Name: Dizzy Daisy Hostel
Address: Pędzichów 9, Krakow, Krakow, Krakow, 31-152, Poland
Rating: 8

Garden

No elevators

General

Locker

Rooms

Laundry

Luggage storage

Services and amenities

Common kitchen

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

No parking

Parking

Pets allowed

Pets

Location

At the hostel

Kleparz

Krakow Barbican

Florian's Gate

Krakow Central Railway Station

Historical Museum of Krakow

Main Market Square

Town Hall Tower

Cloth Hall

St. Mary's Basilica

Planty

National Museum

Jordan Park

Wawel Castle

Smok Wawelski Statue

Old Synagogue

Manggha Museum of Japanese Art and Technology

Oskar Schindler Factory

Kosciuszko Mound

Krakow Aquapark

Polish Aviation Museum

Krakow John Paul II International Airport

St. Stephen's Church

University of Silesia

Altus Tower

Cathedral of Christ the King

Silesian Theatre

Silesian Museum

Spodek

Kosciuszko Park

Parachute Tower Katowice

Silesian Philharmonic

Goldstein Palace

Dizzy Daisy Hostel

Krakow

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Second time staying here & would recommend it to anyone! Brilliant location, clean, friendly staff - will be back again! The kitchen is brand new, free coffee and tea! And just 2 min walk from the old town of Krakow.

Perfect Location

Very good accommodation in center of Krakow, friendly and profesional staff.
Big shared kitchen, fully equipped, strong coffee and tea available around the clock.
Close to the center of Krakow and to the train station, only 15 min walk.
There are lots of nice bars around, especially we liked the bakery Piekarnie pod telegrafem. Really good for a nice breakfast with the best of Polish pastries and coffee!!

Central location, 15 min from train station and 10 min from main square!!!

We had an amazing stay, the staff is great very friendly and helpful. The room was very clean, cheap, the kitchen is brand new, free coffee and tea! And just 2 min walk from the old town of krakow.
It’s just great !

Great 

Stayed here for two night while visiting Krakow. I had a private room with bathroom. Check in was easy and the staff were nice. My room was clean but very basic. No toiletry or anything were provided. It is located about a 10 minute walk to the main square in old town and about a 10 minute walk to the train station. There are plenty of places to eat and drink near by. Overall, my stay here was pleasant.

Pleasant Stay

Would be perfect if they bought some wooden bunk beds! There's squeaky beds then there is these beds! You can't breath without them squeaking! Cool old building. Easy walk from the station and old town. Nice kitchen and outdoor area. Reception was open when I arrived at 10:30pm. Free luggage storage. Enjoyed my stay 

Please buy some new bunk beds! 

We booked a Twin Room with a shared bathroom. There were only two rooms on our floor so access to the bathroom was good. The room was clean as was the bathroom. It was on the top floor though so a bit of a climb up the stairs each night, (no elevator). There was a spacious kitchen with full facilities & free coffee, (& tea). The free food crates was a good idea as people who were travelling on left whatever food they had over in the crate & also free apples were provided. Bed linen provided was a single sheet & a thin duvet without a cover. A thin, small pillow. I did request an extra pillow but there were none available. The Hostel was 10 mins from the Main Square. There was a small shop down the road which was open till late, (we went after 1am on our arrival the first night). Reception was manned 24 hours & friendly staff. There was a courtyard with shelter for us smokers. Price was very good for a 5 night stay. I would recommend & stay again.

Convenient, Clean & Friendly.

Dizzy Daisy Hostel is near the old town of the best city of Poland, Krakow. You can walk also easily to the shopping mall, Galeria and Krakow main train station and bus station, Dworzec. 

Kitchen is good there are nice tables and available kitchen materials. You can make your meals there. 

The very big problems are, WiFi as many guests complainted about that. Forget the WiFi! The staff always said yes there's or we will check but nothing changed. They must know that all the travelers need to get WiFi for their plans. They didn't solve this problem when we stayed. 

The room is big enough but I can't say about the comfortable about the beds and the heating system. Bed was very thin and not comfortable. They must change the beds. 

They organise pub crawl but I think their information is wrong or they didn't join this pub crawl. We met with two girls in the Rynok and they took us first very bad hostel and they don't offer good quality drinks. If you want better you must pay they said. It was really stupid organisation I have ever been... I don't recommend that. Krakow is nice city and there are many options. There are many bars and clubs thete. You can go any by yourself. 

Near the centre 

The https://shh.travel/ website shows 6 co-owners, highly responsive to positive comments but completely indifferent to complaint email. 

So I post my unanswered email here.

My husband and I stayed at Dorm 3 of Dizzy Daisy Downtown Hostel Krakow from January 27-29, 2022.

Dorm 3 is fully booked on the 29th so we moved to Dorm 1 instead.

We are elderlies (and we are Asian) very much prefer lower bunk beds.

My husband went to Dorm 1 after 10am to check available lower bunks.

One young man staying at Dorm 1 asked my husband "What do you want". My husband said we stay at Dorm 1 tonight.

The man then told my husband to speak at a lower voice because someone is sleeping but he spoke much louder.

I went to Reception to brief the lady receptionist about this unfriendly person in Dorm 1.

At around 11.30am, my husband went to Dorm 1 to check available lower bunks again. The man ordered my husband to "get out or I am going to make a complaint at Reception".

My husband replied "Let's go together to Reception".

On the way down the stairs, the man swearing at my husband. Just a few steps before reaching the ground, the man, with both hands, pushed my husband from the back. My husband hit on the wall and bounced through the door to the Reception area. My husband fell on his knees and physically hurt.

The Receptionist told the man to stop. Three staying guests helped to bring my husband standing up.
The incident was witnessed and the hostel said it's recorded by CCTV.

The Receptionist told the man to leave but offered to give him a refund. I disagreed to let him go and asked the Receptionist to call the Police - this is an assault which is a criminal offence.

The man went back to the Dorm to pack. Receptionist called Security and "I thought" Security called the "Police".

In about 10 minutes, the man returned the keys at Reception. Receptionist told him he need to wait for the Police.

Without insisting to get a refund, the man said "good bye" and ran away like a fugitive.

Soon after the man stepped out, two Security Guards arrived.

I said to the guards they should bring the man back as he had just walked out. That did not happen. I was offered an explanation though.

Policemen came. Two of them took my husband going around in a Police car trying to find the man but to no avail.

I strongly insisted to file a report at the Police Station to have the man arrested. My husband decided not to proceed as the man had already paid a price to have disgraced his country and his fellow Danish. 

After Policemen left, I asked the Receptionist our accommodation arrangement for the night.

We were offered a free upgrade to a twin-room with shared bathroom but after a quick discussion with husband we thought we should be compensated for a free room for the night.

The Receptionist told me to come back after 2pm and get a reply from the Reception Manager.

I spoke to Reception Manager at 4pm, she was calm and not quite empathetic as if assault is no big deal in this hostel. She relayed the Hostel Manager's words - a free room tonight is not possible. The hostel offers 30% discount for tomorrow (we did not book for tomorrow).

I asked the RM if the Hostel Manager had told her to pass on any regards/apology to us. The RM did not reply. I assume the answer is "No".

I sent email (2 times) to the 6 co-owners of SMART Hotels & Hostels. It has been 9 days now. I hear nothing.

I asked the management:

- How can the hostel be so lenient to a violent guest by offering refund and let him go after a criminal assault?

- How can the hostel be so indifferent to the suffering of an innocent guest being assaulted by a violent guest - no apology, no kind words from the Hostel Manager.

- I checked the website krakowhostel.pl, twin/double rooms with shared bathroom are available. How come a free room for the night as a kind gesture/apology to the terrible incident happened not possible?

- Last but not least, how can a person with no hospitality heart and soul be in the position of hostel manager?

I still looking forward to a management response.

Hostel stay, Police case

Extremely disappointed with the lack of customer service provided. Money hunger thieves is a nice way of describing my experience in dealing with this hostel. For your own good stay away from this place. They lack common customer service and good values. I will never book again!!!!!

Dizzy Daisy Hostel

Main amenities of the hostel

Location

Available rooms

Location

Description of the hostel

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Tourist services

Parking

Pets

Policies

Check-in terms and conditions

Paid on the spot

Payment