until December 24, 2025

Customs House Hotel

1.5 kmfrom the city center

from 6,000 ₽

  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel
  • Customs House Hotel

Super

9.2

Guests noted:

  • Value for money

    8,9

  • Location

    9

  • Wi-Fi quality

    9,7

Main amenities of the hotel

  • Free Internet
  • Parking
  • Suitable for children
  • Swimming Pool
  • Bar or restaurant

Location

  • Rostov Regional Museum of Local History • 1.0 km
  • Pokrovskiy Skver • 1.2 km
  • Rostov Gorky Park • 1.3 km
  • Paramonov's warehouses • 1.7 km
  • October Revolution Park • 2.0 km

Available rooms

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Location

Kirovskiy District, Russia, Rostov-on-Don, Filimonovskaya Street, 180/91, Rostov-on-Don

  • What's nearby
  • Rostov Regional Museum of Local History • 1.0 km
  • Pokrovskiy Skver • 1.2 km
  • Rostov Gorky Park • 1.3 km
  • Paramonov's warehouses • 1.7 km
  • Places of interest
  • October Revolution Park • 2.0 km
  • Don River embankment • 2.2 km
  • Rostov Arena • 2.9 km
  • H2O Aquapark • 3.3 km
  • Nikolai Ostrovsky Recreation Park • 3.4 km
  • Rostov Zoo • 4.2 km
  • Park Pleven • 6.7 km
  • Fairy Tale Amusement Park • 7.6 km
  • Zolotoy Vavilon • 8.2 km
  • Airports
  • Platov International Airport • 33.0 km

Description of the hotel

Location

Want to take a rest and explore the city? Hotel «Customs House Hotel» is located in Rostov-on-Don. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Rostov Regional Museum of Local History, Pokrovskiy Skver and Rostov Gorky Park.

At the hotel

You can stop by the restaurant. There are several meal options: full board and half board. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a paid parking zone.

Also, the following services are available for guests at the hotel: a sauna, a spa center and a hamam. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. Take your pet with you. Pets are allowed for an additional cost. Accessibility: there is an elevator/lift.

At the guests’ disposal, there’s also a laundry and ironing. The staff of the hotel will be happy to talk to you in English and Russian.

Room amenities

In the room, for you, there is a TV and a bathrobe. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type C

220 V / 50 Hz

Type C

(grounded)

220 V / 50 Hz

Number of rooms

28 rooms

What other amenities are there?

General

  • Computer
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Smoke-free property
  • Heating
  • Security guard
  • Garden
  • Television in lobby
  • Terrace
  • Early check-in
  • Late check-out
  • Design hotel
  • Outdoor furniture
  • Upper floors accessible by elevator

Rooms

  • Bridal suite
  • Non-smoking rooms
  • Room service
  • Fridge
  • Family room
  • TV
  • Bathrobe
  • Mosquito net
  • Safe (in room)

Accessibility

  • Accessibility features
  • Wheelchair access to restaurant

Services and amenities

  • Iron and board
  • Ironing

    paid for separately

  • Laundry

    paid for separately

  • Hairdryer (on request)
  • Luggage storage
  • Telephone
  • Iron

Meals

  • Coffee/tea for guests
  • Breakfast
  • Full board rates available
  • Half board rates available
  • Restaurant
  • Vending machine

Internet

  • Free Wi-Fi

Languages Spoken

  • Russian
  • English

Recreation

  • Suitable for Events

Parking

  • Parking

    paid for separately

Pool and beach

  • Swimming pool
  • Indoor Pool
  • Water fun
  • Beach/pool towels
  • Heated swimming pool

Business

  • Business center
  • Photocopy machines
  • Event facilities
  • Rental video equipment and computers
  • Conference Hall

Beauty and wellness

  • Sauna
  • Spa

    paid for separately

  • Hammam

Kids

  • Family/Kid Friendly

Pets

  • Pets allowed

    paid for separately

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
14:00 – 00:00
14:00
00:00
Check-out
Until 12:00
12:00

Paid on the spot

Cradle
Maximum numberPrice
Must be clarified on the spotMust be clarified on the spot
Pets
AvailabilityPrice
Any pets are allowed1000 RUB per room for the entire period of stay

Additional information

Russian citizens must have an original Russian passport upon arrival.
The visit to the SPA zone is included in the cost of rooms in the categories Suite and Standard. For the Economy category rooms spa zone visit costs RUB 500.00 for one standard visit of 1.5 hours.
Working hours of the spa area: 9:00 - 21:00

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — RUBcard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru