Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.
After booking, you will receive an email from the property with payment and key pick-up instructions.
Please note that the 50% deposit charged on day of booking must be paid by bank transfer. The property will contact guests with further details. The remaining amount will be charged 3 days before arrival date.
Final cleaning is included.
Payment
In the hotel
In cash
In the currency of the hotel — EUR
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru