Russian citizens must have an original Russian passport upon arrival.
A prepayment of 50% of the booking cost is required. A representative of the apartments will contact guest after booking to inform him about ways of making the prepayment.
At the end of the reservation and one day before arrival, guest should contact the apartment representative to arrange the check-in time. Reservations without an agreed check-in time can be canceled.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru