until December 24, 2025
from 6,000 ₽
Super
Guests noted:
Value for money
8,9
Location
9
Wi-Fi quality
9,7
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Kirovskiy District, Russia, Rostov-on-Don, Filimonovskaya Street, 180/91, Rostov-on-Don
Location
Want to take a rest and explore the city? Hotel «Customs House Hotel» is located in Rostov-on-Don. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Rostov Regional Museum of Local History, Pokrovskiy Skver and Rostov Gorky Park.
At the hotel
You can stop by the restaurant. There are several meal options: full board and half board. Want to be always on-line? Wi-Fi is available. Specially for tourists who travel by car, there’s a paid parking zone.
Also, the following services are available for guests at the hotel: a sauna, a spa center and a hamam. Tourists who can’t live without swimming will appreciate a pool and an indoor pool. Take your pet with you. Pets are allowed for an additional cost. Accessibility: there is an elevator/lift.
At the guests’ disposal, there’s also a laundry and ironing. The staff of the hotel will be happy to talk to you in English and Russian.
Room amenities
In the room, for you, there is a TV and a bathrobe. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Type of electrical socket
Type C
220 V / 50 Hz
Type C
(grounded)
220 V / 50 Hz
Number of rooms
28 rooms
General
Rooms
Accessibility
Services and amenities
paid for separately
paid for separately
Meals
Internet
Languages Spoken
Recreation
Parking
paid for separately
Pool and beach
Business
Beauty and wellness
paid for separately
Kids
Pets
paid for separately
Health and Safety Measures
Check-in |
---|
14:00 – 00:00 |
Check-out |
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Until 12:00 |
Maximum number | Price |
---|---|
Must be clarified on the spot | Must be clarified on the spot |
Availability | Price |
---|---|
Any pets are allowed | 1000 RUB per room for the entire period of stay |
Russian citizens must have an original Russian passport upon arrival. The visit to the SPA zone is included in the cost of rooms in the categories Suite and Standard. For the Economy category rooms spa zone visit costs RUB 500.00 for one standard visit of 1.5 hours.
Working hours of the spa area: 9:00 - 21:00 |
In cash | By bank card |
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In the currency of the hotel — RUB |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |