Name: The Pillows Suites
Address: 240 Wessels Street, Pretoria, Pretoria, Pretoria, 0001, South Africa
Rating: 5

Computer

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

Washing machine

Garden

Terrace

Dryer

No elevators

General

Non-smoking rooms

Room service

Fridge

Minibar

Hairdryer

Flat-screen TV

Shower/Bathtub

Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Iron and board

Laundry

Safe-deposit box

Luggage storage

Telephone

Iron

Services and amenities

Breakfast

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation

Area shuttle

Transfer services

Transfer

English

French

Multi-language staff

Languages Spoken

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Business center

Fax and copy machine

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Location

At the guest house

Room amenities

Wonderboom Airport

Grand Central Airport

Lanseria International Airport

O.R. Tambo International Airport

The Pillows Suites

Pretoria

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

A budget friendly hotel, that is basic and comfortable. There is a lack of plug points and the ones that are available are awkward to get access to. There is a kettle but one has to climb under the desk to access the power. On arrival, the bedside lamps were not working. I was told they for decoration only and not functional. I later found it was disconnected. The aircon remote refused to work, so could put the airconnon, but did not allow for the settings.to be changed. 

Breakfast was way below average and the day I ordered eggs, no eggs were available and they had to go and buy. The honey was rock solid as it had been refrigerated. Not worth the R130 price. Coffee was Ricoffy.

Staff also wanted payment right away after breakfast. On the day of arrival, the reception staff came up to sort out some queries on 3 separate occasions. Very frustrating and intrusive. 

If one can live with these frustrations, then it's fine, however you get what you pay for in this instance.

The Pillow Suites Pretoria

I was just trying Pillows suite out as it's still new in the area. I was not blown away but not dissapointed either. It's just a normal lodge were you can relax. The good thing is it's so affordable. The members of staff is also good with people. It's a place I can go again

Worth A Visit

I made a booking to the Pillows Suite for a group of 15 Adults from the 13th -15th of July 2015 and got instant confirmation via email (early April).I called the establishment to arrange payment and I was told I could only pay cash on arrival. This worried me and I raised my concern to the lady I spoke to and she assured me that all was in order and there would be no disapppintments.

I called them again a week ago (1 week before check in) to check that all is well with my reservation and as confirmation that we were still coming and the gentleman I spoke to gave me reassurance that all is well.

To my utter dismay and shock, my group arrived at the establishment today to check in and they were told that they cannot be accomodated as there is no space! How unprofessional is this? The lady at reception was rude and spoke about "1st come 1st serve" and acted as if they just randomly showed up at the last minute. 

They never mentioned anything about the "first come first served" rule the 2 times I communicated to them over the phone, had we known we would have seeked alternative accomodation ON TIME! Most affordable hotels are booked this weekend, because of the national conference my group is attending. 

I nearly had a heart attack when they informed me that they do not have a place to sleep. This group travelled all the way from the Free State to Pretoria for almost NOTHING! Fortunately I was able to quickly find alternative accomodation within their budget. Thanks for nothing Pillows Suite! Continue treating clients this way, very soon there will be no business to speak of!

The Pillows Suites

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Transfer

Languages Spoken

Recreation

Parking

Pool and beach

Business

Pets

Policies

Check-in terms and conditions

Paid on the spot

Payment