Name: Euphoria Golf and Lifestyle Estate
Address: Road 101, Waterberg District, Waterberg District, Waterberg District, 0560, South Africa
Rating: 8

24-hour reception

Elevator/lift

Newspapers

Garden

Terrace

General

Laundry

Concierge services

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Picnic area

Recreation

Free parking

Parking

Meeting and presentation facilities

Conference Hall

Business

Beauty and wellness

Pets Not Allowed

Pets

At the hotel

Euphoria Golf and Lifestyle Estate

Waterberg District

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

During our inaugural stay at the Euphoria Golf Estate, we embarked on a well-deserved respite, indulging in both golf and spa treatments. As professionals in the hospitality industry, we appreciated the experience of being pampered and hosted.

Despite the positive aspects, managing a hotel comes with its own set of challenges. We observed certain nuances at Euphoria Golf Estate, particularly in areas that guests may not readily notice. Regrettably, we encountered litter in various locations throughout the rooms and the resort, signaling a need for heightened maintenance.

Room 111, our spacious and comfortable abode, did exhibit some maintenance concerns. The fridge failed to cool adequately, and the landline was nonfunctional, impeding communication with reception. Additionally, the limited television channel selection was compounded by persistent static.

It became evident that the resort's management may benefit from a more proactive approach to conducting spot checks on cleanliness and addressing maintenance issues. There were instances where staff members seemed preoccupied with personal devices or television viewing during guest presence in the restaurant.

Despite these observations, the redeeming quality of our stay lay in the exceptional service provided by the staff. Their unwavering helpfulness and friendliness contributed significantly to our overall comfort. In light of this, we contemplate a return, primarily motivated by the commendable efforts of the dedicated staff members.

Unveiling the Ups and Downs of Euphoria Golf Estate

Good Day,

A great venue, but sadly, within 3 months of my previous visit visible deterioration of services, availability of menu items, amenity items & equipment failures in the rooms, were a tangible detraction to this beautiful venue. 

There is a distinct lack of "take charge" management, the kind that anticipates issues, shortages, equipment failure, etc. to keep this a "want-to-go-there" destination.
It was very disappointing to see hoe Euphoria, as a staying venue is deteriorating, simply due to the lack of interest by, --is it the Owner, the Board of Directors? --

However, I must commend / compliment the Staff, --who despite having to bear the bad news of menu items not being available, no working fridge, no ice nor ice bucket in the rooms, TV reception nonexistent, torn duvet covers & sheets, no towels in the rooms till requested, no wine at the top of the cable way, menu wines not available, steak very tough to eat & expensive for the size, , --were very friendly and very apologetic for the above mentioned shortfalls. (There was only one recalcitrant lady that had a very sour demeanor when requested for towels, refusing even simple eye contact.) it should not be left for the Waitrons to have to continually apologies for the shortfalls of the resort management not carrying out their duties.

The Golf course, however, was top quality and in great condition, hopefully the upkeep will remain so.

It will be very encouraging if the above items can be addressed in order to re-instate Euphoria to a 4-Star venue.

PS: Mr Bafedile Mafologele, 

I note you have been thanking people since back in 2020 for their feedback, [seems it is an automatic electronic reply?]. Yet good reviews are far & few in-between.  [Probably only by people whose visits are sponsored.

Please, you do not need to thank me for my review. Rather install a dynamic management team & get the problems sorted out. 
 What can be easier than ensuring sufficient stock? 
 Purchase quality fridges for the rooms!
 Buy ice buckets for the room. [charge a deposit for missing items]!
 Put decent coffee, Decaf, Tea sachets in the rooms!
 Sheets & Duvets are damaged during the washing, drying & ironing process: upgrade 
 this system! Get a dedicated House Manager.
Upgrade the menu.

I hope this helps.

Regards

Terence


Gold Challenge

Excellent Team building place the conference room are so suited for big corporates . We have a lunch in full view of all the buck in the yard .
Oh my word the conference rooms has everything u need as a training facilitator. The hotel room is a little heaven .

TEAM BUILDING AND TOURIST ATRACTION PLACE OF NOTE

Accommodation and Services rendered is average. The rooms and facilities seemed to be worn-out. The little spa houses also looks delapitated and none of the water elements surrounding them is up and running. 

Food provided of the menu and during the buffet is of average quality and nothing exceptional .

Average 

The place was awesome, I went for my dads birthday and Titus the waiter was such a great help to make the day extra special.

I would recommend this place looking for a quiet weekend with their families 

Great aesthetics, great views , great waiter -  Titus

The room that was allocated to us, 'Honeymoon Suite" was unbearable to stay in. The stench coming from the toilet was horrible. The whole room was smelling. Long wait for food at the restaurant (dinner). Our room was only partially cleaned at around 15h00.

GIVE VALUE FOR MONEY

Euphoria Golf Resort is set in a great location with spectacular views. 

The resort is well maintained and offers a variety of activities in a tranquil environment. 

The room is spacious and comfortable and is in need of a refurbishment. 

Great indoor | outdoor restaurants and bar area. 
There is a huge pool with a kids play area. 
The golf course is extremely pristine. 

The highlight is the cable car that takes you up to a great restaurant on the top of the mountain with breathtaking views as well as the lovely spa. 

The cuisine was very good but the service was average and needs to be addressed. 

Overall a pleasant weekend getaway.

Pleasant Weekend Getaway

My son and I enjoyed the room service.
The staff is friendly and they know the balance between privacy and being at arm’s length for assistance.Had a great time…The pizza at the cable top is to die for..The lunch & dinner menu are great.The breakfast is fresh..The fresh air at the restaurants’s  is refreshing…clean room …perfection at its best

Awesome

We have visites Euphoria recently for a teambuilding/relax event.. From booking to leaving, we have experienced excellent customer services. Friendly and helpfull staff, neat rooms and an  exceptional spa experience.  Maybe if I háve to also lift out negative, the only thing is maybe new towels and a little more maintanance on small items like showerheads. But apart from that, I would reccomend them with an open heart. Thankyou to Lebogang at reception for all her help and friendlyness. All spa staff for a wonderful experience, neat, clean and professional treatments!

Excellent service

When you hear the word euphoria it instantly makes you think of unadulterated pleasure.

Well, it is my opinion that Euphoria Golf Estate and hotel should perhaps re-think their name.

A bed that is so hard you might as well have slept on a rock. A coffee station in the room with nothing to stir your beverage with. I guess one was expected to use your finger.

A request for an ice bucket that will cost you a deposit of R100.... I know, I was as shocked as you are right now.

On their drinks menu they had a house wine charged per glass but when I tried to order it.. No wait for it... Yes you guessed it, they didn't have a house wine they could sell by the glass and could only order a bottle.

Euphoria Golf and Lifestyle Estate

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