Kigali Serena Hotel

634.9 mfrom the city center

from 26,619 ₽

  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel
  • Kigali Serena Hotel

Super

9.0

Guests noted:

  • Value for money

    8

  • Location

    8

  • Cleanliness

    8

Main amenities of the hotel

  • Free Internet
  • Transfer
  • Parking
  • Suitable for children
  • Swimming Pool

Location

  • Kigali International Airport • 8.1 km

Available rooms

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Location

KN 3 Avenue, Kigali

  • Airports
  • Kigali International Airport • 8.1 km

Description of the hotel

Location

Luxurious five-star hotel “Kigali Serena Hotel” is located in Kigali. It boasts a convenient location within 1 km from the historic city center.

Hotel features

The luxurious on-site restaurant offers a broad variety of international delicacies. Enjoy a refreshing drink in the elegant bar. Wi-Fi is available throughout the property. Guests can store their valuables in the locker.

Fitness enthusiasts will appreciate a well-equipped fitness center. There is a swimming pool on site. Relax with a massage at the hotel's spa. Parking is provided on site.

Airport shuttle services are offered at a surcharge. If you need to use a fax, scanner or copier, the hotel's business center is at your disposal. Friendly staff at the 24-hour reception will be glad to answer all of your questions. There is a laundry at the hotel.

Hotel's friendly staff will be glad to assist its guests with booking tickets or tours. All rooms are non-smoking.

Facts about the hotel

Year of construction

1999

Year of renovation

2012

Type of electrical socket

Type C

230 V / 50 Hz

Type J

230 V / 50 Hz

Number of rooms and floors

116 rooms • 5 floors

What other amenities are there?

General

  • Shopping on site
  • Air conditioning
  • 24-hour reception
  • Elevator/lift
  • Smoking areas
  • Currency exchange
  • Smoke-free property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Gift shop
  • Express check-in/check-out
  • Garden
  • Television in lobby
  • Terrace
  • Dryer
  • Fire Extinguisher

Rooms

  • Non-smoking rooms
  • Room service
  • Cable TV
  • TV
  • Minibar
  • Hairdryer
  • Bathtub
  • Shower
  • Wardrobe/Closet
  • Bathrobe
  • Slippers
  • Toiletries

Accessibility

  • Accessibility features
  • Wheelchair Accessible
  • Wheelchair access to restaurant

Services and amenities

  • Iron and board
  • Ironing

    paid for separately

  • Luggage storage
  • Laundry

    paid for separately

  • Safe-deposit box
  • Concierge services
  • Dry-cleaning

    paid for separately

  • Luggage storage
  • Wake-up service
  • Telephone

Meals

  • Bar
  • Coffee/tea for guests
  • Diet menu (on request)
  • Breakfast
  • Cafe
  • Restaurant
  • Snack bar
  • Kitchen
  • Bottled water
  • Kettle

Internet

  • Free Wi-Fi

Transfer

  • Car rental

    paid for separately

  • Airport transportation

Languages Spoken

  • English
  • French
  • Multi-language staff

Tourist services

  • Tour assistance

Recreation

  • Barbecue grill(s)

Parking

  • Parking
  • Parking nearby

Pool and beach

  • Swimming pool
  • Indoor Pool
  • Outdoor pool
  • Beach/pool towels

Business

  • Business center
  • Event facilities
  • Fax and copy machine
  • Meeting and presentation facilities
  • Conference Hall

Sports

  • Golf course
  • Fitness facilities
  • Gym

Beauty and wellness

  • Massage

    paid for separately

  • Steam room
  • Beauty services

    paid for separately

  • Sauna
  • Spa

    paid for separately

  • First Aid Kit

Kids

  • Babysitting and childcare
  • Children's playground
  • Children swimming pool

Pets

  • Pets Not Allowed

Health and Safety Measures

  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless check-in and/or check-out
  • Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out
Check-in
After 14:00
14:00
Check-out
Until 11:00
11:00

Paid on the spot

Cradle
Maximum numberPrice
Must be clarified on the spot40 RWF per room per night
Additional bed
Maximum numberPrice
Must be clarified on the spot150 RWF per guest per night
Transfer
DestinationPrice
Airport35 RWF

Additional information

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property.

Payment

In the hotel
In cashBy bank card
In the currency of the hotel — RWFcard-logocard-logocard-logocard-logocard-logo
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru
9.0

Super

Based on 958 reviews from guests around the world

  • Cleanliness

    8

  • Hygiene products

  • Location

    8

  • Meals

  • Value for money

    8

  • Room

    8

  • Service

    8

  • Wi-Fi quality

Reviews
Kigali Serena Hotel