Name: Riviera Hotel
Address: 1 Port Natal Avenue, Hartenbos, Mossel Bay, Mossel Bay, Mossel Bay, 6520, South Africa
Rating: 5.9

Smoke-free property

Heating

Garden

General

Room service

Fridge

Family room

Cable TV

Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Concierge services

Services and amenities

Coffee/tea for guests

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Outdoor pool

Pool and beach

Location

At the hotel

Room amenities

George Airport

Riviera Hotel

Mossel Bay

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The Riviera hotel has the friendliest staff and the most amazing view whilst having a cocktail or enjoying one of their delicious meals! The moment you walk in you feel like family. They will go the extra mile to make sure you enjoy your stay. The rooms are spacious and spotless! Even the outside swimming pool is as clean as it can be!
You will not be disappointed with your stay at the Riviera Hotel, Hartenbos.

Best Hotel in the area!

We ha e enjoyed every visit to this establishment. Awie and his team run an amazing place. Beautifully located, peaceful, and relaxing.
Highly recommend it to one and all.
Nice setup for families, large or small.

Great views.

Thanks

10 out of 10

Ben and family mission Botswana 🇧🇼 

Perfect 👌 

Remain a top class destination. The Level of personal service you recieve will make you come back time and time again. Corne behind the bar is the perfect fit. He know my order when I walk in the door. Can't wait to be back!!

Personal detail

The rooms are nice, food is delicious too, however they just take a bit long with the order. Views are amazing and the staff the friendliest. They are on top of their game. We love the whole boat theme effect.

Relaxed Stay

Nice hotel but old. The rooms are noisy, you can hear everything the neighbors are doing and the spa baths are very noisy too.
Fantastic setting though with the most amazing view and we were very happy with the service in the bar/restaurant and pool area.

Dated but nice

booked over the new year ,understandably very busy but in crease your staff complement. the room had no aircon only a fan above the bed ,needs cleaning .the bathroom dated and the hot water tap for the hand basin not working (cannot shave ) when discussed with the room service lady ,she said she told management on numerous occasions and nothing is done. 31 dec +_ 9pm went to the bar for ice to see it was closed .no duty manager on site ,only a notice on the front door with a cell number . phone to ask about ice and was told sorry bar closed at 8 ,and they will only be in at front desk in the morning .only staff i could see on site was the security at the main gate . not good with large full hotel .hotel well situated on the river great view bar staff very friendly .

needs attention to detail

The setting for lunch is nice but the service was very poor. The waiter is clearly new and is not getting any of the support he needed. We waited for much more than an hour for our lunch, never seeing the waiter and no updates, and we were the only people there. When I enquired I was told it is because we asked for the pan fried fish which takes a long time...really!? The food is actually nice but the experience is really spoiled by the lack of service.

Could be so much better..

When doing the booking. Great. Expectation on arrival , looked good. Personnel were very helpful at all times. Booking moved at their recommendation. Over priced for what you get. Beautifull Setting on lagoon. Not for Kids.
Make sure of booking with confirmation of the exact room. 
I personally think personnel incorrectly inform clients and they make a suggestion to move or re-locate on their recommendation which differs to what is expected by. 
Rates way to much for what you get. Rooms not cleaned .
Restaurant menu poor . More a day out type menu for the day visitor. Restaurant advertised but facility not used. Experience was disappointing.
No TV - only 3 channels available plus Kiddies channels . No room to reception communication. One has to leave the room to find someone. After 21h00 nobody found on site to report defaults, Definitly not a  3 star rating.

OKAY

The main hotel was nice but a bit run down. The pool and outside is very beautiful and the staff friendly. The food was not great and the rooms were terrible. We were in a outside room. No Aircon , fan that was noisy , very very old , chairs very uncomfortable and bathroom very dated. Would not stay there again.

One of the worst hotel rooms we have stayed in.

The pics taken to promote this hotel is SO misguiding! I’m actually at a loss and not sure how to fairly write this review! The photos you see on all the promotional platforms are heavily edited. And are mostly of the rooms in the front of the hotel that have a view. Please don’t be misled. Do not expect to find what you see on these platforms. If you do not have a room facing the river you are basically stuck in a a small dated what appears to resemble a granny flat or renovated tandem garage.  The finishes and decor are from 80’s or early 90. There is no toilet paper and no little bath shower gels or anything pretty and fresh. The room is dark and gloomy, no aircon. There’s a old dirty fan that squeaks all night. The tiles are so sticky you wouldn’t dare walk bare feet. The rooms are just to sad to mention. The hotel in front ONLY has beautiful views and a beautiful pool area and that’s where it ends for this establishment. The focus is on the pool and the river and yet there are no pool chairs / sun beds to even relax on in this area and enjoy time away from your room which you WILL need to do. So you will need to lay on the grass. I feel absolutely cheated and robbed having paid to stay here.  Ps: Sheets are stained and are yellow. For the price - there are other beautiful places in the area! Fortunately for us we only stayed one night as we off to our holiday destination for 10 days. Please be warned!!!  Ps. staff are friendly, food is below average and guests walk around the place not wearing masks. Very very sad

Do not do this to yourself! The pics are misleading unless you on the river front. Absolute dump. Hotel rooms are dirty!

Riviera Hotel

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Location

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General

Rooms

Accessibility

Services and amenities

Meals

Internet

Languages Spoken

Parking

Pool and beach

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