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family
January 2024
Memorable
I chose this hotel for my transit stay during my trip from Rome to Interlaken.
After left the hotel and listen to comments from my family, then I was thinking I only I stayed for two or more nights. That was because of the beauty of Lugano and the Novotel Paradiso
Room was clean despite a bit too s
couple
September 2023
Disappointing Management and poor customer service !! Do not stay here if you wish to be treated with respect
My husband and I are visiting Lugano at the end of our trip across northern Italy and Switzerland. What was supposed to be a nice nostalgic trip as my husband lived and went to university here many years ago ended up starting off not so great due to our experience at the Novotel Pardiso. We are avid
August 2023
Looks nice but can be better
Not the best hotel, it wasn't so bad but they need to improve some parts of the services. We booked a breakfast buffet but the hotel was too crowded so we got breakfast in the room so we couldn't choose our breakfast items ourself. We didn't like the items which were served. The room was a bit small
July 2023
Disappointed enough to look for something else from now on
This place used to be our favorite for a Lugano break or for a stopover. it’s now poorly managed and has no interest for clients but for profit only. In summer, avoid this hotel unless you’re a family or you enjoy kids hosted for free, yelling and running around all day around. We had specified a lo
company
May 2023
A location reflecting good value
Excellent room, value for money. Friendly staff. Excellent dinner service with a good choice of drinks to accompany food.
Location is central to two train stations plus easy bus connections.
Surround the hotel you have local bars and very unique restaurant reflecting food of the local communitie
couple
September 2022
Lovely hotel
Great staff, all very professional and friendly. Bar area beside the pool is a great place to sit and relax. Close to the lake and well worth a walk along the waters edge. We ate in the bar which offers lovely wine and the Swiss version of lasagna is definitely our recommendation.
couple
September 2022
Great place to stay
Shiny clean, courteous staff, good amenities , 30 minutes walk to central Lugano. Bus station 2 minutes walk. However, if I wouldn't be part of the earning points loyalty program of Accor , the value for money would be marginal.
family
July 2022
Look forward coming back to this amazing place!
We always have a great experience with this hotel and it’s kind of our ritual to be there at least once a year. And actually we wanted to come back this summer but for some personal issues we postponed our stay for later on this year. Look forward to be back to this amazing place. We had excellent a
family
July 2022
Terrible...simply the worst.
I booked a family room for my wife and two kids and due to a system error, they wouldn't allow the kids to stay in the same room as her. We had to book a room in another hotel in order to be able to stay together and not have my kids sleep on the street. The staff is very rude and they closed the ph
family
July 2022
PERFECT
Perfect accomodation. The lady at the reception was very friendly. She gave us all the information we need and she arrange our transfer to the centre of lugano.
Perfect breakfast. The hotel is new with very nice decoration.
A very nice place for vacation in lugano.
we hope we will come back soon.
Novotel Lugano Paradiso 4* in Lugano 20 reviews of the hotel, room photos and prices – book Novotel Lugano Paradiso online