Polyana Grand Hotel

1.6 kmfrom the city center

from 18,667 ₽

  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
  • Polyana Grand Hotel
Guests' Choice · 2023

Excellent

8.1
Alexey

What was bad

Service is crap

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Laura Biathlon and Ski Center • 700 m
  • Laura (A-1) Ski Lift • 750 m
  • Krasnaya Polyana Ski Lift (K1) • 1.1 km
  • Krasnaya Polyana Ski Lift (lower station) • 1.1 km
  • Krasnaya Polyana Ski Resort • 1.2 km

Available rooms

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Location

ulitsa Achipsinskaya 16, Krasnaya Polyana

  • What's nearby
  • Laura Biathlon and Ski Center • 700 m
  • Laura (A-1) Ski Lift • 750 m
  • Krasnaya Polyana Ski Lift (K1) • 1.1 km
  • Krasnaya Polyana Ski Lift (lower station) • 1.1 km
  • Krasnaya Polyana Ski Resort • 1.2 km
  • Laura Ski Lift (lower station) • 1.7 km
  • Alpika-Service Ski Lift (lower station) • 1.7 km
  • Places of interest
  • Mamzdishha Mountain • 30.9 km
  • Lake Ritsa • 31.9 km
  • Akhun Tower • 38.3 km
  • Oldenburg Prince Castle • 40.7 km
  • Abaata Castle • 40.8 km
  • Sochi International Street Circuit • 40.9 km
  • Seaside Park • 41.0 km
  • MoreMall • 44.8 km
  • Sochi Arboretum • 44.9 km
  • Lago-Naki • 45.7 km
  • Airports
  • Sochi International Airport • 38.1 km

Description of the hotel

Location

Polyana Grand Hotel is located in Krasnaya Polyana. The hotel is located next to cable cars and ski slopes.

At the hotel

The hotel has 413 suites and 16 cottages available for guests.

The hotel has a year-round outdoor sports pool with a length of 50 m. It offers views of the mountain peaks. There is also a year-round indoor pool with a length of 25 m and Finnish saunas.

Professional teachers work with kids in children's clubs. Parents can only enjoy their vacation together.

The hotel's awards

    Ostrovok Guests' Choice

    2022

    Ostrovok Guests' Choice

    Ostrovok Guests' Choice

    2023

    Ostrovok Guests' Choice

Facts about the hotel

Provides advantageous conditions of accommodation to GURU loyalty program participants

Year of construction

2007

Type of electrical socket

Type C

220 V / 50 Hz

Type C

(grounded)

220 V / 50 Hz

Number of rooms and floors

413 rooms • 7 floors

What other amenities are there?

General

  • ATM
  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Currency exchange
  • Smoke-free property
  • Heating
  • Newspapers
  • Ticket assistance
  • Gift shop

Rooms

  • Room service
  • Family room
  • Safe (in room)

Accessibility

  • Accessibility features

Services and amenities

  • Iron and board
  • Ironing

    paid for separately

  • Laundry

    paid for separately

  • Concierge services
  • Dry-cleaning

    paid for separately

  • Shoe shine

    paid for separately

  • Luggage storage

Meals

  • Bar
  • Coffee/tea for guests
  • Breakfast
  • Breakfast in the room
  • Cafe
  • Restaurant
  • Restaurant (buffet style)

Internet

  • Internet access

Transfer

  • Shuttle

    paid for separately

  • Car rental

    paid for separately

  • Airport transportation

Tourist services

  • Tour assistance

Recreation

  • Bike rental
  • Barbecue grill(s)
  • Billiards
  • Bowling
  • Nightclub
  • Hiking
  • Entertainment
  • Sun Deck

Parking

  • Parking

    paid for separately

  • Parking nearby

    paid for separately

Pool and beach

  • Spa tub
  • Indoor Pool
  • Outdoor pool
  • Seasonal outdoor swimming pool

Business

  • Business center
  • Event facilities
  • Fax and copy machine

Sports

  • Cycling
  • Table Tennis
  • Tennis court
  • Fitness facilities

Beauty and wellness

  • Baths
  • Solarium

    paid for separately

  • Massage

    paid for separately

  • Beauty services

    paid for separately

  • Sauna
  • Spa

    paid for separately

Kids

  • Playroom
  • Babysitting and childcare
  • Children's playground
  • Family/Kid Friendly

Winter sports

  • Ski storage
  • Ski facilities rental

    paid for separately

  • Skiing
  • Ski school

Pets

  • Pets Not Allowed

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
15:00 – 00:00
15:00
00:00
Check-out
Until 12:00
12:00

Paid on the spot

Cradle
Maximum numberPrice
Must be clarified on the spotMust be clarified on the spot
Additional bed
Maximum numberPrice
Must be clarified on the spot3000 RUB per guest per night
Parking
LocationPrice
to be clarified on the spot300 RUB per each vehicle per night
Transfer
DestinationPrice
Airport2200 RUB

Visa information

If you need a visa to enter the country, in the majority of cases, your hotel is supposed to provide you with the necessary documents. For more information, please contact the hotel. You will find the contact details in the e-mail with your booking confirmation. You can be charged extra for this service, even if you end up canceling the booking. All agreements are only made between you and the hotel.

Additional information

Russian citizens must have an original Russian passport upon arrival.
From 06.12.2024 car travelling in the Polana 1389 Hotel and Spa is possible only with winter tyres. It is forbidden to drive through the checkpoint to the Polyana 1389 Hotel and Spa.
The resort fee is charged from the second night of your stay.
It is possible to provide one extra bed in the room (for an adult or a child from 5 to 11 years old inclusive). The cost is calculated individually upon request at the hotel.
Parking services at the resort are paid for guests. Parking is provided in a multi-level parking lot next to the Grand Hotel Polyana. Guests can return to the hotel on foot or by using an electric car. Depending on the season, a shuttle runs.
Planned schedule of closure of the Gazprom Polyana Resort ropeways for routine maintenance:
Psekhako II-A2 - from 04.10.2024 to 19.10.2024; from 05.11.2024 to 20.11.2024; from 05.12.2024 to 13.12.2024;
Psekhako - D/B - from 01.10.2024 to 02.10.2024; from 04.10.2024 to 19.10.2024; from 05.11.2024 to 13.12.2024;
Psekhako-N - from 20.10.2024 to 13.12.2024;
Psekhako II-A3 - from 01.10.2024 to 22.10.2024; from 05.11.2024 to 13.12.2024;
K1-K5 - from 05.11.2024 to 13.12.2024.
Depending on weather conditions, the dates of routine maintenance works may be adjusted.
Commercial operation of the ropeways may be suspended due to weather conditions.
Cable car operating hours at Gazprom Polyana Resort:
In the winter season of 2024-2025 for skiing and walking.
From 12.25.24 to 03.31.25, travel for non-resident guests to the Psekhako plateau, through checkpoint No. 5, to the Polyana 1389 Hotel and Spa Resort is not provided.
Until 12.25.24 and from 04.01.25, travel for non-residents is carried out according to the current price list, currently RUB 8000.00 per car.
Guests can go up on the cable car. Tickets are purchased on the website, at the terminal or at the ticket office.
Resident guests can use the parking service for their personal car, at the Polyana 1389 Hotel and Spa Resort. The cost is RUB 300.00 per day per car. Payment at the reception desk.
Guests can use the cable car to enter the Polyana 1389 Hotel and Spa Resort for free using confirmation or by last name/passport.
A taxi for checking in guests can also take them to the Polyana 1389 Hotel and Spa Resort reception desk. The taxi driver and guests must contact the receptionist to arrange their departure.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — RUBcard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru
8.1

Excellent

Based on 768 reviews from guests around the world

  • Cleanliness

    8,6

  • Hygiene products

    10

  • Location

    8,7

  • Meals

    9,3

  • Value for money

    7,1

  • Room

    8

  • Service

    8,3

  • Wi-Fi quality

    8,7

Reviews
Polyana Grand Hotel
  • Alexey

    leisure, couple

    October 2020

    Deluxe Double room (double bed), 8 nights

    4.3

    Average

    Alexey
    October 2020
    Wi-Fi review:Wi-Fi was fast, no issues

    What was bad

    Service is crap