Name: Hotel Podzamcze
Address: aleja Tarnowskich 75, Tarnów, Poland, Tarnow, Tarnow, Tarnow, 33-100, Poland
Rating: 7

Air conditioning

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

General

Bridal suite

Non-smoking rooms

Family room

Hairdryer

Shower/Bathtub

Toiletries

Rooms

Diet menu (on request)

Restaurant

Meals

Free Wi-Fi

Internet

Russian

English

Italian

Polish

Languages Spoken

Hiking

Recreation

Free parking

Parking

Swimming pool

Pool and beach

Meeting and presentation facilities

Business

Cycling

Sports

Children's playground

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Park Sanguszków

Town Hall

Tarnow Cathedral

Strzelecki Park

Municipal Stadium

All Saints Church

Hotel Podzamcze

Tarnow

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We have come to the hotel way past midnight and the owners were very willing to accommodate us, they immediately called us back and made it possible that we could enter the hotel. The hotel was clean, nice, very comfortable. The bathroom is spacious and lovely. Shampoos and soaps were available. Breakfast was quite nice. I highly recommend this hotel and I am impressed with the owners to do such a good job on customer care. I come fromThe USA and have quite a high standard and I would say this is a very nice, comfortable and inexpensive stay at around four stars or so on an American steel. Very much of a bed-and-breakfast feel.

Fantastic customer care and willingness to accommodate in late hours

One of the worst hotels we have ever stayed at!
We booked a twin room for two people and on our arrival we were told that the room was booked for one person only. This was totally incorrect and we had screenshots confirming that the room was for 2 guests. The hotel receptionist (Aneta) was utterly rude, disrespect, aggressive and kept shouting instead of talking. All done in front of other people in Reception. We were told we have to pay extra otherwise we can go somewhere else.
We had no choice but to pay additional fee otherwise we would have ended up on the street!
The hotel refused to cancel the booking therefore we had no choice but to stay there and pay extra which was totally not right. We believe this was nothing but a mis sold product/service and we are now taking this matter further.
 
We were treated like idiots by the woman in reception whos attitude was disgusting beyond unacceptable and the hotel manager should consider whether she would be in a customer facing job! 
We had a long trip and were humiliated in front of other people.
 
Our room was nothing but a dirty smelly cave.
We had one small open bookcase kind of furniture where we could hang only 6 items (photo attached).
The other cabinet with shelves was full of junk, rubbish, old pipes, taps, you name it – (photo attached).
We had rats or mice walking around and some black insects found in bed and on the floor (photos attached).
 
Our bedsheets and towels were changed only once in one week and only when we managed to find someone and request it!
Our bins were not emptied out for the whole week!
 
All in all the experience and stay was not worth a penny and we will ensure an appropriate feedback is shared where needed.
 
Do yourself a favour and book in a different horses where you’ll be treated like a human.

What a dive!! Avoid and don’t waste your money

The place is nice and comfortable, the food is delicious for reasonable price! Just happened that my car has got a flat tire and the owner of the hotel drove me to nearest gas station to fix it. Thank you for helping me. Will definitely come back. Highly recommend. Everything is top quality!

Very nice and comfortable stay

We booked to stay at this hotel as we wanted to be near Tarnow with scenic views. The location is lovely near the castle but from the moment we arrived we struggled to find a parking space as it is limited.
Reception is in the main restaurant and it took ages to check in.
The building is run down and when we got the keys to our room we were horrified to find the room had still not been made up from the night before. We were given another room and this was small dirty and very dark with 2 small single beds at opposite sides of the room...
We were not at all happy and decided to check out immediately which was not received well.. claiming they could not use the credit card machine to issue refunds...
To summarise avoid this hotel...
Looks nice on the outside but in very bad disrepair needs money spending and very rude staff.....

Terrible hotel but in pretty surroundings...

I would recommend this hotel to everyone I know. 

I held my wedding here in June over 2 days. As part of that we also booked multiple hotel rooms for the weekend. I myself stayed overnight. 

The hotel is small, located in a beautiful park and above the restaurant. The rooms are comfortable, the beds and bedding are ample and the water pressure is strong. Wifi is free in the hotel and the owners (a married couple) and their staff were friendly and helpful. I would stay in this hotel again. 

As for being the host of my wedding I couldn't have been happier with how things went. My husband (who is Polish) and I live in Canada (I'm Canadian). We organized everything for our wedding online and to say I was a bit worried is an understatement. When we got to Poland we met with the owner of Podzamcze and he spent 2 hours going through every detail of our special day (and our after party 2nd day). He was patient, kind and considerate of our wishes. Everything was taken care of from flowers & candles on the tables to setting up the patio for our wedding ceremony. The food was UNBELIEVABLE. Our Canadian guests are still raving about the food weeks later. Everyone had a lovely time with great food, drink and dancing. The hotel (restaurant) also did a FABULOUS job of accommodating our gluten free guests. 

I would recommend staying at this hotel, eating at this restaurant and holding any special event here to anyone. The value for money was exceptional but it was the caring of the owners and staff that really puts them above and beyond.

You won't go wrong with Hotel Podzamcze.

We held our wedding here in June

My friends held their wedding at Hotel Podzamcze and we had a wonderful time, two days in a row for about 12 hours at a time.  The staff was ready and attentive.  The food was extremely good, and it kept coming all night.  That's the most food and booze I've seen in my whole life.  I'd do it again if I thought my body could stand it. 

Also, there's some castle ruins to see, a short walk up the hill.

Hotel Podzamcze

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