Name: Bantry Beach Luxury Suites
Address: 15 Craigrownie Road, Cape Town, Cape Town, Cape Town, 8005, South Africa
Rating: 7

Smoke-free property

General

Laundry

Dry-cleaning

Services and amenities

Airport transportation

Transfer

Free parking

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Bantry Bay

Milton Beach

Clifton Bay Beach

Cape Town International Airport

Bantry Beach Luxury Suites

Cape Town

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I have never had such excellent customer service in any hotel. The staff were amazing and on arrival a couple of small complaints were dealt with extremely efficiently. I have stayed in more luxurious accommodation but i would return to this hotel just for the service.

First rate service

This is undoubtedly one of the best places I have stayed at in Cape Town. We reserved online and when we checked in we were offered an upgrade to a Penthouse for a reasonable amount. It was worth it. A two story Penthouse with ocean and mountain views. The pool is great, can't wait to visit again.

Amazing Penthouses with a view

My husband, son and I spent 6 nights at the Bantry Beach Luxury suites in the beginning of April. We had a fabulous experience there and it was the perfect place for us to use as our base for touring the Cape Town area. The staff and owners were extremely helpful with every question we had (and we had many as this was our first visit to South Africa!) They assisted us with our transportation needs and we were able to take taxis to the city center and waterfront areas (10 minute ride) and they set us up with a fabulous driver (Steven) for a day at Table Mountain and Cape Point. It is on the route for the city sightseeing hop on, hop off buses which were a great way for us to get an overview of the city. We stayed in the 2 bedroom apartment and it was cleaned every day by an efficient housekeeping crew. The location was great, right across the street from a beautiful rocky beach, and within walking distance of groceries, banks, and restaurants. We even used the beach promenade one morning and walked to the city center. It is definitely a place we will recommend to our friends who have seen our Cape Town photos and want to put South Africa on their bucket list!

A Cape Town gem

Great location
Towels  sheets & matress's need upgrading but all in all we enjoyed our 9 days there
When we asked for a camp cot on request when our granddaughter stayed with us & the staff were so obliging

We had a deluxe suite, it was spacious spotlessly clean with large comfy bed. Great service here at all levels.  The only thing is that areas looked a bit tired. The furniture in our bedroom was badly chipped and scratched. The breakfast was fantastic....eould have given a 5 but for the tiredness of the place.

Exceptional Service!

I have given this place a low rating based on the outrageous way we were treated at the end of our trip.

The stress caused was awful. Contacted ahead to see if we could leave bags on day of departure. No problem they said. Asked again on arrival, was told a fob would be left so we could gain access. No fob left. On morning of departure we asked the cleaner who assured us (having been to the penthouse to ask) that it would be ok. All we needed to do was buzz the penthouse and they would let us in.

We returned ahead of time but nobody was there to let us in. Nobody answered any of the buzzers. Our driver arrived to take us to the airport and still our bags were locked inside. I made several phone calls to the number given but only got voicemail. I left 2 messages but nobody called back.

Our saviour was a family who happened to be staying there arrived almost 20 minutes after our driver was due to take us to the airport. They gave us access to get our bags so we could leave.

No response was ever received to my calls.

Thank goodness that family turned up when they did.

Appalling way to treat guests.

Bantry Beach Luxury Suites

Main amenities of the apartment

Location

Available rooms

Location

Description of the apartment

What other amenities are there?

General

Services and amenities

Transfer

Parking

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment