Name: The Matterhorn Hostel Zermatt
Address: Schluhmattstrasse 32 3920 Zermatt,Schluhmattstrasse, Zermatt, Zermatt, Zermatt, 3920, Switzerland
Rating: 4

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Family room

Locker

Rooms

Luggage storage

Services and amenities

Common kitchen

Restaurant

Meals

Free Wi-Fi

Internet

Spanish

German

English

Italian

French

Languages Spoken

Hiking

Recreation

No parking

Parking

Cycling

Sports

Family/Kid Friendly

Kids

Ski storage

Skiing

Ski school

Winter sports

Pets Not Allowed

Pets

Location

At the hostel

Zermatt-Furi Ski Lift

Matterhorn Express Ski Lift

Matternhorn-gracier paradise Ski Lift

Sunnegga Ski Resort

Gorner Ridge

Matterhorn

Breithorn

Klein Matterhorn

Dufourspitze

Aosta Valley Airport

The Matterhorn Hostel Zermatt

Zermatt

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Pay attention to the cancellation policies which are totally roberry!

I've cancelled my booking more than 14 days prior, and the hotel charges me about 75% of the total amount! Quite expansive for not even spending one minute there!
I also highline the lack of your flexibility of the mangement, who simply hide behind the policy.

Avoid at any cost this place, and rahter go the YH hostel.

Pure robbery!

This place is cheap but ok get what you pay for. No towels provided. Rooms are old and run down. Some lockers are big and some are small, bring your own lock. Shower drains don’t work so your feet stand in water after a few seconds. Really weird clientele, room always smelled like sweaty clothing. Person who checked me in the first time was not friendly and seemed angry.


Stayed here because it was cheap

There is absolutely no sense of hospitality or customer service! I had the worst experience booking a reservation here. Do not choose this hostel under any circumstances even if this is the last resort (trust me: it's not worth the hassle).

Mean, rude, and unfriendly staf

This was the last accommodation available in Zermatt. I stayed in this hostel for two nights in a twin bedroom. The room came with a bunk bed and a single bed. Everything in the room was old, rusty and dirty. It also has a kind of musty smell. The blankets gave an itchy feeling. I was kind of disappointed, considering that this is Switzerland. The showers which are located in the basement were very dirty. The toilets are very dirty as well, seems like no one clean the toilets - the floor has insects running around. The sink was super dirty! The only saving grace was the view from my room! It isn’t very conveniently located as well, it takes about 15 mins to walk from the train station. The staff was okay, not rude - so that’s great. You’ve to pay for towels - 2 francs. Well, you pay for what you get. This is good for budget travellers, but if I had another choice, definitely wouldn’t choose here. 

Pay for what you get 

First time for my wife to Zermatt. View on Matterhorn, trip to Gornergrat and Fondue dinner at the Du Pont in the village was brilliant. Hotel was a nightmare. According Agoda and other sites it should be OK, price NOT low at all. It was already May but still cold. This hotel offers only toilet and shower for sharing which is OK, we knew that. BUT the room does not have towels and the shower had NO HOT/WARM water, only icy cold water for taking shower, washing hair. A NO-GO in the 21first century for this price. Staff not really friendly, correct but not "inviting" style.

Never ever, not value the price

I was in Zermatt with my hubby and 14-yr-old daughter in late Dec. We were lucky to find any accommodation as we booked in Nov for a Dec stay. Outside of the typical $600-1,000 USD per night, this was affordable at about $150 USD/ night at Christmas time. The advantage of staying at this hostel is its LOCATION. It is a short walk in ski boots to the gondola. Frankly, i would choose this hostel over 5-star accommodation simply to be close to the gondola. I cringed to see dozens of people walking from their hotels 30-40 mins uphill in ski boots,,,,carrying equip. But then I prefer convenience to 5-star comforts. As a hostel, this is typical - 8 beds to a room in bunk format.  Heat was great. As a matter of fact, we often turned down rads because we all found it too hot in the room.  If you love meeting new people from all over the world and don't mind living in close quarters with strangers coming and going each day, you will enjoy this hostel. It helps if you are a camper;) Bathrooms and showers were clean enough. The restaurant upstairs was convenient, as we enjoyed a nice cup of hot chocolate with warm apple pie after a cold day on the slopes. I give this hostel 2 stars overall as accommodation compared with the elite hotels in the village.  But it's 5-star for location!

The Matterhorn Hostel Zermatt

Main amenities of the hostel

Location

Available rooms

Location

Description of the hostel

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