Name: Swiss Star Oerlikon Lodge
Address: Binzmühlestrasse 51, Zurich, Zurich, Zurich, 8050, Switzerland
Rating: 6

Smoke-free property

Heating

Express check-in/check-out

Dishwasher

General

Fridge

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Iron and board

Laundry

Iron

Services and amenities

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

German

English

Languages Spoken

Beach/pool towels

Pool and beach

Pets allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Room amenities

Zurich Zoological Garden

Swiss National Museum

Zurich Zoological Museum

Lindenhof

Helvetia Square

Zurich Town Hall

St. Peter Church

Kunsthaus Zurich

Grossmuenster

Fraumuenster

SIX Swiss Exchange

Paradeplatz

Bellevue Square

Opernhaus

Zurich Airport

Lake Zurich

Swiss Transportation Museum

Lion Monument

Glacier Garden

Bourbaki Panorama

Loewenplatz

Saint Peters Church

Lucerne Arts Museum

Lucerne Congress and Events Centre

Rosengart Collection

Lucerne Town Hall

Chapel Bridge

Mill Bridge

Jesuit Church

Swiss Star Oerlikon Lodge

Zurich

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

No staff at location- no clarification/ assistance. No early flexible check in. Cancelled booking and they keep the full amount- avoid at all cost. Read their review. Can you call this robbery?  Again, avoid at all cost. Thieves!

Horrific

The only reason to stay in a basic hotel like this is for a night's sleep. But if a good night's sleep is what you need then i would advise you to avoid this property. First, it is right next to a busy road junction. You will hear cars accelerating away or just speeding past all night long. And secondly, the blinds on the windows are not fit for purpose - they simply dont cover the windows or block the light from entering (see photo) and this is just not acceptable in a room that is being sold for sleeping. The room was clean and equipped for food preparation but this is all irrelevant with no sleep quality. Avoid.

Terrible night's sleep

What is there to say about the Swiss Star Welcome Apartment.....
- Arrived to a filthy and dusty room, cob webs hanging from the ceiling, food debris in     the cupboards and room
- Floor dirty, so you couldn’t walk around bare foot without collecting all the filth on your feet
- Wrappers from food next to the bed on the floor and food wrappers and bottle lids in drawers
- Cooking utensils sticky, dirty and coated with food deposits
- Bathroom cup still coated in dried toothpaste 
- Shower plug has an overwhelming stink probably due to an cumulation of previous guests hair hanging off it
- Cleaning and lack of hygiene is shocking 
- Terrible nights sleep when extremely hot due to no fan
- There was no daily house cleaning as promised on our itinerary. 
-  When we arrived, a  permanent resident of the apartment saw us struggling to open the door so he let us in. We asked did he know which room we are in, he showed us on his phone my partners name, pointed to room 002 and then vanished up the staircase, assuming to his room. Great customer service!
- No help from the manager or staff when emailed. 
- Hotels.com need to do more checks into who they allow on their sites. (I would be astonished if they continue to list this apartment on their site any longer.) 

Our Experience: 
We arrived at the apartment with the hopes that it may be the same as the photos displayed on the hotels.com site. That was not what we got when we arrived. The apartment had one electric cooker, one microwave, one dirty fridge, one tv without cable with loads of dust behind it (we should have had cable) no kettle (we were suppose to have a kettle in the room). The floors were dirty and we only found out at night time before getting into bed when our feet were black.
My partner decided to email the staff with regards to the lack of cleanliness.  We were promised by the staff  that the next day house keeping will clean. 
They didn’t turn up the next day. We emailed again and promised house keeping would be there the following day(2nd day now)The house keeping staff turned up to only change the kitchen bin that was full. They didn’t sweep,mop, refill the empty toilet roll,or clean the bathroom or give us fresh towels.  It seems the Owners of Swiss Star Welcome Home are happy and pleasant until they receive your funds and then from then on, there’s no customer service and to be honest they aren’t interested that we are unhappy with our filthy room. I would be mortified if someone was shocked by the cleanliness of my establishment and would immediately rectify the problems.

4th day into our stay, the cleaners came again and this time they changed the bin and have  given us new towels and spread the bed. It’s an improvement, but still did not sweep the floors, or clean the cobwebs Or room.
We have 1 more day, still no sign of the Manager.

Dirty rooms, awful customer service, keep well clear!

Positives:. 
1. stop from Zurich airport
2. Near a Co-op to buy food

Negatives:
1. On top floor, with NO elevator.  Sucks for 1st and last day.

2. No house keeping but you get early morning house keepers cleaning other guest rooms that have checked out.  They bang and clang.

3. Toilet seat broken, water heater pot broken, leaks while you boil water.  Complained but they do nothing.

4. Wifi sucks.  Drops regularly. See photo.

5. Loud traffic noise with window open and with church bells rings every 15 minutes and huge loud clanging on the hour ALL DAY AND ALL NIGHT.  NEED EARPLUGS.

I only had 1 mosquito so not bad.

Keep window shut die of asphyxiation.

Church is right behind your room.

I didn't see a heater and would worry about how cold the room would be I. Winter.

Oh btw, Schnitzel restaurant next door makes the worst food. Avoid.

Not for everyone

Location: very nice nearby shopping malls and restaurants 
Rooms: good size
Internet: good 
Cleanliness: very good but housekeeping staff visit apartment once in a week. It should be atleast on alternate day
Hospitality: it’s a without staff apartment 
Restaurant and food quality: they don’t have restaurant
Good part: location 
Bad part: housekeeping staff visit apartment once in a week
Visit again: big yes

Good option 

Stayed 2 nights. Nice and clean apartment. Traffic noise was disturbing. No elevator. No reception. No service. No breakfast. Key through pincoded box. Walking distance (700 m) to Zürich Messe. If you fancy Schnitzel, there is a restaurant across the road. 20 mins by tram to Zürich.

Swiss Star Oerlikon Lodge

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