Name: Beacon Island Resort
Address: Beacon Isle Drive Plettenberg Bay 6600,Beacon Isle Drive, Plettenberg Bay, Plettenberg Bay, Plettenberg Bay, 6600, South Africa
Rating: 9

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Heating

Garden

Fire Extinguisher

General

Room service

Family room

Hairdryer

Safe (in room)

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

In-room internet

Internet

Library

Entertainment

Recreation

Free parking

Parking

Swimming pool

Indoor Pool

Outdoor pool

Pool and beach

Business center

Conference Hall

Business

Cycling

Tennis court

Fitness facilities

Sports

Sauna

Beauty and wellness

Family/Kid Friendly

Kids

Location

At the resort

Plettenberg Bay Beach

Plettenberg Bay Airport

Beacon Island Resort

Plettenberg Bay

The hotel is very well located. It is great to sleep with open windows hearing the waves. The rooms are rather small if you stay with two children, who have to sleep on the sofa-bed, but they are very convenient. The only reason not to give 5 stars is the long communication back and forth regarding the reservation and payment.

Great location. Very convenient.

What a beautiful and perfect position. Magnificent beaches, great view, super entertainment for the kids and very nice rooms. Very well maintained gardens, public area and facility . A few pools, one for adults only if you are looking for a bit of quiet time. The only area where it can improve is the food, quality is average

Great family resort

My wife and I visited Beacon Isle, right after I had a health issues and expected a nice peaceful stay. It however was marred by me carrying my luggage up a flight of stairs since nobody came to help. I felt undervalued as a customer. The next day we went into town to experience Plettenberg bay only to return and have no parking at the resort. I tried to take it up with reception, but was met with smart remarks and thats the way it is. How can a resort not have enough parking for its customers and then have a smart arse answer to you customers. I feel I could have spend less and then stayed at a B&B and at least have a parking and not have to deal with management helping me see how the it was my fault. I felt I wasted my time and money and thus cannot recommend Beacon Isle to anybody, because I can assure you at the " Beacon" the customer is always wrong...even when they are right.

White plastered gravesite

Food is horrible, service is even worse, only thing you will get is the views. On arrival it was packed due to long weekend, but they couldn’t manage crowds, a lot of us agreed that food was horrible,  reviews on google are scary! Please explore other places 

Horrible experience

Beautiful, excellent and well mannered  hotel, with everything you can hope for in a hotel. The Poters and staff very friendly and helpful. 
The gaming room for kids excellent, my son did not want to leave that gaming room.
The kids activities are excellent and the live music in the evenings great.
It would be great if breakfast was buffet rather than order system. The choices are bit limited on the ordering system as my older son wanted some food which I believe would have been available on the buffet style of breakfast.
But overall, we enjoyed our stay there and everyone was sad when we had to leave.
Will definitely come back again (next time I want a room facing the see).

Beautiful and  enjoyable stay

What a pleasure it was “coming home” to my happy place this year.  Newly freshened and redecorated, Beacon Island Hotel is looking at its glorious best. The room was ready, and spotlessly clean on arrival.  The staff helpful and super friendly. We felt so welcome. The dining areas also underwent renovation and changes, the menus updated, delicious and affordable. And of course the SEA LOUNGE, must be one of the most beautiful in the world!!  Waves crashing all round you, drinking divine cocktails, playing games and dancing the night away to the local talent. Dreams are made of this! 
And yes, there was plenty brochures, advice and assistance aiding one in making the right choices for a fabulous holiday. Canopy tours, whale and seal watching, beautiful walks and hiking trails, Monkey land, animal and bird  sanctuaries, and a whole lot more. Ah yes, I can’t wait to go back again, and again, and again!

REJUVINATION OF THE SOUL

My sea facing room was just amazing, and quite honestly, I couldn't, find any fault with it!. Even the bathroom was top class. The location is the best, and I will definitely go back again! It was very relaxing.

Amazing Hotel!

NO AIR-CON IN ROOMS
For a 4 star hotel in 
South Africa not to have air-con is unheard of except here at Beacon Isle. All you get is a fan. When one checks with staff they have a take it or leave it attitude.
A very sweaty unenjoyable stay
Never again.

No air-conditioning in rooms

Everything about this hotel is excellent. The location, the facilities, the staff etc.  What a pleasure to be able to spend time at one of South Africa's icon hotels. It gets better with age!!! I don't believe there is much anyone can do to improve the experience. Thank you so much to all the staff, much appreciated. God bless.

It doesn't get better than this.

We have stayed at Beacon Island near 30 times and never have experienced such sulky and unhelpful porters. When we left this morning this person just dumped our luggage in the road and stomped away, said we can load it in the car ourselves!We normally tip very well, and cannot understand his attitude!
On the second day we specially stayed away from the room for near 5 hours and had the sign on the door to please make up the room and when we returned, nothing! At near 15:00 housekeeping or someone phoned and asked when do we want the room fixed. Well, a bit late then! The other days we had no problem. 
My last gripe: last November the one lift was broken and now it seems permanently. Not good enough for so many guests. We had to use the steps in desperation many times. 
Otherwise, beautiful setting, rooms well appointed, rest of the staff were friendly. We cannot eat there anymore as the quality has gone down over the years. 
Of course we will return, but hope you sort your porters out.

Beacon Island Resort

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