Name: Riviera Resort Hotel
Address: Batticaloa, Kallady, Kalkudah, Kalkudah, Kalkudah, 30000, Sri Lanka
Rating: 8

Air conditioning

Garden

Outdoor furniture

General

Family room

Rooms

Laundry

Services and amenities

Free Wi-Fi

Internet access

Internet

English

Languages Spoken

Bike rental

Recreation

Free parking

Parking

Outdoor pool

Pool and beach

Cycling

Boating

Sports

Family/Kid Friendly

Kids

Pets allowed (free)

Pets

Location

At the resort

Batticaloa

Ampara Airport

Riviera Resort Hotel

Kalkudah

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Nice and quite place, clean rooms, good food and friendly and smily staff. One negtive thing that MUST BE IMPROVED: there is a lack of prifessionalism at the restaurant, in taking orders and serving food. Lots of waiters but not organized, mixing orders of 2 rooms. 25’ to get a bottle of water at breakfast and almost 1h to get a milkshake at dinner. A chance there were not a lot of guests... Also mixing bills for the 2 rooms when check-out. 

Good quality/prica ratio 

I went for lunch at this hotel and found the food to be quite good. The restaurant staff were very friendly and accommodating. After lunch, I took a walk around the hotel grounds, but I was disappointed by the behavior of the garden worker- called Sivakumar towards guests. Their approach seemed disrespectful and unprofessional. This experience makes me hesitant to revisit this place in the future."

Improvement in staff behavior and training is certainly needed to elevate the guest experience

Riviera never disappoints on food and great service. The food potion sizes are very generous, and full of flavour. I especially loved that the hot ginger tea/coffee potions comes in a flask with a very generous serving! The staff are extremely helpful and accomodating. The overall ambiance is very relaxing with the large garden space and amazing view of the lagoon at night. The location is also very central to the major sights of Batticaloa. Some of the rooms are shipping containers turned into rooms, which is pretty neat in terms of sustainable construction! The hotel organizes lagoon cruises for a reasonable rate, including at night when the "singing mermaids of Kallady Bridge" are supposed to be heard!

Magical experience and great food!

This place is a gem. It is quiet hidden away along some narrow lanes but lies in a beautiful location overlooking the lagoon with stunning sunsets. Extremely friendly and service minded staff make you feel welcome and will do all they can to help. The food was excellent. The hotel is attractively designed and often used for wedding functions. We loved the open air in the dining area. Our rooms were basic and comfortable, the outdoor garden is well kept and full of trees which eagles often roost in.  A model train enthusiast has his model railway on site which is a thrill to see, even for adults!  It was very quiet when we were there.

A hidden gem

Great staff beautiful grounds and clean rooms a really great place to chill out and see batticoloa sights 
Restaurant area really lovely overlooking the lagoon and great food the staff very welcoming and attentive would highly recommend 
Also has a great pool and lovely big garden area

Relaxation and beautiful gardens

Terrible staff wit worst attitude, one lady name Jayanthi who act as the Maneger ruin the  name of the hospitality...she does know only shows her attitude towards the guests...thisbisbthe worst and terrible service we ever had travelling as a family....not worth for money and rooms are not clean enough to stay for a human all the staff are same as Manager Jayanthi......very very bad experience I ever had...

Terrible staff with worst service....namely Who act as the Manager Jayanthi...

Very poor capacity for dinning. 
Poor staff hospitality. 
This is the only restaurant May be taken 2-3 hours for the orders. 
I will not recommend this for anyone for their stay or dinning though their perfect location 

Worse Restaurant 

Stayed for 3 nights here and i really love the hotel and the lagoon view. A/C rooms needs a bit of maintenance but not a concern at all. I really Loved the food they serve here which is reasonably priced. bar is an added advantage here where you can enjoy your sprits overlooking the lagoon with some tasty seafood snacks. The staff was so very friendly and helpful. This is the second time im staying in this hotel and would recommend this hotel for people who is visit Batticaloa. 

Amazing Experience and lovely Staff !

Beautiful property. The food is very tasty and the best place to get authentic North Eastern food.
Lots of animals wondering around the property, you might need to follow up with them on a few things .

Wake up to the sound of Ducks

Clean and comfortable rooms, although quite basic.  The resort itself is a heaven of tranquility where a lot of thought went into the eco-aspect.  
The food (both dinner and breakfast) was extremely good, might have been the best we've had during our trip through Sri Lanka.  Excellent service, and special thanks to Robert who really went beyond his duties to make ourselves feel at home.

Riviera Resort Hotel

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