Name: Luna Lodge
Address: 6 Leslie Street, Plettenberg Bay, Plettenberg Bay, Plettenberg Bay, 6600, South Africa
Rating: 8

24-hour reception

Ticket assistance

Garden

Express check-in

General

Laundry

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Location

At the apartament hotel

Plettenberg Bay Beach

Plettenberg Bay Airport

Luna Lodge

Plettenberg Bay

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We only decided a couple of days before departure to travel to Somerset West via Plettenberg Bay, so we did not know what we'd get.  We got a discounted rate of about R620 for the night, and had a lovely unit with a beautiful sea view.  There is also a balcony where one could braai.  The unit is open plan with a bunk bed for kids, and queen sized bed.  Everything was nice and clean with a well equipped kitchen.  Massive corner jacuzzi bathtub!  We could have stayed here longer, as the location was so good and not far from the main beach in Plett.

Very happy with this accommodation!

Hands down, the best accommodation we had in South Africa. The place makes you feel like home. We had a coquette room with beautiful decorations, an ocean view and huge bathroom. Sonya & John were very helpful and did everything possible to make our stay enjoyable. Plettenberg Bay itself is great, but they made it better :)

Amazing

The Totem Blue Lodge was a really nice place to stay in Plett. The rooms were quite spacious, great view, balcony, clean and the owners were very helpful. The kitchen was shared with some other rooms, but was big and clean. The location is only some hundread meeters from Plett center and the beach. 

Great place to stay and loveley owners

Actually I don't have bad words to say about the lodge. It is in a very posh and cool place in Plet. I can't say anything about how clean or cosy etc it is as we didn't managed to check in...

We did the garden route road trip and the day we should check in to our room we were 1.30h late. It was very foggy so we had to drive slowly. Anyway, instead of 17.00 we were there at 18.30. The guesthouse was closed. There were 2 phone numbers at the door so I called only to be told that there is noone at the guesthouse to check us in and that we should find another place to stay. This is neither a professional  nor a hospitable behaviour. So dissapointed. I'm sorry.

So dissapointed...

How on earth did this place get such good reviews?

My family splurged on the "Penthouse" (Rooms 4 and 5), thinking it would be a special treat and a pretty luxurious stay for R3000 a night. This was such a mistake.

Totem Blue Lodge gets 2 stars because:
- The free wifi is good
- The location is reasonable (although I'm not sure what exactly is in walking distance)
- There's a view of the sea from the balcony
- It could be worse

Totem Blue Lodge loses 3 stars because:
- When we arrived at 4pm (between the official check-in hours of 1-5pm), a staff member standing at the door told us the owners were on their way and then just watched us through the bars as we waited outside for more than 20 minutes. When the (business) owners finally showed up by accident (they hadn't been called, apparently), they didn't apologise or even introduce themselves. They pointed out some locations and gave recommendations when asked, but weren't particularly friendly or at all interested in their guests - just took our money and got out. 
- There wasn't enough toilet paper to last one night, with 90% used rolls in each bathroom and no spare rolls to be found.
- There was no soap in the bathrooms, although we eventually found one old bar in the kitchen.
- There was leftover half-eaten food in the fridge (and a completely frosted-over freezer).
- No breakfast provided, and despite the accommodation including a measly "1 free cup of tea or coffee per person" there was no tea, coffee or milk to be found.
- Overpriced. Perhaps it because we booked through booking.com, but we stayed in places 2/3 the price that were homely, well-equipped and perfect.
- Rotten curtains; a general air of disrepair. Nothing felt warm or welcoming; the introduction pack (as far as I bothered reading) was just a list of rules about not eating food in beds and being careful with suntan lotion on the furniture.

It might be a fine stay at half the price (and double the toilet paper). But the dodgy shower, dirty fridge, poor service, misleading photos, lack of the most basic amenities or anything slightly nice like a cup of tea, combined with exorbitant prices made this place a huge disappointment. There are so many lovely places to stay. Hopefully when the business owners start their next lodge under a new name they're more attentive.

We didn't bother calling to get things fixed as we were only there for one night and it was more effort than it was worth. Note that check-in is a DIY process by which you need to ring them upon arrival and check-out is also a DIY process but must be done by 10am or you're charged R150 per hour.

Luna Lodge

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Location

Description of the hotel

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General

Services and amenities

Meals

Internet

Tourist services

Recreation

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