Name: Lodge Lucanus
Address: Bela-Bela, South Africa, Bela-Bela, Bela-Bela, Bela-Bela, 0480, South Africa
Rating: 4

Smoke-free property

Garden

Private check-in/check-out

Fire Extinguisher

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Non-smoking rooms

Family room

Rooms

Barbecue grill(s)

Hiking

Recreation

Parking

Swimming pool

Outdoor pool

Pool and beach

Location

At the hotel

Lodge Lucanus

Bela-Bela

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Nice chilled vibes,good music, love the special  clean inviroment , can have meetings with clients and safe and secured, toilet are also clean but the music on Mondays is a bit down the light are not that bright though

Safe place to be , good in meetings with business partners and can bring your loved once or having a romantic dinner

Me and my fiance arrived at 2:42pm and there was no part of management around to welcome and get settled.Nicky (the helper) had to come to the rescue ,because there was no clear indication on which room was ours,even though i used my cell to call around,finally we got our room.
The animals were the stars of the lodge ,especially khumba the Kudu,impalas also came for a visit as well.
The room were not well prepared as we had to clean a bit and some false advetising ,as i was told to pay extra R500 which is refundable for room keys which was never discused with me before.The Gol

Had a great time ,but much needed improvement needed.

We came to relax with our son. The other guests kept us up till 3 the Friday night with all their noise. Management did absolutely nothing about all the noise. Our reason for not staying in the town was that we come from JHB and we did want to lodge in another town, so the lodge(just outside Bela Bela town) was suppose to be perfect. The Saturday was exactly the same. The guests even left their alcohol in the pool. If you are looking for a quiet, relaxing getaway, do not go here. In 2 pics you can still see the bottles of alcohol in the pool when my sun went for a swim the Sunday morning. I think there is no rules/control. Everyone just does what they want as long as they pay....all at the cost of the lodges reputation 

Never again

This place is definitely not a 4 star as rated but might be a 2 star. The heated pool has cold water, the garden and grass are not maintained at all. The 9 hole mashi golf coarse is a place where kids can play, I feel that if you advertise, you must be honest in what you advertise, don't give false interpretations of what the place is or looks like. People pay a lot of money to get away from home and want to enjoy it but when having to make the full payment upfront and arriving at a place which upsets you before even packing out the luggage is upsetting. We arrived here and not a half an hour later it started raining and the water was running through the roof. When a person leaves home to go and enjoy the holiday for which you have payed a lot of money, you would want the destination to be or at least look attractive, but this is not the case. Do you think the owners would give your money back if requested, no I don't think so !!!

Definitely false advertising at its best !!!

We were a group of five ladies wanting to have a holiday, we contacted Magda and asked her if it will be possible if we can book for all five of us. She agreed and gave us the amount payable, so I discussed it with the ladies and they were happy about the quoted amount. I then called Magda a week later just to confirm and she couldn’t remember me so I had to explain my self over again of which was not a problem since I though she was a busy women who probably gets calls about the Lodge now and again. While we were talking she said that she will charge us more money for the 5th person, we agreed and deposited the money into Lodge Lucanus bank account.
The long anticipated weekend arrived, we got t lodge Lucanus and when we got there, what we got was absolutely different from what they advertised, we had paid for Magdalena and we were given Martino which was way too different from our booking reference. We called Magda and explained the situation to her, at first she said we made a booking for 3 adults and one child, and secondly she said her website does state that Magdalena is an open plan where there are three beds and 1 couch, so this meant we would have to sit and sleep in one room, so annoying. We asked if she can make an exception and she refused saying that if she had to do that then we would have to pay more money. We explained to her that we were not expecting such a chalet and she was rude, she shouted at us over the phone and told us that if we are not happy then we can leave and she will deposit our money back. We were so furious and asked her if she can put us in another Chalet that was not booked for the entire weekend, she profusely refused. We were all so flabbergasted by her behaviour and the manner in which she conducted herself. She was so off the line and plain rude. We had no choice but to stay as we had nowhere else to go that time of the day.

Louis the Lodge Manager was great, he made sure that we were well taken care of. He did his job very well and was friendly too.

False advertising

The initial impression was great, Impala and Kudu meeting you at your chalet. The big problem is that the owners and management is not controlling the people visiting, they arrive 5 plus people per vehicle, drunken and very noisy. This is extremely irritating and we could not sleep at all. I've booked 3 weekends and had to cut the weekends short on all 3 occasions due to this. This is a NO NO if you like to have a quiet break with your family.

Lodge Lucanus

Main amenities of the hotel

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Recreation

Parking

Pool and beach

Policies

Check-in terms and conditions

Additional information

Payment