Name: Bay Sun Lodge
Address: 3 Tassel-Berry, Richards Bay, 3900, South Africa, Richards Bay, Richards Bay, Richards Bay, 3900, South Africa
Rating: 6

Air conditioning

24-hour reception

Smoke-free property

Garden

General

Non-smoking rooms

Room service

Family room

Smoke Detector

Rooms

Free Wi-Fi

Internet access

Internet

English

Multi-language staff

Languages Spoken

Barbecue grill(s)

Recreation

Parking

Location

At the hotel

Richards Bay Airport

Dukuduku Airport

Bay Sun Lodge

Richards Bay

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Clean place with good environment. Staff are friendly. I will come and visit this place next time. And also recommend to a friend and family. Can you please find a space and do a swimming pool it will be perfect 

Nice place and clean

Great value for money. Centrally located, being with short distance to the airport, central business district, the beach and other amenities. It is very tranquil and beautiful enviroment that is sutable for both retreat and business. The self-catering units are very spacious, modern and fully equipped making it a comfortable home away from home. Cleanliness is maintained at the highest standard by very polite staff. Security and access control is always on point creating the peace of mind that one needs when in a new environment. The internet access is good. I was able to continue with working at home as well as attending online live lectures that require very good uninterrupted connection. 

15 Mar to 27 Mar 2021 Self catering

Thank you for our lovely stay at your lodge. Large and well equipted for the stay. The availibility of self service Laundry was a bonus.

Well situated close to shops and restaurants makes the stay even more pleasant.

The self catering units have all yiu need to make your stay fine.

Thank you

Hendrik

Stay in the Bay

The towels were not to clean. The white colour of towels need to be brightened up - use stronger detergents to get back the colour. The sheets could also be washed in same detergent because we found the sheets to have a bit of marks on them from day one. 

Cleanliness

I like the fact that I have 2 bedrooms, lounge and a kitchen. I can have my meetings there and do TV interviews on my terms. Linen and the room is clean. Battled to know whether there is wifi or not as I brought mine. The place was a bit noisy with quarrelling neighbours and late night revellers. There could be more control of the situation.

Business is business

I never met such rude staff in hotel in my history using such facilities. The hole staff needs to be trained in hotel and customer service. They are rude and talk ba  CV k. When ever we requested something, the lady that would tell us that we are trying to change their policy. There was no management on sight just rude ladies. No showe caps in the bathrooms, jo toilet paper in the toilet. Bed are very hard I could hardly sleep. The lodge is not meant for the holiday makers it more for companies who need accommodations. We really felt out of place everything to make the stay more enjoyable was rudely denied. It doesn’t help that we booked as a group we we widely scattered. Customer service at bay sun it just unheard of , and the staff is so shocked when you complain they tell that they won’t change their behaviour. The we so rude and sure of them self i think the other lady is a supervisor ,my friends  were started making beds for themselves in the morning. As they were not sure if it room service was included.the ladies I don’t  remember them introducing themselves to us the way it was so bad ! 

Bad customer service coupled with people skill is very much lacking 

Bad experience due to management giving me a smaller unit than i paid for and blaming Bookings.com
4 woman 1 bathroom when the pics of the room showed 2 bathrooms. it's so easy to make money whe you say take it up after your stay. horrible service

Bay Sun Lodge

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Internet

Languages Spoken

Recreation

Parking

Policies

Check-in terms and conditions

Payment