Name: Cal Alejandro
Address: Major, 14, 25737 Montsonís, Lleida, Spain, Montsonis, Montsonis, Montsonis, 25737, Spain
Rating: 7

Heating

Ticket assistance

Gift shop

General

Shower/Bathtub

Wardrobe/Closet

Linens

Rooms

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

Spanish

Russian

English

French

Languages Spoken

Tour assistance

Tourist services

Free bicycle rental

Hiking

Recreation

Parking

Free Parking on Premises

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Business

Cycling

Sports

Pets allowed

Pets

Location

At the hotel

Lleida-Alguaire Airport

Andorra–La Seu d'Urgell Airport

Cal Alejandro

Montsonis

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We spent two days/one night in Motsonis visiting the castle and enjoying the countryside. However, we were extremely dissapointed by this hotel/restaurant.

Hotel:
Positive:
Good location, the village is probably one of the prettiest in the region
The room is relatively clean.

Negatives:
The room was part of the upper floor of a restored house. The walls aren't soundproof and we could hear our neighbours ( snoring, bathroom noises, chatting). The snoring was so loud and distracting that we couldn't sleep.
The bed is terrible: it is very small, the matress and bed frame are of bad quality, the bed frame was very squeeky, and the linen and blankets are very used and not soft at all. No duvet or additional blankets.
The bathroom is miserable, the towels are very used and there was no shampoo or shower gel.
No tv in the room and the wifi is schetchy
There is heating but it wasn't on (mid-april can be cold at night).

Restaurant:
Positives:
Good value for money
Negatives:
Average quality
The top floor is nice but you may be seated at the basement which isn't nice at all.

Staff:
Very rude and not customer oriented at all.

We ended up leaving at 1:30am in the morning as it was impossible to sleep because of the noise/snoring coming from our neighbouring room. The reception was closed so we didn't have a chance to pay for our dinner and room so I sent an email explaining the problem and asking the hotel to send me an invoice and a bank account for the money transfer.

In the morning I received a call from a very pissed off receptionist claiming that we tried to run away without paying for dinner amd speaking to me in an extremely aggressive and rude manner without even asking why. When I explained the situation she showed no understanding and blamed the other customer for snoring saying that there is nothing she can do about it and that we should have stayed until the morning to pay!! She very sarcastically asked me if a similar situation happened at a hairdressers and I wasn't happy with my haircut whether I would leave without paying to which I very politely replied that it has happened to me and that the hairdresser did her best to sort out the haircut. She was totally rude to me and moking me when I spelled out my email. She insisted on just passing a bank account over the phone and me transfering the outstanding balance rather than doing things the official way and sending us a receipt via email. She said it's a hassle sending an email and made up some excuse.

I very rarely write bad reviews and I understand that such things happen but I am extremely dissapointed by how this was handled and the way I was treated. We had to drive for two hours in the middle of the night in order to get back home and on the top of that we were treated in the worst possible way.

I don't recommend staying in this place ( at least if you are after a good nights sleep), it is worth visiting montsonis but there are better places for dinner and sleep nearby.
If you stay there bring earplugs just in case.


Rude staff, awful room, average food

Perched on a mountainside lost in Spain as you exit from the Pyrenees, this comfortable small b 'n b is worth the trip. We arrived on bicycles and even the stiff uphill pedal didn't daunt our arrival. The folks at the reception spoke English and French, which helps with our minimal Spanish. Our room is large with a balcony that overlooks the mountains and valley. It's equipped with a kitchen and sitting room. The bodega restaurant is just below on street level. Don't miss this one if you are nearby!

Cal Alejandro

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