Russian citizens must have an original Russian passport upon arrival.
A remote check-in system is available. Guests are kindly requested to contact the hotel in advance for check-in instructions.
When occupied by two people and paying the double rate, only one double bed will be made up. Additional bed linen is available upon request for an additional fee. Advance notice is required. Contact details can be found on the booking confirmation.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru