Name: Shearwater on Sea
Address: 3 Claude Urban Road, Sedgefield, Sedgefield, Sedgefield, 7000, South Africa
Rating: 7

Terrace

General

Room service

Family room

Rooms

Restaurant

Meals

Free parking

Parking

Swimming pool

Outdoor pool

Pool and beach

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the apartament hotel

Sedgefield Beach

George Airport

Plettenberg Bay Airport

Shearwater on Sea

Sedgefield

Parking far from rooms, no assistance from personnel with moving of luggage to and from parking. Parking spaces very small, especially when you are traveling with a bakkie or SUV. Rooms get cleaned daily, but floors sill very messy. Maintenance lack everywhere, handles & hinges rusted and not working properly. Very expensive data cost with no free wifi. Only few DSTV channels and not always working. Rooms extremely warm, even with the rusted and dirty fan on.

Shearwater on Sea - Under average

TOUCH DOWN GROUP – I GUESS DISAPPOINTED BEST DESCRIBES THE CONTENT OF MY REVIEW!
SHEARWATER ON SEA – SEDGEFIELD – A TOUCH DOWN DEVELOPMENT
We hadn’t planned a vacation over the Festive Season this year after having been away on other occasions during 2019.
However, a great opportunity presented itself on Black Friday when my daughter received a message from the Touch Down Group with offers of really good rates for Shearwater on Sea.
She immediately responded and we booked our trip and made payment as requested.
The booking was for 3 – 12 January, 2020. 
Having been to Shearwater on several previous occasions we knew the resort well and requested rooms that we had stayed in before. The lady at Shearwater advised that my daughter, her husband and children could be accommodated in the room she had requested. The other two rooms were for single occupancy and we also agreed on those choices.
This request was followed up by a telephone call we made to Shearwater. Imagine when on arrival seeing a huge sign outside that indicated that the Shearwater units are for sale! My daughter and family were advised that the unit she had requested had been sold in August and that the owners were staying in it! So, what now? The only solution was for them to stay in another unit for 2 nights and then move to a different unit next to the one they had requested for the rest of their stay.
Whilst it is understandable that the office personnel should be despondent with trying to address these issues, it leaves the guests with the problem of trying to deal with the outcome.
At this point I would like to compliment all the housekeeping staff for doing their best when their futures are probably also uncertain.
With regards to the lodge, it is very clear that it has been left to deteriorate in many ways for some time in spite of the fact that there are A4 signs around saying “Maintenance in Progress”.
 Some examples: Black mould in the bathrooms, toilets that did not flush properly, a door that came off its hinges, missing remotes for the TVs, painting needing a fresh coat, café rarely open at the times stated on the door, area outside the café very dusty and not maintained.
A note re security: the family in the unit above my daughter had their two bicycles chained to the poles of the staircase. The one morning they woke up to find that the chain had been sawn off with a hacksaw (which was still lying there) and the bicycles had gone. The guard unfortunately did not see or hear anything.
In closing I think it would be appropriate for the Touch Down Group to keep customers informed of their intention to sell a development that is still being rented out at present.

TOUCH DOWN GROUP – I GUESS DISAPPOINTED BEST DESCRIBES THE CONTENT OF MY REVIEW!

We visited Shearwater on sea during Dec 2019. What a disappointment. The bathroom is extremely dirty, our remote for the main gate did not work and we had no braai grid. The stove is full of rust, as well as the fridge. When they cleaned the unit in the morning, the floors weren’t even swept. There was a total mix up with the parkings, everybody parked on the wrong parking bays. Total lack of management.

Not clean.

Good day. Best place ever to be. Everything in good condition. Quiet place very relaxing. Minutes after I post pics on my whatsapp status. I received requested from friends to also come and experience excellent service here. Thank you very much for a great time. Kids enjoyed the pool alot.

Regards
Marinda Masok

Review

The best location, near the beach, nice swimming pool and restaurant.

Our family booked 2 units during the holidays.

Unfortunately the units are very dirty despite the fact that it gets cleaned daily. Walls were cleaned months ago, floors are sandy, some cutlery and crockery in cupboards still had food and old cooldrink in it. No supervision once units were cleaned. 

Most DSTV channels did not work. No free WIFI.

When units are cleaned properly this will be one of the best holiday vacation spots.

Untill then, we will not recommend to anyone.

Perfect location, but lacking cleanliness

The Shearwater on Sea complex is located a couple of Kilometers off the N2 in the resort town of Sedgefield. The chalets are about 70 m from Myoli Beach which is a beautiful, and when we went, virtually deserted, long stretch of yellow sand and, in season, a mecca for Kite surfers and other surfing "dudes"
These self-catering units vary in size, each designed with open-plan living areas, separate bedrooms and bathrooms, and fairly well equipped kitchens. Each unit also has a patio with braai facilities.
To be fair the Shearwater is a 3 star resort, and whilst it is better than average, it is not good enough to warrant a "Very Good" Label. 
The beds are comfortable, but the en-suite room had a double bed and my dear wife is used to the space a King Sized provides and I received several kicks and elbows as she rolled about in the restricted space!! If you are used to a large bed, chose the other bedroom, with its single beds!!
The place was clean, and serviced every day, however the second bathroom had a strange smell which may have been caused by stagnant water in the bath's waste pipes. We are in a scarce water area and baths are not on. 
I also marked it down because I had some work I needed to do whilst on holiday, but there was not any wi-fi available, due to a system crash before we got there. Even if it was available it was not free and not available in every chalet in the complex. There are 12 TV channels: 2 non-functioning, 1 cartoon, 3 sport, 1 Afrikaans, 2 movie  and SABC 1-2-3.
The staff were very helpful and friendly. 
It is a good place for kids, close to the beach, pool, play area. The restaurant was not open, neither was the bar, as they work on a seasonable basis,and it was too early in the year for that.
The big question is "Would you go back?" Yes, definitely. It was a good, relaxing break, and reasonably comfortable, if not luxurious.

Pleasant place for a week's break

Tranquil,Peaceful Sedgefield, Relaxed environment ideal for de-stressing and enjoying the sea side beach and bird,whale viewing, The room were neat and the pool side is clean,Added bonus is that Knysa and Plattenberg are just stone throw away from Sedgefield.

Peaceful and Tranquility

Stayed for a weekend but wanted to stay longer, Lovely and clean. Kids had a ball in the pool & huge sandpit. 50 meters away from the beach. Love that there is place to lockup your trailed and a place to clean your fish. The restaurant was closed the weekend we stayed due to renovations; but we were notified regarding current renovations. Staff are friendly & very helpful. Unit was clean & neat & had everything you need for a cumfortable stay. We had a 1 bedroom unit; which was fine for the weekend; but would get little cramped for a longer stay. Kids enjoyed the pull-out bed & that they could lay in bed & watch TV

Break away...will go again

Always such a good deal to access with offers that make a weekend get away well worth it.  close to the beach and local Pili Pili restaurant which is a must.  Evident that they have done a lot with their renovations.

Shearwater on Sea

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