Russian citizens must have an original Russian passport upon arrival.
Guests are required to contact the accommodation one day before arrival using the contact phone number provided in the booking confirmation to receive instructions on check-in and to arrange check-in time. Check-in is possible around the clock.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru