Russian citizens must have an original Russian passport upon arrival.
To confirm the booking, guest must make a prepayment of 30% of the booking cost. An account on the prepayment will be sent on guest's email. The booking without the prepayment will be canceled.
Also, guest should inform a representative of the apartment about estimated arrival time.
While check-in guest must present a valid identity card.
On arrival, you guest make a security deposit in the amount of 3,000 rubles. The deposit will be returned in full at check-out after inspection of the apartment.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru