Name: Hadassah s Guest House
Address: 231 Kent Avenue Ferndale Ridge,Kent Avenue, Randburg, Randburg, Randburg, 2194, South Africa
Rating: 5

Smoking areas

Garden

General

Room service

Shower

Rooms

Laundry

Services and amenities

Coffee/tea for guests

Breakfast

Meals

Free Wi-Fi

Internet access

Internet

Free parking

Parking

Conference Hall

Business

Location

At the guest house

Room amenities

Pilanesberg International Airport

Grand Central Airport

Lanseria International Airport

O.R. Tambo International Airport

Wonderboom Airport

Hadassah s Guest House

Randburg

I really enjoyed my stay at the Hadassah Guest House during my business trip. The rooms are big enough with the lovely lounge. When i checked in i got a room with single bed and i requested for a double bed with 2 mins i was allocated to another room with a double bed. I truly love the Ferndale  and with no doubt i highly recommend to my friends and family including business partners. The Guest House House has complimentary WiFi so you really enjoy if you have to do some work.

I think they need to add more coffees in the even if there is one guest in the room.

Great place to stay in Johannesburg

This place is falling apart. I tried to check in at 15:30 and it was not ready. It is really dirty. I could not close the blinds for the windows that look straight into my bathroom. The light for the room sits behind a cupboard.

Don not stay at this place

I canceled my reservation with immediate effect upon checking into Ferndale Manor on the 23rd. The self-catering apartment I was allocated was located a kilometer away from the guest house itself in an unsafe part of Randburg. It stunk of cigarette smoke. The door handle fell off in my hand. The cupboards and TV required maintenance.

I was assured by the manager then that if I sent my bank details to the owners, I would receive an appropriate refund. However, after several e-mails, phone calls, and visits in person, the owner has now said that they will refuse to give a refund because I didn't "allow time" for them to rectify the situation. However, I believe that a room should be totally ready upon check-in, not awaiting the guest to report a laundry list of mistakes. Furthermore, I believe the cancellation policy of 100% payment is null and void if a guest checks in and finds the facility to be far below the standard promised.

I am especially disappointed as a resident of the neighborhood where this guest house is located. I had booked it for visiting relatives over the holidays, who were then forced to sleep on a mattress on the floor. The owner, Johan, offensively told me that because I am foreign (actually, an ex-pat permanently settled in South Africa), I "wouldn't understand" what is safe/not-safe or quality/not high quality.



Cheated Out of Refund

Beware: Owner told us that he is closing the Guest House at the end of the year. Our observation is that he does not care about poor service or dirty facilities. On arrival at 14:00 we had to ask for towels, toilet paper, hangers and cups! The towels were stained and the bedding not as neat as it should be!

Terrible!

We booked for a conference at this venue - The arrangements were fine - The venue needs a fresh look, all a bit tired - We were cramped into a small room which were not ideal for effective conferencing.  The food was plated, which left you with no choice of what you want to eat and the quantity.  Not enough toilet facilities for a conference venue.

Hadassah s Guest House

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