Name: Hotel ROYAL
Address: Kraljevo, Serbia, Kraljevo, Kraljevo, Kraljevo, 36000, Serbia
Rating: 7

Air conditioning

24-hour reception

Smoking areas

Currency exchange

Smoke-free property

Heating

Express check-in/check-out

Garden

Terrace

Private check-in/check-out

General

Non-smoking rooms

Room service

Cable TV

DVD Player

Hairdryer

Locker

Flat-screen TV

Shower/Bathtub

Shower

Toiletries

Rooms

Ironing

Laundry

Dry-cleaning

Wake-up service

Telephone

Services and amenities

Diet menu (on request)

Packed Lunches

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

English

Languages Spoken

Parking

Beach/pool towels

Pool and beach

Business center

Meeting and presentation facilities

Business

Pets allowed

Pets

Location

At the hotel

Room amenities

Morava Airport

Hotel ROYAL

Kraljevo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel is maybe 2* or 3* hotel when it comes to design, garden but cleanliness is -1

Hotel staff at reception especially is super nice but there is usually 1 person per shift doing 3 jobs at the same time ( front office, bar-tendering, serving drinks)

I was at the hotel 8 nights, had to move 3 times during my stay. 
Each time I was moved to a different room category at the same price. First room was with balcony and of course the other 2 had no balcony, not to mention different bed etc...but they all cost the same, staff says room is a room. maybe next time they can give me a suite.

First room had door leading to a private balcony and a bird nest right outside the door, so I could not open the door or use the balcony. bed light did not work, there were hair in the bed and in the bathroom.. but they offered me another room and I said fine. Then they moved me to a room with 2 beds put together instead of a king bed.. where in the bathroom there was a huge red fresh stain on the floor and also on the towel.. i took towel at 2AM upon entering the room to the lobby and they moved me again at 2AM to another room. Again different category. Spiders webs everywhere, behind the heater, on the ceiling. My sheets were not changed once unless I was moving to a new room. 
Filip, the receptions was very helpful as much as he could be as he has no power. 
Since I had very unpleasant stay I requested to speak to the owner Peter. Mr. Peter is very unpleasant, very rude, careless person who should not be in hospitality industry as he doesnt  share or understand the main values of the hospitality. He told me that I could have gone to another hotel if I did not like his hotel and that his housekeeping will not vacuum behind the heater and under the desk.. its too much to expect I guess...
it is sad to see that people like this run hotels and have some sort of power...do not stay at this hotel, there are other hotels as Owner Peter Denic says, that you can enjoy while staying in Serbia (Kraljevo).

No comment truly

I appreciated the gorgeous parquette flooring, shiny timber furniture, brand new TV and beautiful view of the river, and farmers in the field. All three staff I dealt with went above and beyond to help me, particularly getting me a reliable taxi to and from Maglic Fortress.

I do need to take star off for some decor needing refurbishment, but this is a great place and I recommend it.

Helpful staff and good stay

We stayed at Hotel Royal as a large family occupying 7 rooms for 7 nights. The hotel appearance looks very run down, when you park up and half of the 'hotel royal' sign just says 'tel royal' it gives bad first impressions. We arrived and only had 6 rooms so 5 of us had to share a room for one night. One room had air con that didn't work and another couple were put in a single room. In my room it clearly hadn't been cleaned as there were eye lashes left in the bathroom.... At this point I was just glad to have a room. One family member had a 1 year old and she could have fallen through the large gaps out of the balcony on the first floor. After the teething problems were ironed out the hotel was functional. The waiters were really friendly and couldn't do enough for you. This hotel could be really nice with a bit of revocation, the garden in beautiful. Simple things like fixing the fridges and air cons in the rooms would make the hotel a lot better. 

Hotel ROYAL

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