Russian citizens must have an original Russian passport upon arrival.
If guests booked a room on a postpay basis, then the payment can be accepted until 04:30 PM, after that time the payment can't be accepted.
If it's a prepay basis guests can check in anytime after 02:00 PM.
The accommodation does not accept cash payments and payment is only possible by credit card.
Payment
In the hotel
In cash
In the currency of the hotel — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru