Name: Hostal Enebral
Address: Calle Velarde, 22, Madrid, Madrid, Madrid, 28004, Spain
Rating: 6

24-hour reception

Smoke-free property

Heating

Patio

No elevators

General

Family room

Flat-screen TV

Linens

Rooms

Common kitchen

Vending machine

Meals

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

No parking

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hostel

Room amenities

Tribunal

Bilbao

San Bernardo

Universidad

Plaza de San Ildefonso

Teatro Victoria

Ministry of Justice

Church of San Antonio de los Alemanes

Church of St. Anton's

ABC Museum of Drawing and Illustration

Teatro Lara

Sociedad General de Autores y Editores

Micro Teatro Por Dinero

La Morería

Gran Vía

Spain Square

Puerta del Sol

Plaza Mayor

Royal Palace

Thyssen-Bornemisza Museum

Prado Museum

Buen Retiro Park

Royal Botanic Garden

Reina Sofia Museum

Adolfo Suarez Madrid-Barajas Airport

Madrid–Torrejón Airport

Hostal Enebral

Madrid

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Firstly I want to say that I was not expecting to be in a great accommodation as cheap as it is, I was totally aware for what I was going to have but as human being as we all are, it's literally awful to sell a single room for a double.
We basically slept in tiny double bed with one long pillow to share it for two of us.
Obviously the room has appeared to us very small that we could not lay our luggage down as we could not open the door of room
Staff does not speak english at all and get lucky to find them 
anyway void it!

Horrid rooms!

Disgusting hotel! BED BUG BITES didn't show up until later in the day so I couldn't speak to them directly upon check out. I messaged them about it and never heard anything back-- my guess is they knew about it or don't care at All. 
Spend the extra for a nicer placer or like  me you'll end up spending the difference on laundry service and a new carry on that isn't BUG infested.

BED BUGS-- don't stay here!!!!

My partner ended up covered in bed bugs when we stayed here. Unfortunately she didn't start to feel itchy until later in the evening, so we couldn't speak to them at reception. We messaged the place, but never heard back. Great location but really dirty. Stay somewhere else.

BED BUGS!

Staying at Enebral was not the most pleasant experience. A part of the location, in the middle of Malsaña, what is amazing, the room and the toilet was not provided with the minimum you expect. But the worst part was yet to come, in the second day my friend  started to find red lumps in my body that we thought was some kind of allergic reactions to any food. She was waiting to come back to France, where she lives to go to the doctor and take antiallergics Medicis. When we were flying back I also started to find red lumps on my body, exactly the same found on my friends. The doctor told us it was bed bugs. Me and my friend had to take lots of medicines, wash all our things, and spray insecticide all over everything, as we were afraid of having brought the hotel bedbugs to our places. We wrote them about it, especially to know their actions to prevent that this would happen again to others guests. That was more them one week ago, they haven't reply, not even a "Sorry". So, if you want some bedbugs adventure and a place that won't hear you in case of problem, you've found the perfect place.

ATTENTION: BEDBUGS!!!!!!

Around one month ago I booked a room for a weekend, because I am travelling around in Spain. For an other weekend I had more accomodations, but I wanted to cancel one of it because our plan changed. So on booking.com I went to my reservations and I accidentally booked this one instead of an other. One minute later I realised what I did so I looked for a phone number to call them and ask them to do it back, because I already paid for it and I did not want to cancel it. The girl in the phone was not too nice and did not speak english at all. I am not really speaking good spanish but I tried to explain her what happened. I told her that I cancelled my reservation around 3 minutes ago, but I did not want to do it, it was an accident and can she does it back for me. She just said no, I can't do anything, call the booking.com and broke the line. I was waiting for my flatmate to come home and asked her to call the spanish booking.com for me. She called them and they said, they can't do anything because this hotel treat the reservations. So my friend called them again and tell her exactly what happened and ask her to help. She was really rude in the phone and said she can't help, but if I want to I CAN RESERVE THE SAME ROOM AGAIN AND PAY FOR IT AGAIN.... So I lost 100 euros, which is not the end of the world, but they were not helpful at all and really rude with us. Because I cancelled it I can't write a review in booking.com about them, their webpage does not have any e-mail or anything where I could make a complaint.. I wrote a letter to the booking.com, because I felt it so unfair what happened, but they said they can't do anything.
I think it just about humanity and kindness, because I called them around 2 minutes after it happened and it was more then a month before my stay. I would understand it if it is like 1 day before the stay and I would not want to stay there, but it was not the situation..
So if you can find better, you should not book here, because if they are acting like this with their possible guests I don't think they are nicer in person...

Hostal Enebral

Main amenities of the hostel

Location

Available rooms

Location

Description of the hostel

What other amenities are there?

General

Rooms

Meals

Internet

Languages Spoken

Parking

Pool and beach

Kids

Pets

Policies

Check-in terms and conditions

Additional information

Payment