Name: Princesa Ico
Address: Princesa Ico, 15, Tias, Tias, Tias, 35510, Spain
Rating: 8

Smoke-free property

Television in lobby

Terrace

Reception desk

General

Non-smoking rooms

Rooms

Luggage storage

Services and amenities

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Car rental

Transfer

Spanish

German

English

French

Languages Spoken

Billiards

Hiking

Fishing

Sun Deck

Recreation

Free parking

Free parking nearby

Free Parking on Premises

Parking

Swimming pool

Spa tub

Outdoor pool

Pool and beach

Windsurfing

Diving

Cycling

Sports

Solarium

Beauty and wellness

Children swimming pool

Kids

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

Puerto del Carmen Beach

Timanfaya Sub

Fariones Sports Center

Gran Casino de Lanzarote

Playa El Barranquillo

Rancho Texas Park Zoo

Lanzarote Airport

Orzola Ferry Port

Fuerteventura Airport

Princesa Ico

Tias

A really nice apartment in the center of Puerto del Carmen... with all the clean comforts and reception available at the Ocean Club.

A little jewelry.

The apartments are very basic. No air-conditioning, fans available to rent. No toiletries, no microwave, no free WiFi. 
Bed and pillows very uncomfortable. 
The location is very good and the apartments are clean. I definitely wouldn't stay here again. If you don't mind not having air-conditioning, and aren't fussed about comfortable beds then it's fine 

Very Basic 

Having been refurbished in the last few years these are now great apartments. Really quiet and relaxed, but you can use the facilities of the sister block over the road which is a bit more lively!
My only ask would be for a microwave and a bigger freezer space in the apartment. 
Other than that, really good affordable accommodation. 

Fabulous Lanzarote holiday as always! 

Newly renovated apartments. Great pool. 
But the guest - sufficient sun chairs but at 10:15 half is reserved by people that has not turned up yet and sometimes doesn’t do so before late afternoon. Mngt step up. This is your responsibility to state clearly that this is not acceptable behaviour. This is the only reason for not awarding 5 stars.

Great place - but a bit of mngt could make it fantastic

We have stayed at these apartments numerous times and this trip was one deferred since March 2020 due to COVID. It was therefore a bit disappointing that our request for a top floor apartment was not met given we booked 2 years ago.

The apartments have been refurbished and look modern with up to date kitchen and bathroom and much improved beds and sofa. However it would have been a good opportunity to buy new towels which are the same we’ve had since 2013 and perhaps consider duvets rather than blankets. The room soundproofing is non existent (hence the request for an upstairs apartment) and even normal conversations can be heard. We take ear plugs as we are light sleepers and usually the more mature clientele means that there is no rowdiness.

You don’t need to give a deposit for the TV remote anymore but you still need to pay for a safety deposit box and Wi-Fi (20 Euros per week) which in this day and age is a bit of a con. Go into any bar or restaurant and log onto their Wi-Fi for free.

The location is good and the grounds/pool are clean and tidy. These are good apartments with a couple of changes they could be great.

Good but could be better

We would come back here in a flash — the apartment was brilliant, the cleaners do an excellent job both in our room and around the pool, and the reception staff could not have been more helpful and friendly. Absolutely thrilled and had such an enjoyable week!

Clean, refurbished, and lovely staff

Recently refurbished apartments in an old location in centre of town, close to strip. We stayed here 3 years ago and it was very grubby but cheap and had nice pool / balcony areas and was small and cozy (only 16 rooms) which we like. 
It still has all of the positives as previous but rooms are modern and much nicer. 
I would have given it a higher score but marked it down for the following reasons - 
No free wifi
Paid for safety deposit boxes!!
Both of these already exist but are an extra way of screwing more money out of guests and so I always mark down in order for hotels to better understand the needs of guests.
I also mark this down for the attitude of receptionists at the ‘master hotel’ - Clb Oceano. Very rude, abrupt and dishing out orders and commands like sergeant majors. Can’t do this, can’t do that, mask is below your nose, and then having cleaners at our door 0959 on check out day to ensure we leave on time!

Ok apartments/ much improved since last visit

Our flight was cancelled due to coronavirus, and this was out of our hands, therefore we had no option other than being unable to fly to Lanzarote and being unable stay in the apartment we had booked with Princesa Ico. Due to this, we politely asked the hotel for a refund as it was not our fault we couldn’t go on holiday and they refused. They are only interested in your money and nothing else. The staff and very rude, inconsiderate and overall ignorant. We are currently seeking legal advice as we would like our money back seen as we were not able to get there. If you don’t want your money being taken, and you having nothing being gained from it, then I HIGHLY recommend that you DO NOT book with these.

Flight cancellation due to coronavirus

We actually refused to stay in the room, it felt dirty and grubby and was extremely dated and old fashioned. We managed to upgrade and stay in the Club Oceano for 3 nights of our stay, but lost our money on the rest of our stay and had to check out and pay for another Hotel.

We booked this by accident, we actually thought we were booking the Club Oceano which is the sister hotel over the road. Not meaning to sound too harsh but the quality was like a 1980’s low end Blackpool hotel. The Club Oceano is a nice place, they really need to upgrade these apartments to the same standard.

Very dated!

Just finished a one week stay here. We have been visiting for many years at this time. Location is good for old town and the new. Staff lovely as always. 
Some upgrade is definitely needed at Princesa Ico. The only things that have changed in a number of years are the sun loungers last year and the sofas this year. 
Small complex and quiet which is good. Unfortunately our holiday this time spoiled by middle of the night noisy neighbours. VERY thin walls.... staff did speak to the culprits and there was an improvement that night. However back to the noise the next. This spoiled our holiday though not really the fault of Princesa Ico. 
To be honest, we will not return until there has been an upgrade. Have looked and for what we paid we could have got better accommodation.  Or we could have paid less for similar.

Princesa Ico

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Paid on the spot

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