Name: Marisol
Address: Estrada Nacional 125, Monte Gordo, Monte Gordo, Monte Gordo, 8900-406, Portugal
Rating: 5

Air conditioning

24-hour reception

Smoke-free property

Terrace

Private check-in/check-out

General

Bridal suite

Non-smoking rooms

Soundproof rooms

Room service

Fridge

Family room

VIP room amenities

Cable TV

Hairdryer

Shower/Bathtub

Wardrobe/Closet

Linens

Toiletries

Rooms

Coffee/tea for guests

Common kitchen

Packed Lunches

Bottled water (at extra charge)

Kettle

Meals

Free Wi-Fi

Internet

Spanish

English

Portuguese

Languages Spoken

Tour assistance

Tourist services

Bike rental

Barbecue grill(s)

Casino

Hiking

Fishing

Ping-Pong

Recreation

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Cycling

Sports

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Monte Gordo Beach

Huelva

Hospital Faro

Faro Municipal Market

Antonio Sergio Park

Carmo Church

Jardim Manuel Bivar

Archaeological Museum of Faro

Arco da Vila

Faro Marina

Faro Town Hall

Faro Old Town

Faro Cathedral

Forum Algarve

Faro Airport

Faro Island Beach

Rocha Baixinha Beach

Belharucas Beach

Olhos d Agua Beach

Maria Luisa Beach

Santa Eulalia Beach

Marisol

Monte Gordo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

THIS PLACE IS A THREAT FOR THE PUBLIC HEALTH

After 5 years without visiting Algarve, me and 4 other family members decided to travel to Monte Gordo to relax after 4 month lock-down due to COVID-19.

We booked 2 rooms for 5 adults during 4 nights and what a mistake we have made.

Once we entered the hall of room 1 and 2 we could feel straight away a disgusting drain smell covering the hall and both of the rooms, which made us visit the bathroom for inspection. The shower drain was full of hairs, sticky taps, walls containing fungus between and rusty toilet paper holder. I immediately felt like vomiting. When we looked for staff to ask them to re-clean the toilet, there was nobody available. We have to re-clean 2 rooms and 1 toilet ourselves, this was frustrating after a 4 hour drive.
Furthermore, during our stay, we found it difficult to have a decent shower. In order to obtain hot water you have to wait 5 minutes and cold water comes every 1 minute of hot water.

Once we have entered the rooms it did not get better:

-Dirty cutlery inside of the fridge from previous guests;
-Towels with brown marks of faeces;
-Dirty linen;
-Beds were rock hard and we barely got any sleep for 4 days;
-TV did not work as it turns off every 15 seconds ON;
-A/C not operational

Additionally, IT IS IMPOSSIBLE TO SLEEP IN THIS PROPERTY, the rooms have no sound proof at all. Firstly the location of this place is just by a national road where you have cars passing through 24 hours, secondly the A/C external units were placed near the windows of the room... This means that every time a guest turns on an A/C in a room, this A/C units will make a starting noise as if it was a boeing 747 launching, ridiculous. Also if you would like to use the fridge, expect it to be noisy the whole night. Our family spent 4 nights with poor sleeping. THIS PLACE HAS RUINNED OUR ENTIRE HOLIDAY!

Moreover, the service at this property is non-existent. Whilst the housekeeping has made a mistake of removing one of my personal belongings, they have found it and gave it back to me. As they obviously mixed my belongings with the linen which has been used by other people I have made a simple request for them to clean it separately. Guess what ? They have told me to clean it myself in a bucket by the laundry room ! I have never been so disrespected in my whole life. 

The staff at this place is just arrogant. Do not expect them to help you with anything during your stay.

We have FINALLY arrived back home, I feel completely sick and have marks of bites of bed bugs.

Honestly avoid booking this place or cancel your bookings if you care about your health.

PS: This place's wifi does not work properly, we had no wifi the first 2 days and after this was really hard and slow to simply to open www websites.

AVOID AT ALL COST - THERE ARE HOTELS NEARBY for 20 more euros per night.

Marisol

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