Name: Hotel Plaza
Address: Aries 16, Craiova, Craiova, Craiova, 200691, Romania
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

General

Non-smoking rooms

Room service

Family room

Cable TV

Minibar

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Slippers

Toiletries

Rooms

Ironing

Laundry

Luggage storage

Wake-up service

Telephone

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

Car rental

Transfer services

Transfer

Spanish

English

Italian

Languages Spoken

Free parking

Parking

Business center

Event facilities

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Craiova Airport

Hotel Plaza

Craiova

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Perfect location, just next to the city center and the Christmas Market. Room is tidy and the bed excellent. Breakfast was fresh, now day we had a buffet breakfast with a large offering, the other day individual plates nicely done with our selection of omelet. Very good price.

Cozy stay in the city center

The room was big and comfy, very clean, the bad mattress is superorthopedic ( great fot the one with lombar problem). The staff was very friendly and kind.
They have parking in front. Near City Center. The price was good.

Business trip

Well, I very much appreciated the breakfast. I have been there before and they have changed it recently: you get all kind of cold appetizers and order warm breakfast you like. We’ve got pancakes and eggs.
We got a superior room, that was very nice. Especially for the price we paid.
We also appreciated the central location. And the staff is very friendly.
The outside of the building needs improvement.

Our stay

I stayed here for one night, on a business trip. I wanted to stay here because it’s really close to the center. The hotel looks a bit creepy on the inside, a real chill in the elevator and then the dark from the floor hall. The room was ok regarding the space, but i had a problem with the big wall and 2 smalls windows situated really high and also no view on them. The AC was turned on for heat but the noise was really annoying. The bed is great, really good for sleep. Bathroom was ok too, with 2 exceptions, the hated curtain from the shower and the fact that hot water came really slow. The worst part was the breakfast. A few slices of salami, bacon and cheese, and a single pot with sausages, omelette and bacon and some yoghurt. As vegetables only tomatoes, the bread was old and also 2 romanian somehow traditional food (salata de boef and icre) but too heavy for breakfast. Worst breakfast after all may stays in different hotels in Craiova
The picture is with the breakfast table. 

Clearly not a 4 star hotel

.. as it hides a myriad of sins.  The Hotel Restaurant Plaza has an impressive front and beneficial location.  It has a hard working staff and a large spacious restaurant in which you might imagine all kinds of wonderful meals would be served up.  Its bedrooms are warm; its shower-rooms come equipped with everything you think you might need for a comfortable stay.  "It has potential!" as an estate agent might say when they show you a dilapidated town house whose ceiling is falling in and whose water pipes refuse to stop clanging when you turn the water off.

However, the Hotel Plaza's reality has a long way to go before it meets its potential.  

True, its front is impressive: but it is just that, front and nothing behind it.  Seriously, hardly anything. True, its staff are very hardworking: they have to be as there only ever seem to be two of them on duty and they're rushed off their feet most of the time, tending to several different duties all at once.  

Breakfast is a variable experience and a bit of a lottery: one morning there's a bit of cooked food which is over an hour old and no-one to serve anything else; the next morning the breakfast is much busier and staff who are only too happy to help and get you anything you need.

On the last night of my stay, our work group saw one poor member of staff taking food orders, drink orders, rushing in and out of the kitchen, back to the reception, back to the bar, and probably all points in between trying to find a cork screw.  She found one eventually but it took a while.  As did my meal, which, by the time it had arrived, was over cooked yet cold and consequently inedible.

True, the shower-room is decently equipped: but it takes for ever to get a decent running shower, by which time this traveller had to give up as he had a schedule to meet and hanging around for the shower to make up its mind and fulfil its potential was no longer an option.

Potentially, this hotel could be a real asset to the city of Craiova but with one member of staff openly admitting that she had no idea why people would visit the City, let alone the hotel, there's a long way to go before the hotel can consider itself on the assets side of the cultural balance sheet.  

The hotel management need to take a long hard look at how to invest in their staff and premises: otherwise that impressive front will soon falter as other more attuned hotels offer what customers actually need, not the promise of its potential at some time in the future.

Potential's a funny word...

Great location in the city, and full of friendly staff who speak fantastic English. I would definitely stay here, and also recommend the included breakfast buffet. Very lovely and worth coming back for!

Lovely and convenient

The hotel services are great. The rooms are well maintained, a combinations of styles. The hotel is in a great location where you can reach by walking in within 5minutes every important place in the city. It's near the University, 2mins from the Old Town.
The staff was very helpful and smiley. The only problem we had was with the internet connection that was not working at that moment.

Hotel Plaza

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