Russian citizens must have an original Russian passport upon arrival.
Cleaning is paid once.
A prepayment of 30% of the total cost of the reservation is required.
The front desk opens 24/7, if the guests will arrive after 10:00 PM, they should notify the hotel in advance and receive check-in instructions. Contact details can be found on the booking confirmation.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru