Name: Am Pavillon Bed and Breakfast
Address: Pavillonweg 1a 3012 Bern,Pavillonweg, Bern, Bern, Bern, 3012, Switzerland
Rating: 8

Smoke-free property

Heating

Garden

Private check-in/check-out

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Wardrobe/Closet

Rooms

Safe-deposit box

Luggage storage

Iron

Services and amenities

Coffeemaker

Meals

Free Wi-Fi

Internet

Spanish

German

English

Italian

French

Languages Spoken

Parking

Pets Not Allowed

Pets

Location

At the hotel

Bern Art Museum

French Church

Botanical Garden

Theater am Zytglogge

Zahringerbrunnen

Einstein-Haus

Bern Historical Museum

Bern Town Hall

Bern Natural History Museum

Berner Munster

Nydeggbrucke

Untertorbrucke

Bear Pits

Bern Rose Garden

PostFinance Arena

Bern Airport

Mill Bridge

Jesuit Church

Marmot's Paradise

Lucerne Town Hall

Rosengart Collection

Chapel Bridge

Saint Peters Church

Basel Zoo

Lucerne Congress and Events Centre

Lucerne Arts Museum

Loewenplatz

Bourbaki Panorama

Lion Monument

Glacier Garden

Music Museum

Basel Historical Museum

Basel Art Museum

Antique Museum and Collection Ludwig

Caricature and Cartoon Museum

Jewish Museum

Swiss Architecture Museum

Basler Muenster

Munsterplatz

Spalentor

Basel Natural History Museum

Marktplatz

Basel Town Hall

Basel University

Castle Chatelard

Jean Tinguely Museum

Swiss Transportation Museum

Montreux Convention Center

Musee du Vieux Montreux

Am Pavillon Bed and Breakfast

Bern

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Clean rooms, great location for early or late night trains but next to the tracks so on a warm night (or if you want air) you feel as if you’re sleeping on the tracks themselves. 

The owner was not around but became incredibly rude and downright abusive when I wrote a truthful review after my stay. He also tried to charge my credit card fraudulently claiming that we have to pay Anita check out fee, although the check out time or any fees involved were in ever stated in the contact/booking information. 

Oh and do not leave any less than stellar reviews or you will suffer “consequences”. 

 Cannot recommend at all

Decent/affordable rooms. Terrible management

This is a very good value for money accommodation centrally located in Bern. Expect not a full-serviced hotel but a nice Bed (& breakfast, although full breakfast is not served). It's clean and pleasant, I had a big room (201), garden, kitchen, living and dining room were nice! Be aware of a few things: Bathrooms are shared between 3 rooms each floor, toilet is not separate. In 2nd floor you need to climb into an old fashioned bathtub to shower. This, and the fact that you will need to climb some stairs may make it inconvenient for some. And there is noise from the train station across the street; personally I don't dislike train sounds, but screeching noise made me plug my ears; windows had to be fully open in the hot summer night (no AC). But altogether, this is very worth the HALF price compared to a much smaller hotel room I had downtown the days before! I'd especially say it's a good choice for longer stays!

Excellent value for money, pleasant, centrally located!

Great communication by host. 
Easy check in. 
Good Wi-Fi. 

Comfortable room. Shared showers but only for 3 rooms per floor. 

Nice kitchen. Nice garden. Quiet. 

Close and  convenient to train station. Good location. 

Coffee machine did not work.

Comfortable rooms with shared showers

Unfortunately, this review is similar to other reviews regarding the owner of this BnB. We were looking forward to staying in Bern for a night in late December. On the day of our arrival, the owner messaged saying he had overbooked and that he no longer had room for us. We contacted booking.com customer service to assist us in finding alternative accomodation. The owner would not respond to booking.com customer service or go through the official channels to resolve the issue. Instead, he said there was “no problem”. He told us he would transfer us 50CHF to cover the difference for another accomodation but only after our stay. When we requested he go through the official procedure instead he got annoyed that we did not “trust” him. He then attempted to charge our card and would not cancel the booking. After we expressed our disappointment with his assistance he called us and became verbally abusive as well as messaging us a Swiss insult. I would not recommend engaging with this untrustworthy and vulgar property owner.

Bad Experience - Beware the owner

This place seems to be a wonderful place and I was really looking forward to stay there for 3 nights early December 2021.  I was supposed to travel from South Africa, however with the new covid variant, all international flights were cancelled as my whole trip. I do understand the cancellation fee were not refundable in normal circumstances, however this is an exceptional situation, putting many people in difficult financially situation. I have cancelled my booking, therefore freed the room however the Pavillon was not at all willing to discuss any possible refund sadly. Mentioning this for future guest to be careful. (other reviewers have been writing having issues on similar topic)

No refund despite Covid

Hotel is directly across street from major train yard. I am not a light sleeper and I had difficulty sleeping as trains are parked and moved through the night. Back rooms away from street are possibly quieter. Owner-manager was extremely unhelpful and strangely hostile toward us and some other guests. He managed to make the stay unpleasant by sharing unsolicited and aggressive harangues about other tourists and by treating even the smallest and most courteously delivered requests as personal offenses. Other than noise and manager, hotel was fine.

Not recommended if you expect cordial treatment or quiet night

I intend to visit this hotel in October but due to a train strike I was not able to visit this hotel. I asked for an alternative but the owner refused.  In stead of this hè retrieved my credit account. Be warned!

Bad service ever

Been charge twice for one night. It has been over ten days now and I still have not received a refund, nor any answer for the extra billing from the place. You might want to double check your bank statement after booking a night here.
The owner (Stefan) finally responded after this review was published on another website, and he basically insulted me. Even when he finally admitted it was his mistake, he kept insulting me (with his broken English, which made it funnier than it should be) and no money has been returned so far.

Has nice potential, but the owner might make you regret your choice

Very friendly owner, staff and welcome. Charming house, fine cosy room, great bed,  clean bathroom, and relaxing atmosphere. I felt really welcome. Beautiful garden to sit and chill. Fine location close to central station. 

Friendly relaxed B&B in central Bern

After sending booking reservation via email, then a call and finally exchange with text messages. I got confirmation of the room.
BUT 30 minutes later he finally cancel my reservation as a "mistake of sudden a booking" had appeared. No more explanation or reply. Letting me out of room
I ask the next morning to book the room for Saturday directly as I saw it was available on booking. 
Answer, NO BECAUSE I DON T LIKE GUEST TO ARGUE A PRICE..... 
OH my god yes I had dare to ask if student price does exist......

VERY RUDE PRACTICE! not recommanded

HOW TO FIND YOURSELF IN THE STREET

Breakfast included

Free Internet

Am Pavillon Bed and Breakfast

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

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Additional information

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