Russian citizens must have an original Russian passport upon arrival.
Check-in time is between 11:00 AM and 12:00 PM, in case of arrival outside this time, please contact the hotel in advance. Before check-in, guests are also required to contact the hotel with a check-in time in advance. Contact details can be found on the booking confirmation.
Payment
In the guest house
In cash
In the currency of the guest house — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru