Name: Hotel Branco II
Address: Estrada Santa Margarida, 21A, Angra Do Heroismo, Angra Do Heroismo, Angra Do Heroismo, 9760-129, Portugal
Rating: 8

Smoke-free property

Terrace

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Family room

Rooms

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Meals

Free Wi-Fi

Internet access

Internet

Car rental

Airport transportation

Transfer

English

Portuguese

Languages Spoken

Free parking

Parking

Fax and copy machine

Business

Pets Not Allowed

Pets

Location

At the hotel

Lajes Field

Hotel Branco II

Angra Do Heroismo

The trip was with my parents, my parents stayed at White Hotel 2, and my husband and I stayed at White Hotel 1, unlike my stay, which was very good, my parents' stay was nothing like mine, the toilet was pouring water, there was never anyone at the front desk, and today there was a lot of noise during the nights they stayed there.

Stay for consultations

I booked this hotel on behalf of my husband who flew to the Azores to see his children.  He had previously lived on the island for 10 years and was not simply a first time visitor to the island or its climate. 
1. The reservation & check in process was easy.  Upon entering the room it smelled old, musty.  The lady opened the windows to let it air out. 
2.  The hotel basically appears as noted and listed. 
3. In mid-August it was hot & humid in the hotel.  As there was no AC he opened the window to allow the breeze to cool off the room.  
4.  The extra blankets were removed from the bed, only the sheets remained.  
5. Once my husband laid on the bed in the evening, he felt & then saw a multitude of little black bugs on his feet and legs.  He immediately brushed them off, got out of bed, washed his legs and feet, dressed and  went out of the room to find the management.  
6.  The manager saw the bugs but claimed they were only mosquitos that came in because the window was open. The manager also said it was the fault of the maid who had not cleaned the room well. 
7. My husband is 47 years old, lived on the island for 10 years.  He knows full well the difference between mosquitoes and jumping black bugs. They hotel at no time admitted there was a “bug” problem. 
8.  My husband was allowed to change rooms.  He thoroughly checked the bed and found the second room was clear as far as he could tell.  Had it not been near midnight he would have left.  He was tempted to just sleep in his car.  
9. For the next hour or so my husband could hear multiple people working in his previous room, sounds like their attempt to clean and rid the room of the bugs.  
10.  My husband was allowed to leave the next day without financial penalty and cancelled the remainder of his 6 days stay.  

In closing — it is not believed these were bed bugs, fleas or mosquitoes.  These little bugs jumped. They did not fly.  Upon additional research we believe the bugs were “springtail” bugs. They are — known to migrate indoors during periods of heavy rains, or during prolonged hot, dry spells. If there are houseplants, they may have been living in the potting soil and simply escaped their pots.

Unless the hotel & it’s management admit there is a problem and take measures to remedy the problem and bugs the facility should not continue to host guests. 

Avoid if possible 

Excellent location, very friendly people, very clean rooms, internet at no cost and with excellent speed, excellent room cleaning every day and changing towels, good price, the natural beaches of Porto Martins are absolutely spectacular

Great location.

Hotel very well located near the natural pools of Porto Martins in a very beautiful and quite quiet area. Although not very luxurious it has the basic comfort, it is quite clean and the staff were very friendly.

Simple and honest.

Nice and attentive people, great location, very affordable price. The rooms are simple and very clean, changing towels every day. Internet free. Children are welcome. Don't forget the owners who are very welcoming.

We really like it!

It's a recent one-star hotel with proper and very clean rooms. It's located in Porto Martins about 5km from Praia da Vittoria, a little off the street and quite difficult to find. A sign on the street wouldn't be a bad idea. It's a good solution to visit the island by car, having gone all day for visits and sleeping in a quiet, decent and cheap place.

Peace Assured

The Residencial Branco has a homey atmosphere. It is well situated, very close to Victoria Beach. It has great prices and extended hours (it has no entrance time). It has a fantastic courtyard. The only drawback was that there were no private bathrooms, however, as far as I know they have already been built and this obstacle no longer exists (I made the trip in 2010).

Home environment

hello my name is joel born and raised in terceira but living in boston for the past 35 years, i go to terceira every year and this is where i stay,  cheap, very quiet, modern clean very good wifi and the owners are just beautiful people.

every year

I've stayed at the Pensao Residencial Branco II twice now, having just returned from 2 nights there in August 2013. I was leading a group around the islands (for nature) and booked this hotel because of its quiet location within walking distance of a couple of minutes from the piscinas naturalas in Porto Martins and excellent restaurant. Also midway between Angra and Praia so location good for exploration.

Rooms are very clean, nice and spacious with decent shower and white tiled flooring. They are basic with no frills but surely this hotel is a hidden gem for those looking for a clean environment where a quiet night is guaranteed. The owners are also helpful, with breakfast served 7 til 10am - only gripe I have here (apart from the cheese and bread breakfasts that are an Azorean institution) is the lack of orange juice. Had to ask and got given a rather grim squash. That aside, everyone had an excellent time here at fantastic prices. 

Will stay here again for sure - check out the nearby restaurant Buzeu and Os Moinhos in nearby Sao Sebastiao.

Excellent value, clean and comfortable hotel in lovely location

A dignified solution, clean rooms, simple furnishings, excellent internet service with wifi signal that also takes in the room (not counted).

Hotel Branco II

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