Russian citizens must have an original Russian passport upon arrival.
To confirm a booking, guest must make a prepayment of 30% or 50% of booking amount. In case, when booking is for 1 day, guest must make a prepayment of 100%.
A representative of the hotel will contact guest after booking to inform him about ways and terms of making a prepayment.
Payment
In the hotel
In cash
In the currency of the hotel — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru