Name: Casa do Campo de São Francisco
Address: Campo de São Francisco 15, Ponta Delgada, Ponta Delgada, Ponta Delgada, 9500-153, Portugal
Rating: 10

Air conditioning

Smoke-free property

Heating

Garden

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Non-smoking rooms

Room service

Rooms

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

German

English

Multi-language staff

Portuguese

Languages Spoken

Hiking

Recreation

Parking

Conference Hall

Business

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Santuário do Senhor Santo Cristo dos Milagres

Military Museum of the Azores

Sinagoga Sahar Hassamain

Portas da Cidade

Ponta Delgada City Hall

Lagoa das Empadadas

Ponta Delgada Marina

College Jesuit Church

Teatro Micaelense

Mercado da Graça

Joao Paulo II Airport

Casa do Campo de São Francisco

Ponta Delgada

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Fantastic, charming, historic property in elegantly restored private home! On-site management was wonderful! Perfect location on quiet square, on edge of small town center. Lovely breakfast included! Beautiful living room for reading & relaxing! Close to many restaurants yet quiet! Street parking (most of it free) easily found! Management (David & Anderson) super helpful & shared recommendations, tips & stories of the family that has owned the building for centuries. Loved everything about our stay!

Exceptional stay in historic, Azorian home! Exceeded expectations! Highly, highly recommend!

This was everything you could hope for in a bed and breakfast.  The breakfast was tasty with many options.  The location is very convenient to the city centre and the oceanfront.  The managers and staff were extremely helpful.  We loved the old bones of the building which I think has been in the family for two centuries (don't quote me on that one).

Wonderful!

We had an incredible experience here! Sandrine as so welcoming and helpful. The accommodations were beautiful and spacious.  Breakfast was over the top delicious! The location is ideal for accessing everything in Ponta Delgada. 

Thank you so much Sandrine! Meredith

Lovely visit!

We had a fantastic stay! The owner is super helpful and friendly with tips and advice on the island and offers a superb continental breakfast with fresh produce from the island. The rooms and hotel are very luxurious and serviced every day . We felt very at home and well looked after, the owner was always willing to go above and beyond to improve our stay and help with our travel. Could not recommend highly enough!

Fantastic!

This should be a 5 star rating for the facilities, employees, and amenities.  However, the owner did not follow her own Terms and Conditions and will not work with us.  
We booked our stay initially Nov. 2019 for a 2 night stay in May of 2020.  Covid hit and US travel was banned.  Regretfully, we paid in full in March 2020, for what we hoped would be a rebook for a 6 night stay in October 2020.  This rebooking involved an upgrade room cost due to lack of availability. Terms and conditions state 100% refund with 15+days cancellation notice ahead of visit.  Covid again cancelled the October 2020 trip (more than 15 days notice given) as US travel was still not permitted.  We maintained continuous contact with Teresa, who we assumed was the owner.  Finally, we applied our voucher in May of 2021, for a 6 night stay beginning November 2, 2021.  September of 2021, SATA airlines cancelled our return flight causing a rebooking which resulted in 2 less nights.  We immediately contacted Teresa giving 33 days notice.  We were never told this would be a problem, and per the terms we thought we were within the guidelines.  The day we were to fly in, the weather conditions cancelled our flight.  Again we were in contact with Sandrine, her assistant.  When we arrived the next day, we were kindly greeted by Sandrine as Teresa was gone due to a family emergency.  Sandrine told us that our credit would be handled by Teresa when she returned.  Teresa finally contacted us 9 days later stating that we have a 367.18 Euro credit for reservations that could be used in 2022.  We emailed back stating that we were not planning another trip back to the Azores and did not know anyone who was.  Theresa replied back she was not required to return the money, even though her terms and conditions state otherwise.  We wrote back asking her to honor her terms and we were willing to negotiate a settlement (as we did not give adequate notice for the 1 night weather cancellation, but we did for the other 2 days.)  Teresa ignored our email request to negotiate and has not contacted us since our December 12 request to negotiate. 
Teresa was aware of our credit when she placed us in the room we stayed in.  We came at low tourist season when rates are lower, and she has rooms of varying cost.  We were in the least expensive room which is what we originally requested in November of 2019.  We feel we should have been told of all these changes in our credit balance before we arrived.  Knowing that we had to use up the credit or lose it, adjustments could have been made as there was availability in nicer rooms.  The owner had full use of our deposit for 20 months.  We could not have been the only guests who had to cancel nights.  Casa Do Campo had our money and chose to not disclose a change of terms at any point until 9 days after we left.  This shabby treatment of a guest's deposit has left such a sour taste in our mouth as it was the last memory of a long awaited trip.  Let it be noted that  we stayed on Flores Island first and had to make a cancelation due to the Covid situation and that B&B owner graciously and swiftly gave a 100% refund.  We only asked the same of Casa Do Campo De Sao Francisco or at least some form of a fair compensation.  Teresa was not at all willing to work with us.  
So, never pay in full and be aware that the establishment does not have to follow their terms and conditions if they don't want to when the guest is a foreigner and no longer is in the country to request a refund.

Buyer Beware

This is more than a guest house; it's more of a "home-stay", in the best sense of the word. When my sister and I arrived early in the morning from an overnight flight, we were immediately shown to our rooms and advised that we should see some of the island's fabulous viewpoints while the weather was good. The manager of the Casa even offered to take us herself, although this was unnecessary. The next day was my birthday, and the manager arranged for a special breakfast (her French version of French toast, which was amazing!) and a freshly baked birthday cake. The two owners of the house treated us like family and made sure we were seeing and doing everything to make our trip memorable. All this and the fact that the house is historic (part of it dating back to the 16th or 17th century...I forget which) and filled with fabulous antiques, that its location in the historic centre of Ponta Delgada is perfect, and that the rooms are clean, comfortable and nicely decorated lead me to recommend Casa do Campo de São Francisco without reservation.

Treated like family!

We stayed here in July and were thrilled with the room.  It was large and bright, and the building is gorgeous on the inside and out.   You are overlooking a square with a gorgeous church so you will regularly hear bells, which i think is  amazing.  All of the staff here are amazingly friendly and the place is spotless.  Overall a great place to stay.

Unique property, great location, wonderful hostess

I recent traveled to the Azores with my partner and we were fortunate to reserve a room at this wonderful old church.  Teresa met us on arrival and couldn't have been nicer. I echo all of the rave reviews said previously. Our two days here were incredible and we were very happy. We could walk to all of the restaurants in town and could run along the water in the morning. As said before, the breakfast was plentiful and they offered eggs cooked to order. The rooms were very quiet and the air conditioning worked great. Honestly, zero complaints and I hope to return here again. A special thanks to Teresa ,Sandra, and Vanessa for making our stay so enjoyable.

Amazing stay with most gracious hosts

Casa do Campo is one of those very special places that offers luxury accomodations, historic flair, excellent location and the nicest staff ever.  I truly cannot write enough good things about this outstanding house. We stayed for three days in the Jasmim suite, which was extremely spacious, wonderfully appointed, and spotlessly clean. The beds were comfy and the bathroom stylish and modern with a large shower and plenty of hot water. 
The location can't be beat. It's on a quiet square, but only a minute or two on foot to the center of town. We never heard any street noise. Parking nearby is easy and cheap.
Lastly, I would like to thank our hostess, Ms. Teresa, along with Ms. Raquel, for their kindness and helpfulness. They made us feel like cherished family.  Muito obrigada! :-) We hope to return.

Perfection!

This place used to be a old chapel from 1637. Newly renovated it’s an amazing hotel or more like a B&B. Theresa the owner was the most gracious hostess, warm friendly and super helpful. She made us feel like family. The rooms are beautiful, quiet and super clean. Everything you need is there. Breakfast was amazing! Tasty and prepared from local ingredients. Theresa’s helpers Sarah and Rachel were super nice! I haven’t stayed in a place where EVERYTHING was AMAZING!

Casa do Campo de São Francisco

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