Name: Residncia Machado
Address: Avenida 25 de Abril s/n 9900-114 Horta,Avenida 25 de Abril, Horta, Horta, Horta, 9900-114, Portugal
Rating: 6

Smoke-free property

All Spaces Non-Smoking (public and private)

General

Room service

Family room

Rooms

Laundry

Services and amenities

Free Wi-Fi

Internet

Free parking nearby

Free Parking on Premises

Parking

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Porto Pim Beach

Horta Airport

Pico Island Airport

Sao Jorge Island Airport

Residncia Machado

Horta

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I booked a room and cancelled it 60days before the check-in date. The crenelation was supposed to be free and the hotel charged 50% of the total cost. After that I got my money refunded but was the travel agency who solved the problem, not Residencia Machado that took my money for months and give not answer at all when required.

Becarefull, nasty management

I booked here based on the reasonable cost and the high 8.8 score via Booking. 

This score is a head scratcher, let me explain. 

We were greeted by a man who appeared after we pressed some buttons for a few minutes on the property entrance.

Between us we spoke, English, Spanish French and Catalan. The proprietor spoke only Portuguese. Absolutely zero English, Spanish..... etc  

We faffed around for 10 minutes, paying and gaining a receipt. We faffed around for a further 10 minutes asking questions about local amenities, a map....anything alas no avail. 

The bedroom were HOT and mosquito ridden. There was a small fan in the corner of the room for air-conditioning. Just 2 nights I said to myself. 

We knew the bathroom MIGHT be shared, we didn't know that was between 4 bedrooms or 8 people minimum. It felt more like 12 people given the fact that we were queing for the toilet at midnight. Eugh.  

Apparently there was Internet via wifi. Our friend who greeted us on our arrival failed to let us know this. Indeed he failed to mention this when we bumped into him again. We therefore relied on scrabbling around at the constantly unnamed reception desk for wifi details, which we eventually found.

The plus on this experience is that everything was clean, as you'd expect and that our misery only last two days. Lovely island Faial, terrible hotel. Waste of money.

Residncia Machado

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Policies

Check-in terms and conditions

Additional information

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