Russian citizens must have an original Russian passport upon arrival.
A prepayment of the cost of 1 night staying is required. The prepayment is non-refundable in case when guest cancels the reservation less than 30 days before arrival date.
The reception desk is not open around the clock, in case of arrival after 8:30 PM, guest must notify the hotel in advance and receive instructions for check-in.
The resort fee is charged from 2 days.
Payment
In the guest house
In cash
In the currency of the guest house — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru