Name: The Swiss Freetown Hotel
Address: 38 Spur Road Freetown Sierra Leone, Freetown, Freetown, Freetown, 101101, Sierra Leone
Rating: 9

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Security guard

Express check-in/check-out

Garden

Doorman

General

Room service

Trouser press

Safe (in room)

Rooms

Ironing

Laundry

Concierge services

Telephone

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Car rental

Transfer

English

Languages Spoken

Picnic area

Entertainment

Barbeque

Recreation

Parking

Free Parking on Premises

Outdoor pool

Pool and beach

Business center

Event facilities

Fax and copy machine

Conference Hall

Business

Table Tennis

Fitness facilities

Sports

First Aid Kit

Beauty and wellness

Location

At the hotel

Room amenities

Lungi International Airport

The Swiss Freetown Hotel

Freetown

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is a good value for money hotel option in Freetown. The rooms are clean, have running water, electricity and wifi above the general standard at most places in Sierra Leone or Liberia. The venue is safe with guards and walls towards the street.

The only negative was that the staff were, at the time of my stay, instructed to take ridiculously high currency transfer surcharges several percentages beyond the normal hotel standard (I paid in cash to avoid those surcharges). In the bar, they also displayed another menu with updated prices upon payment a few percentages above the general menu initially offered. This was clearly something the management had asked the staff to implement and clearly not an inititative of the very nice, friendly and service minded staff. I hope this was just a temporary mistake in updating the price range because I enjoyed my stay at the hotel and would rather have paid a transparent somewhat higher price than having those surprises.

Solid standard - unpredictable pricing?

Great hotel with lovely small pool. All the staff are so very friendly and helpful - nothing is too much trouble. Enjoyed chatting with a few and learning more about them.
Very nice food and pool bar. Would definitely return.


Fab hotel. Amazing customer service. Loved everything

What an amazing place! Highly recommended. I have visited this hotel several times for work and can safely say it is the best hotel in Freetown. What makes it great is the manager Sang and the owners are just on top of everything, the staff are lovely, friendly and well-trained and the place is so clean, I'm talking spotless. The beds, furniture etc are well -chosen with a fridge in your room, desk for working, AC and really good shower with regular hot water. Other bonuses are the great breakfast buffet, the food in general is excellent with a selection of local dishes (try the pepper soup) and international ones. On my last trip we had a mix up with our booking and they couldn't have been more helpful, really helping us out of a tough spot and catering to our every need. They have some excellent facilities for business too, such as good Wi-Fi (thanks Peter!) and a conference room you can hire, which we did for international zoom calls. They also do airport pick-up/transfer for a fee which takes some of the stress out of the journey. Overall, I can't recommend them highly enough. 

Best hotel in Freetown

Good choice, but not perfect

Pros
	Quiet environment
	Well-designed rooms
	Moderate price
	Meal at the restaurant -  It took some time, but the taste was good. 
	Studio room -  It has a small kitchen and dining room. This room could be suitable for those who have much luggage, or going to stay for a long time. 
Cons
	Studio room
-	Location. Studio rooms are located behind the main hotel building across the busy road. It is risky to cross this road, especially at night. 
-	Design. Unlike the rooms in the main building, the design of the studio room is very plain. It is like an apartment. 
	Unprofessional staff
-	I requested a roll of toilet paper by phone as I didn’t find one in my room, but I had to wait until 11:30 pm. They took 5 hours to bring one. 
-	Some receptionists are not attentive, not helpful at all. I requested them to arrange the airport transfer, but they took very long to tell us the departure time from the hotel.
-	Some guards accompany the guests when crossing the road to the studio rooms, and some don’t. 
	Credit card payment. They quote in USD, and also issue invoices in USD but charge in a local currency. So their actual charge can be known only when the money is deducted from the credit card account. 

After travelling the country, I consider this hotel can be a good choice but without too much expectation.

Good choice, but not perfect

We really enjoyed our 10 day stay here. The apartments are away from the main road which makes them nice and quiet. The staff were super friendly and very kind to our toddler. We initially had some issues with the cleaning but this was quickly rectified. A special thank you to Guest Relations Manager Dennishia, who went above and beyond, even arranging for her own hairdresser to come and do my braids. This hotel is in a good location for accessing Freetown. Would highly recommend!

Friendly and attentive staff!

Rooms in the main hotel , especially those looking over the pool/sea are really lovely.     Beautifully furnished, view of the sea in the distance and the palm trees by the pool.   Staff are very friendly, food excellent (especially avocado/mango chicken salad and breakfast omelettes). Denisia organised a pedi for me and the hotel management accommodate my needs very promptly.  Conveniently located on Spur road - a bit noisy from the traffic but once in your room it's tranquil.

nicely furnished and decorated boutique hotel - convenient for work

I stayed in the Executive suite , at The Swiss hotel in Freetown SL for two weeks and even had my engagement party there at the poolside. Everything was amazing and all of my 150 guest loved the settings.. The manger Mr. Seyi was helpful and always there to assist us. The entire staff was friendly and amazing. From the front desk staffs, to the bellman, to the security guards and the incredible housekeepers, and certainly not forgetting all the wait staffers. My husband and I really appreciate all of their help in making our stay comfortable and enjoyable.  I know I will definitely stay there the next time I visit. ❤️

Great Experience 

We had a group of 13 people staying at the Swiss Hotel. A lot of people were coming and going on a time period of three weeks. The hotel was always very flexible on dates and had the generosity to put the people that were staying long term in apartments and studio. This made out stay very comfortable.
The staff is extremely welcoming and friendly and they will make you feel like you are at home.
The food is very good, they serve a big variety that allowed us to try different things every day. Sometimes the food was slow to arrive but it improved as we stayed.
The owner is also very welcoming and making sure the standards keep being raised. We have seen improvement only in the three weeks we stayed there.
There are still some area of improvement, especially in the furniture of the apartments and studios but the rooms look very cosy.
I think this hotel is the perfect place for business trips and will you feel home away from home.

Great Business Hotel

Someone recommended this place to me but it was extremely overrated! I had bugs in my room and unwanted animals. The breakfast was poor with flavorless food. The food in the restaurant was the same. The only highlight of the place is probably the pool area. It has a nice view with music. With that being said, I won't stay here again.

Overrated

the management at the Swiss Hotel were very helpful. I had booked via Bookings.com for three nights but delayed travel from Guinea meant i could not stay for the first of those nights and was not able to contact them to inform of the change of plan. But on my arrival the team cancelled the booking and rebooked for 2 nights with the minimum of fuss. A relief, and i had a pleasant stay with good service including the excellent breakfast thereafter

The Swiss Freetown Hotel

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Paid on the spot

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