.
Bathroom facilities is poor.
Staff are very friendly, polite and courteous 
Breakfast is very funny. Dew days coffee is terrible. After 7am, the food station is almost empty, no milk, no coffee, no food refill, no plates, no cutleries, no cleaner, as in almost empty.
Of course the breakfast is on going till 10am but
standing for more than 1hr to wait for food is irritating. Breakfast is just terrible. They need to have enough staff to look after the food station as breakfast is always rush hour.
They need to have Room Pest Control.
Too many baby crack coaches in the room.and toilet. It scares a hell out of me.
The bathroom tissue is terrible, please change that kind of tissue. as soon it gets wet, it sticks everywhere.
They have to clean the balconies, tons of cigarettes but in front of the glass door. Just disgusting.
Please put water boiler in the room and add coffee service pls. As I keep asking hot water, it takes hour to wait for service.
The place is very convenient to everything but taxi having difficulty finding the hotel location.
Above all, I'd like to give thanks and praises the great staff services. They are under pressure as they seems understaffed. Thank you for the great hospitality. Thank you Best Guards ever, so helpful and big smile. God Bless, more power and Advance Merry Christmas 2018.


Room and Services

I had no idea about Eurotel, but decided to take an online booking risk - and it was worth it. First checking was long and slow (reason is, this is a busy hotel, so book online in advance). Eurotel offers off the street walkings. Checkout was less than a minute (They need the rooms ready quickly, so no time to waste). Eurotel is located on EDSA road but I was tired, so the noise did not bother me. But be aware that some rooms will have street noise. Aircon was excellent, room clean with toothbrush, water and soap. Centrally located near an excellent fish/vegetable market and restaurants.
Second, if possible, avoid the rooms in the centre of the hotel as these do not have windows and can smell moldy or funky.
Third, great healthy filling breakfast. Very happy with breakfast.
Finally, staff are very friendly and helpful. I was able to switch from the middle room to a road-facing room with no problems. Excellent staff. The hotel is located in Cubao which is about 1 hour from the airport by taxi.

Great Breakfast - Busy

The only positive thing I can say about this hotel is that the staff are nice and helpful. The room is really bad. The window in my room doesn't have access to sunlight, outside the window is a closed space where you can't see anything. Making the room dark and feels like you are inside a dungeon. Who builds rooms without windows that have access to sunlight?? The bedsheets are thin and doesn't look clean. I have found several small cockroaches in my room.

Staff are good but room is as bad as it gets

My husband and I had a terrible experience with this hotel. 
February 15, 2020. 
It was night time when we came from Pangasinan by bus and we really had no reservations in any hotel near Cubao so we tried to find a hotel where we can stay for one night. 
We entered the hotel to do further inquiries we noticed that the receptionist is not quite very welcoming and not smiling at all. 
When we approached the receptionist in this hotel to ask if they have any available rooms she said they only have one available room which is the suite room for 4000+ PHP per night. My husband and I were already tired so we decided to take the room as we didn’t want to walk further and try to find a room in EDSA as it’s very dangerous to walk during night time in that area. The Eurotel also had Valentine's day promotion for 50% off so we only paid 2000+ PHP. It took so long before they allowed us to get inside the room. Fast forward to when we arrived in the room, we didn't see any towels. We turned on the shower and the heater isn't working. We tried to order foods but it's way too expensive. They will require you to go down the reception to pay for your foods before you will get in your room.
No parking space for the customers.
It takes hours before the receptionist to answer calls/queries.
Rude receptionist.
No remote controls for the A/C.
My husband and I went down many times to ask help regarding the room because it takes hours before the receptionist answers the call.
When we finally spoke to the supervisor he apologized for the bad experience so he tried to lend us the key for a studio room that has a functional shower with heater. I was just so disappointed because THEY LIED TO US. They told us there's no studio room available so we have to take the suite room. They handed us dirty white towels which I think they've used it for years already. Dirty room, dirty bedsheets, noisy people in corridors (employees talking loudly), there are insects, breakfast choices are limited too. We wasted money seriously.

NEVER STAY IN THIS HOTEL

went there for an overnight stay due to late night. paid Php. 1300 for a 12hour stay. window is broken without any secure lock. noise coming from all types of vehicle can be heard from outside even you're on the higher floor. no slippers, no hangers on the cupboard. no foot mat outside the toilet. blanket is thinner than a curtain so it's still feel cold even covered. floors are obviously not clean enough since being barefooted the whole time, dust and dirt are collected under the feet. not much significant in this building. no cables too 😏

another wannabe hotel

Reservation -  The reservation was booked efficiently and without issue.

The Room -  The room was plain but expected unfortunately the entire room had a massive stench of urine permeating throughout the place and we tried to get rid of it with perfume and spray; we called the hotel and the cleaning person tried to clean it but also agreed that the smell was unbearable.  Nothing had a lasting effect.   The cleaning person indicated it was a problem with drains.  Requests for a room change were met with "sorry ma'am no rooms left"...  The cleaner also made the ridiculous suggestion that we leave the window open with the air con on as an alternative.

Customer Experience - The front desk is confusing as it took 3-4 calls to confirm if it was OK to have an external massage person show up as one person said it was fine, then another said it was not and that took 30 minutes to confirm.   We also had some issues getting an adapter for the plug, no one called us back.  When we called back we were told that the "guy who has one" had already left so, sorry about that but we can't provide it.    Had we known that could have sourced one but you know, hotels should really have the ability to cover that sort of thing.
In regards to the smell, they said they would "try" to give us another room but we were already trying to find another place to stay as nothing was for sure.
Now we are currently asking to have a partial refund for the night we didn't use, since the hotel lost nothing except potential future customers.    So far after almost 5 days we have been told by the third party website they are waiting for the hotel to confirm as our original request was "denied".   Keeping in mind that the hotel had already told us that could do nothing and we had to go through  third party website for a possible refund.   That's circle management, no one taking ownership.

Someone from management needs to own up, we didn't use their unbearably stinking room so they could theoretically rent it out again and we were only asking for the one night refund versus the entire booking which would have been something that could have been on the table due to this massive negative experience....

We sent an email and correlated with Third party Website/the Hotel but our correspondence was met with nothing.  

Please avoid this hotel, their website is years old and not updated, and their customer service is non-existent and they will hide behind the broker sites to avoid accountability for customers with negative but fixable situation..

Eurotel Vivaldi Araneta

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Languages Spoken

Parking

Pool and beach

Business

Beauty and wellness

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment