Name: Apartamentos Norcopia
Address: C/Las Margaritas 31, San Bartolome De Tirajana, San Agustin, San Agustin, San Agustin, 35100, Spain
Rating: 9

Garden

Terrace

Reception desk

General

Hairdryer

Shower

Wardrobe/Closet

Safe (in room)

Rooms

Iron and board

Wake-up service

Services and amenities

Coffee/tea for guests

Kitchen

Microwave oven

Kettle

Meals

Tour assistance

Tourist services

Location

At the apartment

Room amenities

Las Burras Beach

Playas del Veril

San Agustin Beach

Playa de Cochino

El Salvador Ecumenical Temple

Maspalomas Beach

Amadores Beach

Gran Canaria Airport

Canarian Museum

Museo Diocesano de Arte Sacro

Cathedral of Santa Ana

Casa Museo de Colon

Teatro Perez Galdos

Casa Museo Perez Galdos

Parque San Telmo

Parque Doramas

Parque Romano

Plaza Espana

Mesa y Lopez Avenue

Santa Catalina Park

Museo Elder de la Ciencia y la Tecnologia

Las Palmas Ferry

Apartamentos Norcopia

San Agustin

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The room was very dirty. Complained to the hotel several times, but nothing happened. 
Left overs from other guest in the toilet, huge “dust balls” under the bed, other people’s hair in the shower. 
Old “food” stains on chairs, refrigerator and in drawers. 
Wiped of tables, countertops and the cloth got “black”. 
Told the hotel every day and on day 4 they offered us a compensation. 
Our two little girls could take what they wanted  drink/eat from the shop, and my husband and I laws offered a bottle of Prosecco. We said we didn’t needed that, but they said that we could take it the next day. 
Next day they also offered us a 50 euro voucher to use in the snack bar by the pool. But, I would only get that if I signed a paper that would state that I couldn’t complain anymore. I didn’t accept, and the offer of 50 euros and “free stuff” from the shop was valid anymore. 
All we ever wanted and ask for several times was a clean room, which we never got during the week we stayed.

Dirty room - not worth the rating

The furniture is old and used, literally the shelfs in the frigde were cracked and they fell during our stay. There is no air conditioning so if you go there in the summer be prepared to die of heat. You have to pay 18 euros in cash for one week of WiFi , a hotel that prides themselves in being Scandinavian friendly doesn’t take card? That’s kinda ridiculous. There were used up fake old nails in one of the cabinets, so it was very clear that the cleaning was very superficially done. 
Honestly, save yourself the money and disappointment.

Why are there so many positive reviews I will never understand

We booked the hotel through spies and it showed that it is a 4 star hotel with apartments. The information was deceiving, the hotel is more like 2 stars with no air condition and all the furniture is very old. Besides this fact the hotel is nice for families. It is places close to the sea and it is pretty easy to find a parking spot even though it does not offer parking. There are many restaurants and  supermarkets close to the hotel and san Augustin shopping center is free hundred meters away. I would recommend it for families with small children but not for young couples.

Not a 4 star hotel!

We had a very nice stay in Norcopia, the view from the 2nd-floor balcony was to the ocean, and the apartment itself was well appointed. There is a mini-mart next to the reception and the San Agustin shopping mall is nearby, where one can get what one needs. Paying a bit extra for the view is worth it. 

The pool area was cozy and served by a small bar which also makes food portions. 

The beach is reachable by a walkbridge, and the beach extends all the way to Playa del Ingles and Maspalomas. Housekeeping was efficient and even did the dishes. 

Small minuses com from the extra fee for using the in-room safe, the only-Swedish hotel manual and the selection of TV channels, which have mainly Swedish and Spanish content (altough BBC was there too).

Very nice stay

The staff are very friendly and helpful, and indeed the best about this place. Everybody speaks Scandiavian.

We chose a family room for 2 adults and 3 children  in September, and had warm nights since there were no aircondition. It wasn't mentioned aircondition in the description, but I am used to aircondition to be standard and it was at leat 10 years ago we went to a top-rated apartment/hotel without that. Disappointing.

San Augustin is not an exciting place, and has no city centre with restaurant or shops. It was stated that Norcopia was 300 meters to centrum, but there was none, but there were around 1 km to a shopping mall which was okay. There is no breakfast nearby, you have to go to the shopping mall. I recommend the bakery in the basement floor, they open at 7:00 AM every day.

You have to go over a bridge to get to the beach, a 5 min walk.

The pool is small, but okay. The only place around to buy food is the poolbar, and had good food and variety for being a snackbar.

Most things about this place is average and the location isn't that great. I believe that most of the reviews gives much of it's credits to the service, which is truly great. But if you are looking for 4-5 star place to stay, this place doesn't quite reach up unfortunately.

Overrated standards and location, but great staff


Here you are greeted with cold drinks upon arrival. The staff is very nice and helpful. What a great service! Cozy and spacious apartments located in a quiet neighborhood . Close to shops, restaurants and other things.The pool area was nice, clean and tidy. The only thing that I missed was air conditioning. But I soon got used to it and had the fan in the ceiling before I went to sleep. I had the window up at night.

Apartamentos Norcopia

Main amenities of the apartment

Location

Available rooms

Location

Description of the apartment

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment