Name: Basecamp Spitsbergen Hotel
Address: Longyearbyen, Longyearbyen, Longyearbyen, Longyearbyen, 9171, Svalbard
Rating: 9

Smoke-free property

Ticket assistance

Gift shop

Television in lobby

No elevators

Reception desk

General

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Library

Hiking

Recreation

Parking

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Svalbard Airport

Basecamp Spitsbergen Hotel

Longyearbyen

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The staff is incredibly friendly and accommodating. The lobby and facilities are beautiful. The reception can help you book trips/expeditions/activities with their own company (Basecamp), or with others. Highly recommend this hotel to anyone looking to visit Svalbard/Longyearbyen.

Great place to stay in Longyearbyen!

We stayed for two nights when we were unable to get to Basecamp Explorer Isfjord. Easily the best hotel of the three we stayed in at Longyearbyen on this trip. I can't say enough about how capable, friendly and caring the staff are. They were extremely helpful when our trip ran into some problems. This is definitely the place to start your Svalbard adventure. Decor is impressively themed but don't worry, all the 21st century comforts are there. Excellent and abundant breakfast. Great location in the centre of town, airport bus stops a few metres away. Kroa restaurant can be reached  without going outside and is well worth a visit.

Start Your Adventure Here

Unforgettable experience - Artic dog sledding in Bolterdalen! Something we loved and  will keep for life in our memory ! Special thank goes to Marta - she was simply great! We recommend this activity to everyone going to visit Spitzbergen..

Dog sledding with Marta

Spent 5 nights here, the most comfortable 5 nights ever!  The hotel is cosy and warm even when the temperature drops outside, the rooms are of wooden construction but perfectly clean, and the ensuite toilet/shower room is modern with constant hot water available.  The beds are particularly comfortable!  Buffet breakfast is excellent and comprehensive, and there's an option to order extra items.  We had the porridge, which was freshly made, hot and tasty.  The reception staff are simply amazing, very friendly and welcoming and nothing is too much trouble.  They answered our questions and booked restaurants etc for us without any fuss.  There's constant (free!) tea and coffee available in the reception area, also alcoholic drinks available for purchase.  Don't let the "trapper" style appearance put you off, this is every bit as comfortable as any glass and plastic modern hotel, and twice as friendly.  Can't recommend Basecamp highly enough, well done and thank you for a memorable stay.

Comfortable, friendly and a great breakfast!

The positives first: The staff were friendly and helpful. It was clean, there was a good breakfast and it's in a central location
The negatives: The interior designer or architect. OK, so we get that it's meant to be like an african camp. But, if you're not in the first flush of youth, or have any mobility issues, you're going to struggle. Many of the rooms have double beds accessed by ladders, split floors, low and sloping ceilings over beds ( plenty of potential for concussion), and there are some steep stairs in the hotel. Which would be manageable were it not for the fact that you have to take your shoes off at the entrance, and everything is varnished wood - not ideal for sock clad feet. Respect to the housekeeping staff who had to clean the rooms and make the beds, becuse it cannot be easy. The breakfast room was just too small for the number of guests

See stars in your room - but not in a good way

I stayed for one night before a ship-based tour. My back had seized up on the way and I could barely walk. The charming receptionist waived their "no shoes" rule (since I couldn't take mine off without a lot of difficulty) and carried my bag upstairs not only without being asked but without even offering, as if it were completely routine. The next day, they again helped me with the bag and I was allowed to lie down in my room until well after usual checkout.

The place itself is not remotely like a sterile chain. My room was small but perfectly adequate, completely finished in wood. There's coffee and cookies on a table in reception all day. Breakfast was included and perfectly fine. 

I'll stay there again (if I'm ever in Longyearbyen, which I concede isn't terribly likely).

Quirky rooms, good location, great staff

Unfortunately, we only spend one night in this hotel. Planned were 2 but because of flights got cancelled we only spend one night here. We loved it from the beginning. Everything is made out of wood, you need to take of your shoes. At the moment it feels weird to do that but I certainly liked it very much. The room we were in was very spacious and had 1 bunk bed and another one. The beds were really comfy. It was very quiet during the night (daylight) so we had a very good night sleep. Breakfast was great with a lot of choices. Staff super friendly and helpful in case you needed anything. 

It is in the center of Longearbyen so everything is in walking distance. Lovely place. I can only recommend it.

Cozy Hotel - Fantastic Location

We loved the coziness and ambience of Basecamp Hotel! All surfaces are made out of beautiful wood - the breakfast was good and the staff were so friendly and helpful. You can tell they enjoy their jobs, helping travelers enjoy their small city. Located right in the heart of tiny Longyearbyen, we enjoyed eating at nearby restaurants and shopping in the local stores. I highly recommend this hotel if your looking for something more rustic. There are no TVs in the room, but do have a general TV room if that is important to you.

Cozy Hotel with Great Staff

The hotel is located in the centre of town close to the shops and restaurants. You can get a shuttle bus from the airport which drops you right outside. Its design is along the lines of an old hunting lodge with lots of wood, seal skin and related memorabilia. It is very warm and cosy. Most guests are on short stays, maybe waiting to join a ship to sail around the archipelago or to go on ski trips. It is very informal. The receptionists are very helpful and kind. I was on my own there for five days and they looked after me very well, sorting out some problems with tours. I had a very nice room, compact with a double bed and my own shower room. It was very simple. Many rooms have bunk beds. There is no disabled access that I could discern and stairs have to be climbed to get to rooms. The breakfast is the best I have had in a Norwegian hotel with lots of top quality options, hot food, smoothies etc.  You are permitted to make a packed lunch. The staff are very helpful. Coffee, tea and biscuits are available most of the time in reception where they also sell alcohol and soft drinks. You have to go out elsewhere for lunch and dinner but there is a lovely cafe nearby and several bars and restaurants a short walk away. There is also a very good supermarket which sells rolls and cakes. Various tour buses collect guests outside reception. So all very easy.

A relaxing stay in a quirky hotel

I won't beat around the bush--I LOVED Basecamp. I tried to get a reservation there and saw it sold out for months--when I arrived in town I dropped by and managed to get a room for one night after a cancellation. 

The hotel is very much of its place, with charming wood construction, comfortable en-suite rooms, atmosphere throughout, a delicious breakfast, and a wonderful staff and guest vibe. The location in the middle of town is also very convenient--right opposite the Svalbar. It isn't cheap but its worth it.

I note that as a vegetarian animal lover I did not love the dead corpses of foxes etc. hanging around. But frankly that is the history and ambiance of Svalbard, so much though I hope this represents the past rather than the future, it reflects a reality. 

Very much recommended and thank you to the wonderful staff.

Basecamp Spitsbergen Hotel

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