Name: Victory Hotel Kandy
Address: 79, Colombo Street, Kandy, Kandy, Kandy, 20000, Sri Lanka
Rating: 7

Ticket assistance

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Free parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Polgolla Reservoir Airport

Castlereigh Reservoir Waterdrome

Victory Hotel Kandy

Kandy

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My husband and I had high hopes for this pub, there are not many places to drink in Kandy as it’s the holy city and Lonley planet recommends. The first clue something wasn’t right was when the staff refused to give us a bar menu instead naming drinks, but we chose from that and the drinks were nice. We decided to come back tomorrow paid our bill, and went to the toilet, came out to the staff shouting we hadn’t paid, and really angry at us. We explained we had but they were really angry. Eventually we realised they had forgotten to charge us for a shot of gin. We hadn’t realised, but they continued to shout with everyone in the bar watching. We tried to explain that had we been trying to get away with it we would not have stopped to go to the toilet, and of course we would pay, but they were still angry although it was their mistake. When we paid I realised they had brought me the most expensive gin when I’d asked for a lower cost one. We had left a good tip and asked that to be taken from the second bill, which was again greeted with shouting. I know they don’t have much competition, but it’s no excuse to be rude.

Poor customer service skills

The service is totally useless rice was served after 40miniutes  and on after being reminded ...please don't lie to customers as well and don't treat locals and foreigners in two different ways.. that is bad ..
Don't loose the quality you'll had some time back
Please improve soon.
All the best

Poor service and low quality

The Victory is a pretty nice place to hang out in the evening and have some drinks! We met two locals and the owner there and it was a really funny evening! 
Good and the rooms also seems to be quite nice.

Nice place to hang out

We stayed here for one night. The rooms are dark and small. We had a window but the glass was textured so you can’t look through. Not much to see anyway as it’s facing a wall from the building next door. The bed was very squeaky which was the source of some fun but not something we look for :) The pub upstairs might seem nice but the staff is terrible and they force people who walk past to go here for a drink which doesn’t really add to a nice atmosphere. The location is very central but that’s really the only thing they score points on. Avoid this place.

Quite poor value

Rooms are not too big, but the hotel is just in the center of Kandy city close to Buddha Tooth Relic Temple. Nice bathroom with hot water. Comfortable bed. Tea/coffee facility in the rooms as well. Good restaurant. The price is worth it.

Victory Hotel Kandy

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment