Crystal House Suite Hotel & Spa 

ulitsa Sergeeva, 4, Kaliningrad
1.1 kmfrom the city center

from ₽ 31,056

9.2

Fantastic

40 reviews
Ivan

What was goodThis hotel was absolutely great. We have 2 bedroom suite 135 sq.m. Very spacious. This is the right size for 2 bedroom. It also had 2.5 bathrooms. All materials and furniture in this suite was very new and high end. If I'm coming back to Kaliningrad I'm staying in crystal house again for sure. SPA is absolutely delightful! Breakfast is great as well.

What was badThe only concern that I have is that this suite did not have any cooking gear, like frying pans and cooking pots. Suite had fully featured kitchen but no stuff to use to cook at this kitchen.

Popular amenities

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Fitness centre

Attractions nearby

  • Kaliningrad Regional Museum of History and Arts327 m
  • Blindage Museum416 m
  • Kaliningrad Art Gallery749 m
  • Timber Bridge879 m
  • Amber Museum885 m

Available rooms

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Location

City Center, ulitsa Sergeeva, 4, Kaliningrad

  • Kaliningrad Regional Museum of History and Arts327 m
  • Blindage Museum416 m
  • Kaliningrad Art Gallery749 m
  • Timber Bridge879 m
  • Amber Museum885 m
  • Baltic Expo928 m
  • Rossgarten Gate950 m
  • Immanuel Kant's Grave954 m
  • Konigsberg Cathedral981 m
  • Cathedral of Christ the Saviour1 km
  • Kaliningrad Stadium2.2 km
  • Brandenburg Gate2.4 km
  • Botanical Garden2.5 km
  • Kaliningrad Central Park2.6 km
  • Murarium Cat Museum27.3 km
  • Tikhoye Lake34 km
  • Listvennichny Park34.3 km
  • Maritime Exhibition Center34.3 km
  • Yantar Hall Variety Theater34.4 km
  • Museum Wheel of History34.5 km
  • Khrabrovo Airport19.2 km
  • North Railway Station1.2 km

Description of the hotel

Location

Crystal House Suite Hotel & SPA located in the historic center of Kaliningrad, on the shore of Lake Lower Pond.

Hotel facilities

The hotel features a restaurant, a summer terrace with panoramic views of the lake, and a spa area offering health and beauty services.

Room amenities

Guests are offered 71 premium-category rooms: 69 Suite rooms ranging from 75 to 175 sq.m and 2 Royal Suites, each 300 sq.m, with a private terrace, winter garden, and panoramic city views. Every room terrace offers views of the lake and cityscapes.

Facts about the hotel

Accreditation

The property was classified
Registry entry:
С392024016156

Year of construction

2017

Type of electrical socket

Type C

220 V / 50 Hz

Type C

(grounded)

220 V / 50 Hz

Number of rooms

71 rooms

Room categories

  • Suite - 16 rooms
  • Apartment - 55 rooms

Additional info

Certification information

Services and amenities

Summer vacation

  • Swimming pool
  • Spa
  • Air conditioning
  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Fitness centre

General

  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Television in lobby
  • Terrace

Rooms

  • Allergy-free rooms
  • Room service
  • Fridge
  • Family room
  • Cable TV
  • TV
  • Minibar
  • Safe (in room)
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair access to restaurant

Services and amenities

  • Ironing

    charged separately

  • Laundry

    charged separately

  • Hairdryer (on request)
  • Luggage storage
  • Telephone

Meals

  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant

Internet

  • Wi-Fi
  • Internet access

Transfer

  • Shuttle

    charged separately

Languages Spoken

  • German
  • Russian
  • English

Recreation

  • Suitable for Events

Parking

  • Parking

Pool and beach

  • Swimming pool

Business

  • Business center
  • Event facilities
  • Conference Hall

Sports

  • Fitness facilities
  • Gym
  • Yoga

Beauty and wellness

  • Massage

    charged separately

  • Beauty services

    charged separately

  • Sauna
  • Hammam

Kids

  • Playroom
  • Children's playground
  • Family/Kid Friendly
  • Kids' TV Networks

Pets

  • Pets allowed

    charged separately

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • -
    5000 RUB per room for the entire period of stay
Cradle
  • You must specify the maximum amount
    You must specify the price
Additional bed
  • You must specify the maximum amount
    6000 RUB per guest per night
Pets
  • Any pets are allowed
    You must specify the price

Conditions of accommodation

Check-in and check-out
Check-in
After 15:00
Check-out
Until 12:00
Deposit
  • -
    5000 RUB per room for the entire period of stay
Cradle
  • You must specify the maximum amount
    You must specify the price
Additional bed
  • You must specify the maximum amount
    6000 RUB per guest per night

Additional information

The requirements for documents needed at check-in depend on the type of accommodation and the applicable regulations. For hotels and other accommodation facilities, a Russian passport, an international passport, or a driver’s license may be accepted. For apartments, serviced apartments, and other properties where check-in or contract conclusion is carried out according to the rules of a specific property, the required documents are determined by the property itself.
Front desk is open 24/7.
Accommodation with children:
- Children under 13 years old may visit the swimming pool, hammam, and Finnish sauna during family hours from 07:00 AM to 07:00 PM.
- Guests under 18 years old are allowed to be in the thermal area only if accompanied by a responsible adult.
- Children under 13 years old are not allowed in the gym and fitness areas.
- Guests aged 13 to 18 may use the gym and fitness areas only when accompanied by a responsible adult or a paid personal trainer.
Accommodation with pets:
Small dogs and cats up to 5 kg in weight and up to 30 cm in height at the withers are allowed. An additional fee of RUB 1500.00 per day applies, as well as a one-time cleaning fee of RUB 6000.00 after departure. Bowls, pet beds, and pads are available upon request. Payment can be made on site or in advance by link.
Extra guest accommodation:
- Children under 3 years old stay free of charge, baby cots are available on request.
- Children aged 4–12 years — RUB 3660.00 per day.
- Guests aged 13 years and older — RUB 5856.00 per day.
- Rates include breakfast provided by the hotel restaurant.
Sanitary days schedule for gym, fitness areas, swimming pool, hammam, and Finnish sauna in 2026: January 29, February 26, March 26, April 30, May 28, June 25, July 30, August 27, September 24, October 29, November 26, December 24. On these days, the areas are open from 03:00 PM to 10:00 PM.
In Business Suite room, the third bedroom is available when booking for four or more guests.
Hotel rooms are for accommodation only. Parties and noisy gatherings in the rooms are not permitted.

Visa information

If you need a visa to enter the country, in most cases the property you are staying at is supposed to provide you with the necessary documents. For more information, please contact the property. You can find their contact details in the email with your booking confirmation. You may be charged extra for this service, even if you end up canceling the booking. All agreements are made solely between you and the property.

Payment

In the hotel
  • In cash in the currency of the hotel — RUB
  • By card
    card-logocard-logocard-logo
On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more
9.2

Fantastic

Based on 40 reviews from guests around the world.

5 reviews are available in your language

  • Cleanliness

    9,7

  • Hygiene products

    8,8

  • Location

    9,4

  • Meals

    9,6

  • Value for money

    9,2

  • Room

    9,6

  • Service

    9,2

  • Wi-Fi quality

    9,3

Reviews
Crystal House Suite Hotel & Spa
  • Ivan

    leisure, family

    August 2019

    Standard Family Room (quadruple room), 3 nights

    10

    Fantastic

    Ivan
    August 2019

    What was good

    This hotel was absolutely great. We have 2 bedroom suite 135 sq.m. Very spacious. This is the right size for 2 bedroom. It also had 2.5 bathrooms. All materials and furniture in this suite was very new and high end. If I'm coming back to Kaliningrad I'm staying in crystal house again for sure.

    SPA is absolutely delightful! Breakfast is great as well.

    What was bad

    The only concern that I have is that this suite did not have any cooking gear, like frying pans

  • Dmitrii

    leisure, company

    April 2026

    Люкс Crystal, 5 nights

    10

    Fantastic

    Dmitrii
    April 2026
    Wi-Fi review:Wi-Fi was fast, no issues
    Hygiene kit:The kit was excellent

    leisure, company

    • Cleanliness

      10

    • Location

      10

    • Value for money

      10

    • Service

      10

    • Room

      10

    • Meals

      10

  • Sergej

    leisure, family

    February 2026

    Люкс Business, 4 nights

    9.6

    Fantastic

    Sergej
    February 2026
    Wi-Fi review:Wi-Fi was fast, no issues
    Hygiene kit:the kit was quite good

    leisure, family

    • Cleanliness

      10

    • Location

      10

    • Value for money

      10

    • Service

      10

    • Room

      10

    • Meals

      10

  • Natalya

    leisure, company

    October 2025

    Люкс Crystal, 1 night

    10

    Fantastic

    Natalya
    October 2025
    Wi-Fi review:Wi-Fi was fast, no issues
    Hygiene kit:The kit was excellent

    leisure, company

    • Cleanliness

      10

    • Location

      10

    • Value for money

      10

    • Service

      10

    • Room

      10

    • Meals

      10

  • Evgeniy

    leisure, company

    June 2025

    Люкс Crystal, 3 nights

    9.0

    Fantastic

    Evgeniy
    June 2025
    Wi-Fi review:there was Wi-Fi but it was slow
    Hygiene kit:the kit was quite good

    leisure, company

    • Cleanliness

      10

    • Location

      8

    • Value for money

      10

    • Service

      10

    • Room

      10

    • Meals

      10

The minimum price for one hotel night is ₽ 31,056.

Check-in available from 15:00, and check-out by 12:00.

You can pay in cash (RUB) or by bank card. Online payment is available for certain rates when booking on the site.