Name: Osrodek Wypoczynkowy Relaks
Address: Aleja Jana Pawła II 15, 57-350 Kudowa-Zdrój, Poland, Kudowa Zdroj, Kudowa Zdroj, Kudowa Zdroj, 57-350, Poland
Rating: 9

24-hour reception

Smoke-free property

Heating

Ticket assistance

Express check-in/check-out

Garden

Terrace

Private check-in/check-out

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Non-smoking rooms

Room service

Family room

Rooms

Luggage storage

Services and amenities

Common kitchen

Restaurant

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

German

Russian

English

Polish

Languages Spoken

Tour assistance

Tourist services

Bike rental

Barbecue grill(s)

Bowling

Hiking

Picnic area

Fishing

Sun Deck

Recreation

Parking

Water park

Beach facilities

Pool and beach

Fax and copy machine

Business

Cycling

Sports

Family/Kid Friendly

Kids' TV Networks

Kids

Ski storage

Skiing Off-site

Winter sports

Pets Not Allowed

Pets

Location

At the hotel

Pardubice Airport

Osrodek Wypoczynkowy Relaks

Kudowa Zdroj

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

1. The woman at the front desk didn’t speak English. When I spoke to her in English, she said that she only understood Polish. When I started translating into Polish through a translator, she began to behave rudely and disrespectfully towards me. Then I asked her why she reacted as if their hotel was was only for Poles, and the answer stunned me, she said that their hotel was mainly for Poles and they were not  happy to see people of other nationalities. 
2. The shower in my room was broken upon arrival. When I contacted the receptionist (same woman), she went to look at the shower - walked into the shower with dirty shoes, walked across the floor of my room and over a towel for my feet. When I started stopping her and asking her to take off her shoes or for the cleaners to wipe the floor after her shoes, I received the answer that they didn’t have a hotel here. She said that the master would come in the evening. We agreed on a time. I clearly told her that she is not allowed to enter my room in my absence. And when I returned at the appointed time, I realized that in my absence they were in my room. Yes they fixed my shower. They also turned off my refrigerator after looking inside and apparently decided there was no point in leaving it on for drinks. The entire floor was dirty, the towels hanging in another place, not all things were in their places. 
3. When I checked in, the room was terribly dirty: kettle, refrigerator, heated towel rail, dishes - everything was dirty! There was a sticky, dirty residue left in the cup.

If you aren’t Polish, then you aren’t welcome here. They will calmly enter your room with dirty shoes in your absence.

We stayed for three days. our room was decent size and well presented. Very close to town centre in quiet area. Clean and tidy with good quality continental breakfast and with very nice and professional service.

Short break

Clean and simple room. But value/price radio is excellent. I paid only 160 zł for two beds room for two nights ( weekend ). 40 zł per night per bed is more than fair. 
If i can give a small advice to owner. I found a little mold in shower. This was only a small dot, and it could be easily removed.

Osrodek Wypoczynkowy Relaks

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